Price Hugh expensive

Clean and breckfast

Stayed in July 2023

Air conditioning was a little bit hot. I tried two different rooms and it was the same experience. 23 to 25 degree is not that good. I couldn’t sleep well.

A receptionist named Buse, she’s very kind and helpful. Tried her best to serve us. She’s a good English speaker. Wish her all the best

Stayed in July 2023

Thanks to a lovely lady named Buse we got all the informations we needed right away for our stay.

Stayed in July 2023

unpolite personal and people at reception low level of English, hygiene very low level, hair residues in the bathroom.

Location

Stayed in July 2023

the elevator sytem and the orientation at the floors to find your room is bad, there should be better signs. More personell should be able to speak english (but they are friely and helpfull). Charging hotel clients using the pool is a "no go" (better charge the room with 5 Euros more, gives a better feeling to the guests and a better fix calculation for the hotel too)

near to airport, near to Marmaray Metro Station, nice and quiet room, very comfortable bed, all installations worked well. Supermarket is near. Seaside park and promenade for sunset walk is near. Also the "Monica"-Restaurant at the sea with tasty food if someone does not want to eat at the hotel. Brilliant gym.

Stayed in July 2023

Room was cleaned once in 4 days. Elevators always malfunctioning. Had to pay about $15 per day per person to use outside pool. Waiters in terrace bar not too friendly.

Close to waterfront park and pedestrian esplanade and metro station. King size bed was fantastic and very comfy.

Stayed in July 2023

Not good, service specially if you ask for housekeeping

The location

Stayed in July 2023

Bed was very uncomfortable

The view.

Stayed in July 2023

They try to convince you to take an airport shuttle to & from the airport for 35 euro but if you use the Uber app you can book your own for 120 Turkish lira, so it’s a scam & total rip off. Also the main pool has a charge to use as it’s not actually a part of the property, so that was disappointing. The breakfast was ok but definitely not the best food selections that I have ever seen in a resort before.

Comfortable bed & clean, decent breakfast & not too far from the airport.

Stayed in July 2023

AC didn’t work well, outdoor swimming pool was extra charge 600 TRY, what we didn’t know before making reservation

Nice and helpful personal

Stayed in June 2023

I waited 4 hours for an iron, called 5 times to reception and then I went to reception and after 30 mints they send the iron.

Ambiance

Stayed in June 2023

Room service

Cleaning

Stayed in June 2023

The meat during breakfast and the coffee. Espresso was instant coffee. Bad pastry.

I liked the way the reception staff gave me information. I was in contact with Bursa (hope I spelled it right). Very good Gym facilities and spa. Nice and clean room. Good wifi connection.

Stayed in June 2023

the racket to play table tennis was not good. made a complain and it was not replaced. i was informed some guest do take the racket away.

view. garden view

Stayed in June 2023

The corridors were very dark, aircon ineffective. Difficult to find dinner. Did not feel safe.

The room was spacious.

Stayed in June 2023

shower was poor

Nice and modern

Stayed in June 2023

they didnt provide mineral water in the room

Stayed in June 2023

room very small

Stayed in June 2023

Room services with housekeeping should be not separated with the room services.

The breakfast will be free. Prayer Common Room should be available . Iron for cloths should be in room.

Stayed in June 2023

Smoking is unofficially tolerated in rooms (ashtrays are supplied) so there is a faint odour noticeable if you are a non smoker. The shower over bathtub is elevated by a tiled step, so take care if mobility and balance are concerns for you.

Location is close to Pendik car ferry terminal, so this is a convenient option when travelling onward by car to Yaliva , Bursa, Izmir, etc, and onward down the west coast.

Stayed in May 2023

This review has been hidden because it doesn't meet our guidelines.

It is not easy to communicate with the staff as the majority speaks no english. The room service was also quite bad.I called two times for tea cups but they never brought us.

I liked the gym and the equipment included. Thr breakfast was amazing. The view is also very nice. The rooms are spacious and the bed is quite comfortable.

Stayed in May 2023

My issue was the television in the room was not working, no water of tea etc on arrival but that all got sorted at some point. What was highly annoying was that I went to take a shower before bed and there was water when I started, midway through my shower it stopped working. And also when I tried to brush my teeth after struggling to rinse off with no water,, again nothing was coming out.

The hotel was nice and the staff was pleasant, the one's that could understand. Breakfast was nice, very big varieties. That we fully enjoyed. 15-20mins walk into town where there are loads of places to dinner and a market right next door on the weekend

Stayed in May 2023

- Heating/Cooling system inside the room depending on the Hotels central systems mode. We have been told that the hotel's main system is still in winter mode so we can not efficiently operate the a/c. The bottom line is the room temperature reached 28 C degrees and could not be cooled down. The hotel said they were sorry but had nothing to do about this problem. - The restaurant inside the hotel can not or does not charge the dinner to your room. You have to pay it in place. It is weird. - Almost entire displays inside the elevators are not working. You have never sure which floor you are on when the elevator in move or stops.

- Free parking facilities for the customer's car. - Away from tourist attractions, but if you are traveling for work in the Anatolian part of Istanbul, the hotel has a very convenient location and is relatively close to SAW airport.

Stayed in May 2023

Not always great with Housekeeping, having to ask for more coffee or water etc although once we asked they were quick to oblige. The “Gourmet Restaurant” is misnamed as its an open buffet style of ordinary foods. on entering the restaurant area we were greeted by “ you need to pay, money wanted!” by a staff member with little English. Not impressed! Use the Bistro, it’s comfortable and has a decent menu although not quick to serve food. sandwiches were, I think, from frozen bread rolls defrosted in a microwave and were partly hard and dry as a result. Otherwise a good place to eat and meet.

fabulous bed! the biggest we’ve ever slept in and supremely comfortable. A big hotel with very large lobby means meeting people there is simple for small meetings. Bistro was good, not great but good enough with prices reasonable for a hotel.

Stayed in May 2023