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Reviews of RELO' The Urban Escape - Huahin 4 stars

1449 Chala Samut,, 76120 Cha Am, Thailand

#10 of 66 hotels in Cha Am

Guests' Choice

Review score

Based on 106 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    8.4

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    8.4

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 17 May 2024

    9.0
    Services are professional. Personnel are nice and polite.
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 3 nights

    None. B floor in front of the elevator has never cleaned for 3 days of my stay. This area likely not clean.

    Breakfast has almost everything there should be for 4 stars hotel except bacon quality. Better improve bacon quality. Knife not sharp at all. Others are good.

    Stayed in May 2024

  • Reviewed: 11 March 2024

    8.0
    Nice and relax
    • Leisure trip
    • Couple
    • King Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Pillows

    Nice and food was awesomw

    Stayed in March 2024

  • Reviewed: 5 March 2024

    8.0
    Beautiful location. calm and relaxed. fabulous pool. could have been truly superb with a bit of imagination and trainin
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 8 nights
    • Submitted via mobile

    location was a bit tricky with no shuttle to town as taxi drivers didn’t seem keen to come out the staff were friendly but lacked guidance and management. no vegetarian options at all in the restaurant and nearest alternative a drive away. staff showed no initiative in terms of investigating vegetarian options until the manager spoke to the chef room cleaning was haphazard on terms of timing even when specifically requested beachfront but beach not really accessible and tide so high it was not possible to do a beach walk

    Beautiful pool and very peaceful. potential to be an outstanding hotel

    Stayed in March 2024

  • Reviewed: 23 February 2024

    8.0
    Overall it was great stay
    • Leisure trip
    • People with friends
    • King Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    When I checked in, I asked for an iron with iron board. The staff said they will bring them to the room later. Afterward at night, I asked them again. They said they don’t provide it anymore. If I didn’t ask, I wouldn’t know. Moreover, I asked for the Tax invoice when checked in the room. They said I have to pick it up when check-out. I waited almost 20mins for the invoice. It should have been no waiting at all.

    The hotel is located on the quite private beach. The room is beautifully furnished. The breakfast was delicious.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    9.0
    Somethings need to be fixed.
    • Leisure trip
    • Couple
    • King Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The bridge to the hotel beach was broken down. They took time to fix it. We had to walk outside about 10 mins to go to the beach. The pool beds were not enough for guests too. There were only 8 beds around swimming pool. These problems need urgent to be solved.

    Staffs were attentive and helpful. Room was comfortable. Breakfast was good and tasty.

    Stayed in February 2024

  • Reviewed: 30 January 2024

    9.0
    enjoyable.
    • Leisure trip
    • Solo traveller
    • King Room with Sea View
    • Stayed 1 night

    nothing.

    Lovely place

    Stayed in December 2023

  • Reviewed: 27 January 2024

    9.0
    Gorgeous!
    • Leisure trip
    • Couple
    • King Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    No buffet breakfast one morning due to low occupancy, but that’s it. It would be nice to have bicycles to borrow too!

    It was our second stay and we love the room, the location, the staff, the design, the pool, and the nice balcony. We’ll be back for our third visit soon!

    Stayed in January 2024

  • Reviewed: 4 December 2023

    8.0
    Good place to stay for 1 night but a bit far out from town
    • Leisure trip
    • Family with young children
    • King Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Bizarre drinks menu - no main brands including, for example, Singha or Chang beer - gin taste very odd

    Fantastic pool (although difficult to get out of!) and staff very good

    Stayed in December 2023

  • Reviewed: 14 November 2023

    9.0
    Wonderfull and quite hotel complex
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    The number of sunbeds at the pool and on the beach. There are sunbeds for seven rooms. The pool bungalows have their own sunbeds on the roof but there is no parasol. We only had 16 rooms occupied. Most of the other guests were not at the pool or on the beach, so we had our sunbeds on both days.

    Small hotel complex with an estimated 100 rooms. The rooms are large and very nicely furnished. The rooms on the beach side have a shower and bathtub while the others only have a bathtub. Water, cola and juice as well as small snacks are available free of charge. Everything was provided, from bathrobes to flip-flops. Lobby and outdoor area are very nice. Breakfast was buffet style on the first day. On the second day the buffet was reduced due to low occupancy. Instead, you could order the hot dishes ala cart. The pool is very nice and it is only a few steps to the sea. In the morning we had high tide so there was hardly any beach. However, this is a general problem that exists in Thailand. You can eat in the hotel and the prices are ok and not exorbitant. The only thing you need here is a car or scooter as the hotel is very remote. All in all a nice hotel to relax.

    Stayed in November 2023

  • Reviewed: 24 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 2 nights

    We found ants in the room. Since we travel with kids, we didn't inform the staff right away since we don't want DDT spray in the room.

