The drinks selections. Poor quality and mostly plastic glasses. Unless you head to the pool at 6/7am you wont get a sunbed. Entertainment at night not great but ok for families with children. Our room was very old fashioned.

Food was fantastic and lots of choices to suit everyone 😀 great Turkish bath and massages available on site together with a hairdresser and shop. Very clean everywhere and rooms cleaned every day if you want. Good air con in room.

Stayed in October 2023

Food service ended early in my opinion

Fantastic lunch snack bar and good kids entertainment

Stayed in August 2023

Couldn't accommodate having 3 adult single beds in the room.. Was a double and a child single bed..was told to make do as busy 😡. Also the evening entertainment isn't up to standard.

Good variety of food. New dishes on daily basis

Stayed in July 2023

Quite noisey until 11:30 when entertainment finished. Too many drunk people.

The food was nice and deserts Hotel was really clean

Stayed in June 2023

Service by the staff

Fairly good

Stayed in May 2023

Unhelpful staff when we asked to speak to manager, we were told he is not here when in fact he was sitting in his office at the back ! The property didnot give us the rooms we had booked over crowded swimming pools

good food clean rooms

Stayed in August 2022

sunbeds we’re the worst I’ve ever seen. people sleeping on them from 2am. first all inclusive I’ve had to pay for kids clubs , fresh orange , candy van. absolutely shocking. will not be back

food and staff

Stayed in August 2022

rooms were terrible need upgrade extra charges at hotel for internet/ towels/ room upgrades as rooms were not suitable standard and too small. could not even get a glass of water for children when we arrived as were told all was shut. when we got to rooms water in fridges we’re warm and in drinkable

swimming pool

Stayed in June 2022

Issues at check in, serious lack off sun loungers. Maybe better choice of alcohol drinks even if paying extra for premium brands was a option. Very poor Internet connection as well.

Food was excellent and lots of different options, Hotel was cleaned to a very high standard and the pool area is spotless.

Stayed in June 2022

Rude reception staff. Poor customer service

Swimming pool areas

Stayed in April 2024

booked a junior suit was given a single small room with a fold up bed. asked for a suit as booked and paid for, was given a second room with no bedding stains on the bed, unplugged fridge in the bathroom, door broken, the third room we were given was dark outdated and had black hairs on the bed but it was the best of bad lot, the bed was so uncomfortable and was given a tiny blanket, a prison cell would have been nicer . the food was horrid only had one meal there

nothing worst hotel i have ever stayed in

Stayed in October 2023

there was nothing to dislike

polite staff excellent customer relations team very helpful

Stayed in October 2023

It was like being hit on the head with a stick by a very stupid person 24 hours a day 7 days a week. It was impossible to relax.

The food was good.

Stayed in September 2023

Nothing

The hotel is big with 4 swimmingpools. Very clean and very good service everywhere at the hotel. Food is very good. The staff is kindly and very helpfull.

Stayed in June 2023

The restaurant area is full of flies at dinner time..when you are trying to eat there are flies on your table, o the food and.drink

Plenty of pools.for children

Stayed in July 2023

Too crowed, not enough sunbeds to all the guests, people must have been up really early to place the towels to take sunbeds which should not be allowed. The worst thing was the water slides, the hotel has two, and they are open ONLY 2 hours per day. Its a joke. The hotel is full of families and the hotel is fully booked and they choose to close the water slides almost the whole day. I even called before hand to check that the slides were open the whole day and was told yes, twice.

Good food and nice staff that was helpful and friendly.

Stayed in July 2023

hotel staff are lovely especially the reception staff all very attentive and nothing was too much trouble

Stayed in June 2023

we booked two rooms and requested them to be next to each other. unfortunately once we got there we was on two different sides of the same building I was 19 doors away from my other children and partner. it was so so disappointing!!! we had to keep splitting clothes our belongings had to run back and forth with the things we needed!! the pool sides there’s not enough sun beds and the food menu was repeated every day. the waiters rush you to eat and hurry and leave whilst your eating they start collecting your plates from table. hotel lobby wifi terrible

plenty of drink ice cream and snacks across the hotel and entertainment.

Stayed in May 2023

Night time very noisey because of loud music till 11.30 pm and we couldn't sleep till then, apart from this problem everything 10 out of 10.

Food was outstanding, very friendly staff, cleanliness excellent, location very good, all the facilities were exceptional.

Stayed in May 2023

The water slides only for 2 hours a day which is not enough , I recommend to add more water slides… location to beach 15 walking … and the important thing is no fair for swimming pool chair

Food is excellent , daily activities was excellent is highly recommended for families also the staff was helpful…

Stayed in August 2022

Small, Hot, dark rooms, unefficient air conditioninig, not enough sun chairs for everybody, terrible entertainment team and the quality of guests made us book a boat trip for the last day in order not to spend time around them

Well positioned hotel

Stayed in July 2022

Nothing. Had no complaints at all.

Loved everything about this hotel. We had a great time. The staff where excellent and most helpful. The food was amazing and so much choice. The entertainment was brilliant for both adults and children. We had a fantastic time and cannot wait to go back.

Stayed in July 2022

the hotel was full of drunk families whom let their kids do whatever the liked, I saw numerous altercations between guests, arguments etc! not enough sun loungers at all!!! I definitely will not be back and would not recommend it to anyone I know, most of my family had tummy bug throughout the holiday, as did other guests

the staff were nice

Stayed in June 2022

I have never stayed at a hotel with so many people! We paid for all inclusive but didn’t get using it as we had to go to the beach everyday as we couldn’t get a sun bed at our hotel. It was completely packed with people and the pool was crazy. It just felt so claustrophobic. The entertainment was so loud every morning and afternoon. I understand it’s a family hotel but it wasn’t relaxing at all. Shouldn’t have so many people staying at once as there just wasn’t enough room for everyone.

the property was clean and the staff were friendly

Stayed in June 2022