The only one thing what we did not like is a laundry. I do not recommend to use a laundry/ironing service in the hotel. It’s quite expensive but very low quality. It looks like they use some outsourcing street service. But street laundry service is 60B per kg, here I paid 100B and more per 1 pcs.

We love our stay at Outrigger Samui. Our room was super comfortable (club suite), well decorated, a very comfortable bed. We had a HB package and all food was excellent. We used a gym also - it’s not big but have everything you need. And the main gem is a staff - friendly and very welcoming.

Stayed in May 2024

Quality of food by the pool

Great location and facilities

Stayed in June 2024

The staff was very attentive and friendly. Breakfast very good. Rooms were pretty, clean and comfortable. Has everything you need. Pools and gym were a big plus.

Stayed in June 2024

There were no bacons in the breakfast line.

The staffs were so kind. Even though we are Thai people because in most places the staffs treat Thai guests differently.

Stayed in June 2024

The rooms very abit dated and smelled very musty

Loved the staff and the atmosphere

Stayed in June 2024

everything

Stayed in May 2024

Nothing

Everything was amazing a big salute everyone for their hospitality

Stayed in May 2024

The beach next to the hotel was dirty. They should clean it and take away the sargassum as they are benefiting from the natural resources

Beautiful pool next to the beach.

Stayed in May 2024

Nothing to fault. Everything was amazing

Lush 5* resort with 5* Services. Everything was perfect from the rooms to the Edgewater Beach Pool.

Stayed in May 2024

The only thing I didn’t like is you had to cross the road for the beach front pool

The staff were incredibly helpful

Stayed in May 2024

Beach is not clean it’s across the road. If you are looking for beach holiday this is not the place. Check in took longer.

Nice decor.Yummy breakfast and dinner, glad went for the half board option.

Stayed in April 2024

I initially baulked at the fact that you had to cross the road to get to the main pool area, on the beachside. But I very quickly got used to it. Our room was towards the main entrance, and still set back enough from the road that we didn’t hear any road noises in our room. So, to get to the pool/beach area was just a very short walk for us. The road is serviced by two traffic controllers 24/7, which takes the stress out of crossing the road. But even though we were there at a busy time of the year (the Water Festival/New Year celebrations, the road never seemed that busy at this part of Lamai.

The Outrigger Koh Samui was a well located facility, that was modern and well kept, fresh and bright. I loved the architecture, which has an openness and warmth to it.

Stayed in April 2024

location is a bit far from central Samui.

the room was amazing and spacious, we loved the design. The bed was comfy and huge. Also the swimming pools were nice they have different pools. The stuff were friendly and welcoming.

Stayed in May 2024

Our experience staying at Outrigger Koh Samui was amazing! I can’t wait to be back once we return to Koh Samui. The hotel has great facilities (spacious rooms, games room, 24-hour gym, 2 swimming pools, kids room, restaurant, etc). The room had everything we needed (toiletries, lock box, wardrobe, robes, hair dryer and drinking water) and had an amazing view of the pool. Reception managed to upgrade us to a bigger room for same price we paid, which was much appreciated. The staff were always welcoming and helpful and would kindly provide us with recommendations on things to do around the island and restaurants to try. One of the best things about the hotel is the in-house app and all the features it has. You are able to instantly message reception, ask any questions you may have or request room service. The hotel also offered a wide range of activities daily that you could sign up to for free! (Yoga, Pilates, workshops, run club, etc). The breakfast was great! A buffet with plenty of options that suit everyone’s taste. Ranging from pastries to omelettes, fruits, thai traditional food, coffee & juices, cured meat and a variety of cake. It was good to have so many options to choose from. Great quality! Last but not least, one of the things I loved the most about the hotel was the beach front pool. I could stay hours and hours admiring the gorgeous view from there!

Stayed in May 2024

Poor pool side service.

Everything. Good meal package. Excellent menu. Great staff. Excellent rooms. Great property.

Stayed in May 2024

Amazing resort and facilities super clean and friendly staff

Stayed in May 2024

Nothing

Everything! Love this hotel!

Stayed in May 2024

The pool side service, with a few exceptions, left a lot to be desired. None of the servers approached you upon arrival at your lounge chair. More often than not, we had to go up to the bar to request our drinks or food. There were many staff but often just gathered in the restaurant. There were a few good servers.

The rooms and morning breakfast service was exceptional. The maid and front desk service was excellent. Easy assistance in arranging for local tours.

Stayed in May 2024

Sadly the prices at the beachclub are ok for dinner but especially for drinks during a pool day are too expensive (softdrinks and water).

Very nice hotel with awesome employees. The breakfast was very good and the ultra friendly chef Parn always made the start in our day better.

Stayed in May 2024

Nothing

The staff, the pool, the food, the rooms. Everything was great.

Stayed in May 2024

Pool and food service was across the road. Would like to order food and drinks at the pool in the hotel

Stayed in April 2024

There was nothing I disliked

All staff were so friendly and helpful. We had our disabled granddaughter with us and everyone made a fuss of her. They included her in the Songran festivities

Stayed in April 2024

Breakfast choices below average. Not 5 star breakfast. Prices F&B cost level Europe( beer € 4,00, cocktails € 8,00) happy hour cocktails 2=1 4pm-6pm. Away from shops.

Nice hotel situated at the beach Nice pool, resort style Every Saturday live music and BBQ Nice room

Stayed in April 2024

The beach right by the hotel isn’t great but it doesn’t matter because when you sit by the pool you look out to see and get the breeze. You can easily walk to the nicer bits of Lamai beach from there

Stylish colonial style hotel with an amazing beach/pool area across the road. High class food available but also lots of cheap restaurants nearby so nice to mix and match.

Stayed in April 2024