    Not a big hotel but if you need a quiet vacation with quite beach, you'll like this place. Breakfast is OK.

    Stayed in October 2023

  • Reviewed: 7 October 2023

    10
    Beautiful, relaxing experience. Didn't want to leave!
    • Leisure trip
    • Solo traveller
    • King Room with Sea View
    • Stayed 2 nights

    This hotel is wonderful! The rooms are spacious, beds are very comfortable, and the sea view from the balcony is gorgeous. I loved swimming in the pool overlooking the sea and reading on comfortable lounge chairs on the beach. My room also had a great bathtub. My two-night stay was such a relaxing experience.

    Stayed in October 2023

  • Reviewed: 29 September 2023

    9.0
    Relaxing and Relo!
    • Family with young children
    • King Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    No partition from outside to lobby and private pool. Not privacy at lobby and villa area. Also bathroom partition not nice that can't keep noise and smell. For GOAT bar not quite nice like restaurant or bar or cafe. It's look like canteen as uncomfortable red chair and the empty shelf that show nothing for order (just a few bottles)

    Wonderful location, view, room function and design. Very good for take a vacation and not too many people.

    Stayed in September 2023

  • Reviewed: 25 September 2023

    9.0
    Healings from busy Bangkok
    • Leisure trip
    • Group
    • King Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    A bit small for 3 adults

    Nice and clean. I love the morning sunrise view from my balcony.

    Stayed in September 2023

  • Reviewed: 21 August 2023

    10
    Awesome!
    • Leisure trip
    • Couple
    • King Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    It was just a perfect weekend in RELO. Stuff was very friendly and helpful, food at the restaurant delicious and room with sea view and balcony clean and cozy. And TV with netflix ❤️ We will be back!

    Stayed in July 2023

  • Reviewed: 29 July 2023

    9.0
    Really lovely and relaxing!
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Everything was lovely except for the pillows!! We stayed 5 nights as we have family living in Palm Hills so we’ll be back!

    Stayed in July 2023

  • Reviewed: 7 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    nothing

    big clean room

    Stayed in July 2023

  • Reviewed: 1 July 2023

    9.0
    We will go back!
    • Leisure trip
    • Couple
    • King Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Service minded of the staff. They provided us more than we expected

    Stayed in June 2023

  • Reviewed: 7 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Spa was not open and it wasn't mentioned on the website that it was closed.

    Friendly staff. Nice beach view from hotel room. Beautiful sunrise.

    Stayed in May 2023

  • Reviewed: 8 February 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Sea View
    • Stayed 3 nights

    It is pity that there is no longer free shuttle to Hua Hin city center. The restaurant has also changed and some of my favorite dishes are no longer available. The price is pretty high.

    Previously named Haven Resort, the hotel has been renovated with a modern look and keeping the old charm. Great place to stay for a peaceful holiday. All is perfect, room, service, swimming pool, beach front, breakfast and gym

    Stayed in February 2023

  • Reviewed: 18 January 2023

    10
    beautiful hotel perfect for quiet stay. breathtaking view way beyond expectations!
    • Leisure trip
    • People with friends
    • King Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    none

    everything 💕

    Stayed in January 2023

  • Reviewed: 18 January 2023

    8.0
    Nice, clean, beautiful and relaxing resort.
    • Leisure trip
    • Solo traveller
    • King Room with Sea View
    • Stayed 10 nights
    • Submitted via mobile

    When you don’t have a car, you are depending on a taxi. The food and drink prices are higher then usual. the Spa was closed. I had higher expectations of the dinner meal, something what can be improved.

    Staff is lovely and wel willing to help. Room is clean and refresh of the room one or twice a day. The pool is amazing and clean. Breakfast was super, especially the egg order. a small resort and not overloaded with people. it works great if you look for some rest.

    Stayed in January 2023

  • Reviewed: 23 December 2022

    8.0
    Pretty good place to stay.
    • Leisure trip
    • Couple
    • King Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The bathtub hot water did not work properly. Should be fixed right away.

    Small but nice and comfortable.

    Stayed in December 2022

  • Reviewed: 12 December 2022

    8.0
    Great!
    • Leisure trip
    • Group
    • King Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The water in the bathroom is yellowish, but the staff said that it’s normal. We took a bath and there was no rash or irritation on our skin but still it’s a little bit worrying

    The view from our room is great. The staff are welcoming and dedicated.

    Stayed in December 2022

  • Reviewed: 19 November 2022

    9.0
    A hidden gem
    • Leisure trip
    • Family with young children
    • King Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Beautiful resort and friendly efficient staff. I would really recommend it if you want to treat yourselves.

    Stayed in October 2022

Showing 1 – 25

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