2da. Avenida sur, numero 2, Barrio El Calvario Concepción de Ataco., 01101 Concepción de Ataco, El Salvador
#11 of 17 hotels in Concepción de Ataco
Guests' ChoiceBased on 36 hotel reviews
8.7Cleanliness
8.8
Comfort
8.6
Location
9.4
Facilities
8.4
Staff
9.4
Value for money
8.4
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 26 April 2024
Maggie
CanadaOur room was very stuffy, even with the windows open. I'm not sure if the larger rooms are better or not. The bathrooms need a make over. It's crazy that they bother to fold the toilet paper into flowers and yet no one has ever washed the bathroom door. It is very grimy and disgusting. Re do the bathrooms and improve the ventilation and the hotel will rank better.
The hotel and restaurant are really nice, our room was quite small but the larger deluxe rooms looked better. Breakfast is very good. You have your choice between 6 options. The fan was good but ours couldn't go fast enough to cool the room better. Shower has hot water. Location is great, it's close to the main square but is quiet at night.
Stayed in April 2024
Reviewed: 27 January 2024
Lawrence
United StatesI wish the bar/restaurant/coffee had more customers. I think the tourist numbers here have not yet rebounded from Covid times. So, not much opportunity for social interaction yet.
It was in a quiet neighborhood but very close to intercity bus stops and to the center of Ataco. The compact room opened into a charming courtyard. Good in-site food and drink at reasonable prices. Great coffee. Staff were very helpful and charming.
Stayed in January 2024
Reviewed: 26 November 2023
Nasir
United StatesShower water was cold.
They accepted late check in after my other stay was a bust. Also, the staff was nice and breakfast was included.
Stayed in November 2023
Reviewed: 23 November 2023
Damian
El SalvadorThe fan and tv we're not working on room 3 and they were fully booked and couldn't move us to a different room. Also the "Deluxe Room" was downstairs or was overbooked but there was no view. Also when we realized the fan wasn't working we tried to go to the desk but lights were off at around 11:00pm.
We liked the friendliness of the staff and how clean the room was. They even allowed us to do an earlier check in.
Stayed in November 2023
Reviewed: 14 May 2023
Anne
El SalvadorIt was rainy season and humid and hot. Please put a longer cord on the fan/light so that someone can reach it. We couldn't use the fan without the light, which was a real problem on that hot night. We had to put a chair up and unscrew the light to turn it off so we could have a fan. There needs to be a screen on the window as it was necessary to open it but there were mosquitos. Would have had the door open if we weren't on the walkway.
The complimentary breakfast was great. The staff was very nice. The room was clean and the bed was comfortable. The garden area is pretty.
Stayed in May 2023
Reviewed: 31 December 2022
Ortiz
El SalvadorExcelente
Stayed in December 2022
Reviewed: 23 May 2022
Gerardo
United Statesweather
Stayed in April 2022
Reviewed: 29 April 2022
Viktoryia
SingaporeNothing
I stayed a while ago, but i remember the location was great and so was the staff. It included a good breakfast, and the room itself was comfortable.
Stayed in March 2022
Reviewed: 13 March 2022
Edgær
El SalvadorThe structure of the bath is semi open in the top and light can see in all the room
Staff, comfort, location, coffee, food
Stayed in March 2022
Reviewed: 21 February 2022
Andrew
United Stateshot water in shower was not readily available. after a super long day of hiking and traveling, didn’t appreciate no hot water.
location was excellent for walking. the lobby-ish area was very inviting.
Stayed in February 2022
Reviewed: 18 January 2022
Mario
United Stateseverything was welcoming and well taken care of
the place was in a great location right at the entrance of the town and everyone was friendly and went out of the way to make everything work out. the room was comfy and hot water was great as well as their mojitos and morning coffee. from here I was able to book trips to the Mayan ruins and an unforgettable hike up the volcano Santa Ana.
Stayed in January 2022
Reviewed: 12 September 2021
Familia
El SalvadorThere was some construction/cleaning noise coming from the room next door during the morning.
Great service. Super clean, super comfortable bed. Great breakfasts.
Stayed in September 2021
Reviewed: 19 July 2021
Mario
El SalvadorOnly the fan. One speed. Couldn’t be regulated.
STAFF! I cannot explain the way they helped and made us feel like to be home and we felt valued or as know customers. Also. The breakfast was 🤤😍
Stayed in July 2021
Reviewed: 13 June 2021
Ricky
United Statesloved the nice staff
Stayed in June 2021
Reviewed: 31 May 2021
Vicente
United StatesEverything
The staff
Stayed in May 2021
Reviewed: 1 May 2024
Brent
New ZealandNit as clean as I would expect fir the money. To say the room is 'deluxe' is a bridge too far in my view.
Nice breakfast, reasonably quiet, friendly staff
Stayed in April 2024
Reviewed: 5 August 2023
Francia_salazar
El SalvadorThey don't have a parking anymore, so younhave to let your car at the street, the water was cold
Thw staff
Stayed in August 2023
Reviewed: 4 March 2023
Maura
IrelandEverything was good.
Stayed in February 2023
Reviewed: 26 January 2023
Pat
United KingdomVery old property which needs TLC. Not good value for money and eally don't understand how it could be rated so highly. Restaurant had a good choice but food average for dinner.
Good helpful staff and good location. Breakfast was included, there was a good choice and it was very good.
Stayed in January 2023
Reviewed: 15 February 2022
Anonymous
United StatesWi-Fi was slow. Tv didn’t work, but wasn’t a big deal for us. City randomly may turn off water between 10am-12pm and just our luck this happened, so be mindful of this if showering or using the toilet during theses times :)
The people were great. Little restaurant onsite. Workers always available. Street Parking available.
Stayed in February 2022
Reviewed: 3 April 2024
Adele
South AfricaThere are no comments available for this review
Stayed in April 2024
Reviewed: 26 February 2024
Jorge
El SalvadorThere are no comments available for this review
Stayed in February 2024
Reviewed: 7 February 2024
Ernesto
CanadaThere are no comments available for this review
Stayed in January 2024
Reviewed: 2 February 2024
Aline
IcelandThere are no comments available for this review
Stayed in January 2024
Showing 1 – 25
Martina Franca, Italy
Voútiron, Greece
Jeju, South Korea
Montalvo, Spain
Diamond Beach, Australia
Azcoitia, Spain
Avatoru, French Polynesia
Ettenstatt, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content