i think the vegetarian options for breakfast could have been better. we had granola the first morning we were there and asked them the second and third morning if they had granola and they said it was finished. i think they could have made an effort to substitute it with something else then.

Stayed in April 2024

Breakfast selections

Friendly staff

Stayed in April 2024

The cleaning of rooms and breakfast service staff. We were there for two nights and the second day we come back to discover our room was just done a touch up. No proper cleaning services for the bed and the bathroom. Empty water bottles were lying all over. Breakfast on both the days were underwhelming by the service team. They just remove the coffee machine and tea at sharp 10 am without checking guest requirements. On asking for something to be served to the table, they do not respond properly. Always in a hurry to close operations. Didn’t feel welcomed.

The location and the view from the rooms. Warm welcome from Ahmet during check in. The steam, sauna and Turkish bath. The spa staff were amazing!

Stayed in April 2024

It was very noisy in the rooms durning nights. Several nights in a raw we were woken up in the middle if the night by our neighbours.

Stayed in April 2024

It’s a bit old facility

The staff is really friendly and helpful for family

Stayed in April 2024

Outside +29 ; outside swimming pool closed not season ; must understand outside temperature - and start adaptive work weather condition . Also before traveling I see weather forecast if it is more than 25c outside pool must work in 5 star hotel

Stayed in March 2024

The swimming pool and spa because of the noise during the massage time

Location is great. The staff are really nice and respectful especially Rim, Muhammet, Omer and Tuna F.O The rooms are clean

Stayed in April 2024

The breakfast in the morning wad the same thing all the time didn't mix it up at all got boring also the mattress was hard in the bed

Staff was friendly facilities was good and also free safety deposit box

Stayed in March 2024

Overall great place. - food from outside was not allowed so that was a bit nummer especially with small kids. - the beach across the street is a pebble Beach so not the best place for kids to build sand castles

- great location on the west side of the city where you get the local experience. Away from the Lara area which is more artificial and made for tourists. - pool / spa facilities are great and super clean - rooms with sea view were amazing - staff was super friendly. - breakfast was great as well.

Stayed in March 2024

Everything was good

Building locations

Stayed in February 2024

Location, safety and comfort

Stayed in February 2024

Breakfast, smell from all sources connected to water (wc, bathroom, etc)

Perfect location between city center, mountains and sea.

Stayed in February 2024

Friendly staff

Stayed in January 2024

It was noisy from the road traffic. Window frames needs to be updated. Bathtub is old style. Makes the bathroom narrow. It should be removed and replaced with a large shower.

Location was good. Next to beach and corniche. Building and rooms were fine. Staff is great. Very helpful.

Stayed in December 2023

Too much secure

Clean service good

Stayed in January 2024

- breakfast was almost every day the same - some infrastructures are a little bit aged, we spent one week there and the door was once broken and the breaker tripped once, but the whole staff are always there and could always fix it very quickly

+ friendly and professional staff around the whole hotel and they were always available (i was often in the outdoor area late and alone. when the staff saw me, he brought me blanket, very considerate) + different facilities: sauna, spa, swimming pool, fresh towels always available and also small play area for kids

Stayed in January 2024

The hotel restaurant

All good

Stayed in January 2024

It has great spa facilities Room was clean and well maintained

Stayed in January 2024

Making a complain and not informing the customer of the outcome .

The breakfast which was served was cold 🥶 we did complain was told speak to the 👨‍🍳 chef. It was not my job to talk to the chef I'm a customer and it's the job of management to sort it out .I was on my holiday with my family and decided to have our breakfast in the restaurant Witch we paid from my own pocket..About form that we where happy with the hotel service.

Stayed in January 2024

Breakfast was a bit samey, a bit more variety would be much appreciated (the quality is good, though!), my room also smelled of cigarettes a bit - perhaps would be great to divide the rooms into smoking and non-smoking as some other hotels of the same chain do

Nice hotel towards the edge of Konyaalti, great spa (have hammam, steam room, russian and finnish saunas, and a pool), lovely massage, good food, excellent staff. Loved that toiletries were available from refillable big bottles as well as small single use ones

Stayed in December 2023

The staff is very warm and welcoming. They are very helpful and polite. The hotel has all the amenities. A very comfortable stay overall. Highly recommended.

Stayed in December 2023

Slightly dated BUT all staff excellent. Helpful. Good spa. Good food.

Close to sea and beach. Visor yo good restaurants.

Stayed in December 2023

No food from outside policy. I forgot an international plug, searched everywhere to find one, could do with an essentials shop on site or nearby.

The Building, staff, food and rooms were great

Stayed in November 2023

nothing

The view was very nice.

Stayed in October 2023