We recently sold our villa in Koh Samui so decided to book Zazen. Over the years we had frequented the restaurant as it has always had great food, but we had never stayed at the hotel. We were very impressed with everything about the hotel. We had a perfect view of the sea from our beach front room. Beautifully landscaped grounds. The food is great. And most importantly, the staff are fantastic. Professional and friendly. There are many hotel options in Samui. We could have stayed at a top international hotel & paid international prices, or opt to stay at this lovely family owned hotel for a fraction of the price while enjoying superior service. We made the correct decision. I would highly recommend Zazen and we will return.

Stayed in May 2024

the beach is not really nice for swimming water is not clean

the place is beautiful and unique in its design facilities are nice service of the staff was excellent the location is very central

Stayed in May 2024

Maybe a few more Thai dishes on the menu . All food was delicious from the restaurant.

Incredible finishing and the vibe created by the owner topped off with incredible service makes this a special hotel.

Stayed in May 2024

Steps in room and down to bathroom You need to be awake or risk stumbling !

Boutique and stylish Gorgeous restaurant and outlook to beach Pool area lush Bedrooms and beds very comfortable Breakfast is wonderful Staff are lovely

Stayed in April 2024

It was small and very calming. The decor was light and lovely. The breakfast was lovely and we loved the choice of fresh juices. We also had a lovely dinner there as well.

Stayed in April 2024

The property was very modern and great value for money. The staff were very friendly and accommodating.

Stayed in May 2024

Although we booked via booking.com we were forced to pay via a payment link that was sent to my email. After the payment was executed, we were charged an extra amount that came out to be from a Hong Kong branch of their bank. The link was not safe enough, our card details were taken and somebody stole from us. The hotel offered us only the transport to the airport.

The area is nice and quiet, ideal for relaxing.

Stayed in March 2024

I think we should have been informed that it was a “soft”opening, as all facilities were not open,such as the spa. The menu both breakfast and dinner were limited. Where was the Thai noodle soup for breakfast? The one dinner we did have was awful and our money was taken off the bill.

The pool was very nice and plenty of comfortable sun beds. The service around the pool eg getting towels and drinks also good . We had a garden room, beautifully furnished and very large, but steps within were a little dangerous.

Stayed in March 2024

Construction work was noisy near the swimming pool.

Excellent staff. Nice hotel!

Stayed in February 2024

unfortunately the spa was not open nor the pool bar, a little naughty of the hotel as they didn’t advise of that until they had been paid the 50% deposit !

small boutique hotel. Amazing room, great customer service.

Stayed in February 2024

Nothing

The attention to detail in the design of the hotel and grounds was amazing. The staff were always very attentive and respectful without being over dominant. The quality of the fixtures and furniture was very high. All the rooms and grounds were cleaned and maintained to a high standard. The food for the included breakfast and the optional evening meal was prepared superbly and served with great care and respect. The hotel owner was friendly, polite and helpful yet discrete and respectful. All in all an amazing boutique hotel where you are treated as a respected individual rather than just a paying customer.

Stayed in January 2024

We visited during the rainy season, a particularly intense one. Can't fault the resort for the weather and appreciated how hard the staff worked to uncover the pool furniture for the brief moments of sun between rain storms! They took care of guests very well in these conditions, which are expected in that season.

Beautiful property and a warm, authentic 5-star service that’s hard to find on the island. We spent two weeks here and are very happy with the choice. Excellent restaurant and pool area and such a tranquil, quiet setting overall. No sounds of club music thumping late in the night, like you find at some other high-end places that are a bit to close to the action. It's super peaceful at Zazen. I enjoyed using the yoga room and gym, and it was great to have the option of walking on the beach to/from Fisherman’s Village. Top notch staff as well, service-focused, warm and friendly. Will look forward to staying at Zazen again!

Stayed in December 2023

Nothing!

Outstanding hospitality

Stayed in December 2023

The weather was bad, but that was out of the control of the amazing staff at the hotel!

My recent visit to Zazen Spa in Koh Samui was nothing short of extraordinary. Despite the unpredictable weather, the experience was made memorable by the commendable service and attention to detail demonstrated by the spa's staff. The moment you step into Zazen Spa, you are met with an ambience that exudes tranquility and warmth. The staff members are the epitome of professionalism, their politeness and helpfulness shining through their every action. They go above and beyond to ensure that each guest feels special and taken care of. The beachside villa we stayed in was simply stunning. With its tasteful decor and comfortable amenities, it provided the perfect sanctuary for relaxation. The sound of the waves lapping against the shore, coupled with the serene setting, made for a truly rejuvenating retreat. Unfortunately, I fell ill during my stay. However, this did not dampen my spirits as the staff at Zazen Spa ensured I was well looked after. They regularly sent comforting cups of tea to my room and frequently checked on me, demonstrating an exceptional level of care and compassion. The weather may not have been on our side, but the hospitality and the overall experience at Zazen Spa more than made up for it. This is a place where you are not just a guest, but part of a family that takes care of you when you're in need and celebrates your wellness when you're in high spirits. In conclusion, Zazen Spa in Koh Samui offers more than just top-notch spa treatments and luxurious accommodation. It offers a home away from home, where each staff member works tirelessly to create an atmosphere of comfort and care. I can't wait to return and relive the wonderful memories I've made here.

Stayed in November 2023

Good location very private

Stayed in September 2023

You can clearly see it’s a new property and even though it’s beautiful there’s a couple of things that needs attention: - the pool needs cleaning - our washroom steps was really high and slippery which is quite dangerous

The staff was absolutely amazing. The view is nice and location is walking distance to supermarket, restaurant and the village night market. It’s also 15-20min to the airport and almost the same from the Pier, so great if you’re heading somewhere and need a quick overnight.

Stayed in April 2024

- boats on the shore - tiny beach - in soft launch mode but didn’t let us know - however i complained about this and was offered a massage - dirty sea

Beautiful design.

Stayed in March 2024

Breakfast is not very good not a lot of choices and should close later like 10.30 or 10.4

Stayed in February 2024

It’s on a really busy main road, and they have only have a small area of beach - but you can’t walk along the rest of the beach without tip toeing over rubble from the building site next door. So to access the rest of the beach you have to walk down the main road and then sneak through another hotel and use their beach access! We were told this was because of unusually high sea levels! But it was like that our whole stay. They are still renovating and building so there’s quite a few workmen around and often drilling/building noises. We asked at reception when we arrived about the drilling noise by the pool and were assured it would only be that day, but it continued intermittently throughout our stay. The restaurant food was nice but limited menu choices particularly if you’re veggie. They refer to it as a soft opening at the moment so there’s limited options - and no spa. Which was annoying as I had emailed them back in October following another review and was assured all work would be completed by Feb. They literally emailed us 3 days prior to arrival to explain about their ‘soft opening’ - but we’d already fully paid a week before and it’s too late to find anywhere else at such short notice. It all felt a bit disingenuous.

We stayed in a garden room which was lovely, the pool was great looking straight into the sea, and the whole area looked lovely especially in the evening when all lit up. Staff were very helpful too.

Stayed in February 2024

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in March 2024