Muradiye Mah. Çekirge Cad No:47 Osmangazi, 16010 Bursa, Turkey
Based on 21 hotel reviews
7.7Cleanliness
7.9
Comfort
7.9
Location
9.2
Facilities
7.7
Staff
8.9
Value for money
7.9
Free WiFi
6.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 21
Reviewed: 28 December 2023
Angeela
United KingdomEverything
Stayed in December 2023
Reviewed: 11 June 2023
Waleeda
Saudi Arabialocation was perfect .the staff were helpful.spicily the front desk.brecfast was good the service to my Room when I aske.
Stayed in June 2023
Reviewed: 8 November 2021
Hanan
KuwaitNothing
Every thing was perfect starting from the manager Binar and all the stuff special Ali he was very kindly and helpful location perfect all what you need around you honestly it was my home
Stayed in November 2021
Reviewed: 29 January 2024
Nigel
United KingdomStaff are very friendly and welcoming.
Stayed in January 2024
Reviewed: 27 August 2023
Katerina
GreeceIt is the 3rd time that I'm visiting this hotel and the people there are so polite and ready to help me. The rooms are clean and beautiful. Totally recommend it!!
Stayed in August 2023
Reviewed: 26 July 2022
Mounir
United StatesGreat stay. Very friendly staff.
Stayed in July 2022
Reviewed: 17 May 2022
Roshan
South AfricaThank you to Bener and Fatih For all their help Great service They were the best
Stayed in May 2022
Reviewed: 27 January 2022
Giampaolo
ItalyBad smell coming from the sewer in all rooms. Toilets were dirty at arrival, mattress is of poor quality, heating and air vent system is very loud.
Parking in the front.
Stayed in January 2022
Reviewed: 26 November 2021
19hussam82
Saudi ArabiaEverything is perfect, the staff were very kind. I had a special occasion and they made up my day. Thank you very much for everything.
Stayed in November 2021
Reviewed: 31 August 2021
Mj
Kuwaitnothing
the reception guys are very friendly specially ALI.. he was very helpful and so friendly.. helped us with arranging tickets and taxis and tours .. :)
Stayed in August 2021
Reviewed: 1 October 2021
Anonymous
Kuwaitnothing :)
staff were great specially Ali from reception.. he is a very helpful guy :) location was wonderful... took the suit room it was big :)
Stayed in August 2021
Reviewed: 12 June 2023
Александр
TurkeyThere are no comments available for this review
Stayed in April 2023
Reviewed: 8 May 2022
Al
KuwaitThere are no comments available for this review
Stayed in May 2022
Reviewed: 15 February 2022
Sarfaraz
United Arab EmiratesThere are no comments available for this review
Stayed in February 2022
Reviewed: 22 December 2021
Hazel
KuwaitThere are no comments available for this review
Stayed in December 2021
Reviewed: 27 October 2023
Abdulla
QatarThere are no comments available for this review
Stayed in October 2023
Reviewed: 2 June 2023
Полина
RussiaThere are no comments available for this review
Stayed in April 2023
Reviewed: 25 May 2022
Teshale
EthiopiaThere are no comments available for this review
Stayed in May 2022
Reviewed: 30 December 2021
Afsaneh
United Arab EmiratesThere are no comments available for this review
Stayed in December 2021
Reviewed: 22 November 2021
Mj
KuwaitThere are no comments available for this review
Stayed in August 2021
Reviewed: 28 September 2021
Ab
KuwaitThere are no comments available for this review
Stayed in July 2021
Showing 1 – 21
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content