I initially baulked at the fact that you had to cross the road to get to the main pool area, on the beachside. But I very quickly got used to it. Our room was towards the main entrance, and still set back enough from the road that we didn’t hear any road noises in our room. So, to get to the pool/beach area was just a very short walk for us. The road is serviced by two traffic controllers 24/7, which takes the stress out of crossing the road. But even though we were there at a busy time of the year (the Water Festival/New Year celebrations, the road never seemed that busy at this part of Lamai.

The Outrigger Koh Samui was a well located facility, that was modern and well kept, fresh and bright. I loved the architecture, which has an openness and warmth to it.

Stayed in April 2024

location is a bit far from central Samui.

the room was amazing and spacious, we loved the design. The bed was comfy and huge. Also the swimming pools were nice they have different pools. The stuff were friendly and welcoming.

Stayed in May 2024

Our experience staying at Outrigger Koh Samui was amazing! I can’t wait to be back once we return to Koh Samui. The hotel has great facilities (spacious rooms, games room, 24-hour gym, 2 swimming pools, kids room, restaurant, etc). The room had everything we needed (toiletries, lock box, wardrobe, robes, hair dryer and drinking water) and had an amazing view of the pool. Reception managed to upgrade us to a bigger room for same price we paid, which was much appreciated. The staff were always welcoming and helpful and would kindly provide us with recommendations on things to do around the island and restaurants to try. One of the best things about the hotel is the in-house app and all the features it has. You are able to instantly message reception, ask any questions you may have or request room service. The hotel also offered a wide range of activities daily that you could sign up to for free! (Yoga, Pilates, workshops, run club, etc). The breakfast was great! A buffet with plenty of options that suit everyone’s taste. Ranging from pastries to omelettes, fruits, thai traditional food, coffee & juices, cured meat and a variety of cake. It was good to have so many options to choose from. Great quality! Last but not least, one of the things I loved the most about the hotel was the beach front pool. I could stay hours and hours admiring the gorgeous view from there!

Stayed in May 2024

Poor pool side service.

Everything. Good meal package. Excellent menu. Great staff. Excellent rooms. Great property.

Stayed in May 2024

Amazing resort and facilities super clean and friendly staff

Stayed in May 2024

Nothing

Everything! Love this hotel!

Stayed in May 2024

The pool side service, with a few exceptions, left a lot to be desired. None of the servers approached you upon arrival at your lounge chair. More often than not, we had to go up to the bar to request our drinks or food. There were many staff but often just gathered in the restaurant. There were a few good servers.

The rooms and morning breakfast service was exceptional. The maid and front desk service was excellent. Easy assistance in arranging for local tours.

Stayed in May 2024

Sadly the prices at the beachclub are ok for dinner but especially for drinks during a pool day are too expensive (softdrinks and water).

Very nice hotel with awesome employees. The breakfast was very good and the ultra friendly chef Parn always made the start in our day better.

Stayed in May 2024

Nothing

The staff, the pool, the food, the rooms. Everything was great.

Stayed in May 2024

Pool and food service was across the road. Would like to order food and drinks at the pool in the hotel

Stayed in April 2024

There was nothing I disliked

All staff were so friendly and helpful. We had our disabled granddaughter with us and everyone made a fuss of her. They included her in the Songran festivities

Stayed in April 2024

Breakfast choices below average. Not 5 star breakfast. Prices F&B cost level Europe( beer € 4,00, cocktails € 8,00) happy hour cocktails 2=1 4pm-6pm. Away from shops.

Nice hotel situated at the beach Nice pool, resort style Every Saturday live music and BBQ Nice room

Stayed in April 2024

The beach right by the hotel isn’t great but it doesn’t matter because when you sit by the pool you look out to see and get the breeze. You can easily walk to the nicer bits of Lamai beach from there

Stylish colonial style hotel with an amazing beach/pool area across the road. High class food available but also lots of cheap restaurants nearby so nice to mix and match.

Stayed in April 2024

Small issue in the bathroom which is fixed promptly when we addressed to staff.

The hotel has everything for my pleasant 4-night stay. The bed & pillow are super comfy. Gym room & game room are fun with good equipment. Staffs are amazingly helpful especially P'Non (bellboy) and P'Sao (at club lounge). We had a great time and would definitely stay here again if we visit Samui.

Stayed in April 2024

Breakfast could be better

Immaculately clean Very friendly staff

Stayed in April 2024

The beach could be better maintained as there was a lot of garbage mixed in with the seaweed along the shore. Makes it undesirable even for a walk along a “beachfront” hotel. My first night, I went to the restaurant and asked for a menu but didn’t get any service. The staff seemed like they had an understaffed and difficult shift so I just went to the 7/11 for a snack instead rather than bother them.

It was a really lovely stay! Beautiful and well maintained grounds, aesthetically pleasing in every way, staff were kind, beds were very comfy

Stayed in April 2024

Staff are amazing. The bed was fantastic. Wet helpful vet polite Will defiantly Be back.

Stayed in April 2024

drinks by the pool were the most costly drinks I've ever had in Thailand, even after 13 trips/months, but they were good, pool and service was great so it's a minor complaint unless you drink like a fish lol

place was HUGE, everything amazing, lots of unexpected cool things about the room, too many to go into. zero problems aside from the fact that every other room I stay in the future will never be as good as this one

Stayed in March 2024

There wasn’t much of an atmosphere at this hotel but I think this could have been the season as it wasn’t that busy

Clean room, comfortable beds, beautiful decor, quiet, nice pool and delicious food. Staff were very helpful and friendly and always greeting you with a smile!

Stayed in March 2024

Everything was perfect!! So beautiful pool and beach club area and very tidy and cozy modern rooms. Special mention to the loveliest breakfast staff Noot who made the best iced coffee and Parn who made the best omelets! 👌🏼 Can’t wait to come back! 🌴🙌🏼

Stayed in March 2024

The location was at the far end of Lamai beach, the beach was very dirty. Closer to town was much nicer beach

We were upgraded to the lamai club suite was beautiful. Huge room. Huge luxurious bed.

Stayed in March 2024

Pull out clothes line was broken . No where to hang bathers when we returned to room.

Hotel was fantastic. Staff friendly.

Stayed in March 2024

Great location Saturday barbecue night was amazing!! Hope to come back again

Stayed in March 2024

Nothing!

We were treated like family from the moment we arrived! Norbert and SAO were particularly amazing! The dinners that were included were super tastey and great value for money! The club room, all day drinks and snacks was a huge bonus! Finally the classes they included each day were lovely to do, yoga by the sea? Yes please!

Stayed in March 2024