284/1 Prabaramee road, Kathu, Phuket, 83150 Patong Beach, Thailand
#262 of 424 hotels in Patong Beach
Guests' ChoiceBased on 1210 hotel reviews
7.4Cleanliness
7.7
Comfort
7.7
Location
7.8
Facilities
7.5
Staff
8.2
Value for money
7.9
Free WiFi
7.3
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End of dialog contentReviewed: 5 May 2024
Sumaia
BangladeshThe bathroom amenities could be better. The flush at times did not work or the flow was little less. The rooms lacked dustbin and tissue paper which was a basic necessity. The pool had sand so that needs to be cleaned. The hotel was a bit far from the main attractions or city area so had to pay more for internal travels. The overal lighting could be better.
The environment was good. Though initially the rooms seem a bit old but the service was good. The buffet breakfast was amazing. The pool size was good as well and the hotel is very close to the beach so that's a plus point. The beds were clean and room service was good as well.
Stayed in May 2024
Reviewed: 5 May 2024
Alister
AustraliaThe Pool, and Pool Area, were average at best. While the Pool Restaurant was run well, with great food, the pool wasn’t up to scratch.
The Hotel Staff were amazing. Nothing was too hard for them. They made us so welcome, with warmth and cheer. Breakfast had such a varied choice between Asian and European Cuisine. The omelettes were made to order, and spot on. Bacon was not always in the selection, but there were so many other choices to choose from. The Range of fresh fruits was impressive.
Stayed in May 2024
Reviewed: 30 April 2024
Ntandoyenkosi
South AfricaI didn’t like the bathroom, it was old and a shower over bath which I’m not a fan of. Also, the breakfast wasn’t good at all. I only ate it once.
I liked the location, the staff and had a room overlooking the pool. Also, the restaurant food is amazing!
Stayed in April 2024
Reviewed: 30 April 2024
Djayavin
MalaysiaThe Security Guard always talks rudely with the hotel guests. I am seriously very disappointed with the security guard services
The Room was nice with a balcony.
Stayed in April 2024
Reviewed: 29 April 2024
Chandan
IndiaThe room fixtures, amenities, bathrooms and decor were at least 15 years old. They should upgrade all of it. Not ample electric points in the suite. TV channels reception was not great. House keeping was below average. Breakfast could be much better with added cooked vegetarian options. The shuttle service to the main city mall and Patong beach is namesake (only 3 times a day) with just 8 people capacity. Private Taxi service was exorbitantly priced so we avoided booking it through the hotel.
The deluxe pool and the size of the family suite with a pool facing balcony. Air conditioning worked great in the suite.
Stayed in April 2024
Reviewed: 29 April 2024
Alan
ThailandThe room is old and could do with refurbishing the shower taps would not turn off completely. We were very disappointed in the view from the balcony as it was described as a garden view and in fact, had a view of a road and a large pipe. My request for another room was not granted although to be fair I think that the hotel was full. Other rooms had a view of the pool which if I booked again I would insist on or not book. The distance from town meant either using the hotel transport and set times which was in a pickup truck and most uncomfortable. Or a Taxi to get into the Patong town centre. Its not far to walk but in the heat uncomfortable.
The Breakfast was fantastic so much choice and excellent food. The restaurant is very nice.
Stayed in April 2024
Reviewed: 18 April 2024
Magdalena
ThailandLooks old, room is run down, medium breakfast
Nice pool and location further from the noise
Stayed in April 2024
Reviewed: 15 April 2024
Balwant
United Kingdomroom and pool, there were limitations on what was provided.
Stayed in March 2024
Reviewed: 5 April 2024
Joseph
United Arab EmiratesLocation
Staff
Stayed in April 2024
Reviewed: 5 April 2024
Joseph
United Arab EmiratesBit far from all tourist spot
Staff cooperative n helpful
Stayed in March 2024
Reviewed: 3 April 2024
Nonhlanhla
South AfricaClosing the tap at the shower and something with the toilet not flushing well.
The customer service is very good, pay attention to guests and offer assistance as per need. I had a foot injury, I was well taken care of and they even offered me a wheelchair.
Stayed in March 2024
Reviewed: 31 March 2024
Solet
South AfricaBreakfast not up to standard. Compared to other hotels the shuttle is not running regularly Checked in early but we could only het our key after 14:00. Signed and paid breakage deposit for room on swimming pool level. When we came back to collect our key after 14:00 the manager gave our room away and moved us to higher floor. Had to move rooms the next day again to stay on swimming pool level
Good swimming pool. Clean rooms. Value for money
Stayed in March 2024
Reviewed: 22 March 2024
Michelle
South AfricaThe cocktails served at the swimming pool bar were very weak. Breakfast wasn't as expected. We only got bacon on certain days and we had to ask for cheese everyday. I was very disappointed as they didn't make an effort to cater for the westerners. The mattress on our bed was rock hard and didn't do my breasts any justice.
The room was nice and located close to the swimming pool. There was a bar by the swimming pool with happy hour daily from 4-6.. The staff was so friendly and very helpful.
Stayed in March 2024
Reviewed: 21 March 2024
Rozina
HungaryIt could have been a bit cleaner, especially the fridge, but it was okay.
The location was perfect. The breakfast had a great variety with freshly made items. The hotel was great, the staff was nice and helpful. We enjoyed the pool as well.
Stayed in March 2024
Reviewed: 17 March 2024
Sandra
United KingdomVery clean, spacious room and comfortable bed.
Stayed in March 2024
Reviewed: 18 February 2024
Tms
HungaryFriendly staff, good location
Stayed in January 2024
Reviewed: 15 February 2024
Roman
United KingdomVery basic, felt old
Great for a couple of nights, outside the busy area of Patong
Stayed in January 2024
Reviewed: 29 January 2024
Graham
United KingdomBreakfast selection lacked weston diet choices
The friendly staff. Responsive to requests. Comfortable room.
Stayed in January 2024
Reviewed: 29 January 2024
Natalie
United KingdomComfortable
Good location
Stayed in January 2024
Reviewed: 27 January 2024
Willem
South AfricaHard bed.
Very friendly & helpful staff.
Stayed in January 2024
Reviewed: 27 January 2024
Claire
United KingdomUnfortunately the property is very dated and a lot of rooms are damp.
Lovely helpful staff
Stayed in January 2024
Reviewed: 17 January 2024
Zsolt
The shower/bathroom was not really properly cleaned/maintaned and shower gel was not refilled after running out (2nd day of 7...) Bedsheet and pillows could have been better, bigger. Some people in the reception were very kind and helpful, but some vere unpleasant, not very good in english.
Quiet part of Patong, close to a small beach, breakfast was good, huge bed.
Stayed in January 2024
Reviewed: 17 January 2024
Pillay
South AfricaEverything smelled very damp and stuffy.
Great location, close to the beach. Friendly helpful staff
Stayed in December 2023
Reviewed: 14 January 2024
Andrew
United StatesUnderstaffed for the season: had to wait to get into room, not enough restaurants etc close by
Mostly adequate
Stayed in January 2024
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