Communication regarding problem with booked room

The room supplied was very good but unfortunately we had booked a two bedroom apartment. We received a studio apartment and where advised of this on arrival at 23.00

Stayed in April 2024

Tilted floor, and a bit cramped

Easy access to everywhere. Daily cleaning and really helpful staff. Abdullah was really great taking care of us

Stayed in April 2024

We had amazing stay and enjoyed..Location is very good, you're close to center but still have your peace

Stayed in March 2024

A little hard to find

Clean and good service

Stayed in December 2023

Very helpful staff, if u want to ask about or need something, fast responsclose to public transportation and tourists destination like sultanahmed like blue mosque and bagai Sofia The room is clean and u will get mineral water Very recommend for family to stay or solo traveler I would definitely come back to stay here again(this is the best so far since I have been in Istanbul many times)

Stayed in December 2023

The noise of the streets can be annoying for someone who wants a quiet place.

The apartment is located very close to the heart of Istanbul and this is great! Everything was clean and comfortable.

Stayed in November 2023

My parents and I have never been to Istanbul before. We heard a lot of stories about people being deceived by different apartment hosts, so we were quite worried about booking the apartment. But Emrah was in touch with us from the very beginning and answered all our questions. We felt absolutely safe. He let us leave our luggage at his office early in the morning before the check-in and did the same thing on the last day after check-out time so we could walk without our heavy bags. The apartments are situated close to all the sights. It takes you nearly 15 minutes to get to Sultanahmet square, Grand Bazar or Kennedy avenue. The Yenikapi metro station is also 15 minutes by foot. There are some small supermarkets nearby and a meat store in the Istanbul House building. Also in front of the building was a minaret, but its sound didn't interfere with us at all. We liked this place a lot!

Stayed in September 2023

The best host ever! He is very helpful and nice, what ever you need, he will help you with it.

Stayed in October 2023

Two little things. There was a little bit of mold in bathroom, the bathroom door was hard to open and close. Toilet water reservoir was leaking a bit.

Great location - 10-15min walk till grand bazaar and blue mosque. There wasn’t a lot of space, but it was comfy, and well decorated. Owner was supper friendly, helpful and welcoming. He gave us advice and useful information.

Stayed in September 2023

Our only issue with the apartment was that there is quite a bit of black mould in the bathroom.

It is a comfortable homely apartment, the beds especially were very comfy - which were very much needed after long days of sightseeing. Despite some other reviews we had no issues sleeping due to the street noise, with the windows closed it was quite faint despite being a fairly busy area. There were plenty of nice shops and restaurants in the immediate area and it was a short 15 minute walk to the main sights. Emrah is a really kind, accommodating, communicative host - always fast to respond and to help in any way he could.

Stayed in September 2023

The stay was wonderful. The location of the apartment is perfect and close to everything. The apartment is clean and has everything you need. Mr. Emarah is a very helpful and kind person. He helped us incredibly to have a wonderful stay. I recommend this place.

Stayed in September 2023

There was no lift, so it may be difficult for disabled people, but even though we were on the second floor it was fine because the stairs were easy to go up for my parents and anyway Emrah offered to give us the lower floor if my parents found it difficult but we were fine being on the second floor.

I went with my aged parents and we really loved our stay. The host was Emrah and he helped us soooo much. Whenever we needed something he came and helped. Emrah arranged tours and airport transfers for us. He even washed our clothes for us. The apartment was very clean, there was a separate room for my parents with a double bed. There was another big lounge room with a TV, big sofa, dining table and a bed. The kitchen had a fridge, kettle, cooker with two hobs, microvave and all utensils and pans we may need.

Stayed in August 2023

Nothing

The room is really nice and comfortable

Stayed in June 2023

The apartment is small, located at 3rd floor and no elevator is existing.. Not quite close to Istanbul Gran Bazaar - a hill has to be climbed each time to arrive at bazaar.A little bit noise due to street traffic.

The host is prompt and tried to help us each time.The area is fine with a lot of restaurants and supermarkets around it.

Stayed in June 2023

a little bit too small for a group of 4.

close to grand bazaar area, nice host.

Stayed in June 2023

Although the location is not far from main attraction, it leads to quite a steep walk up when you go. I have a bad hip condition so struggled, should have gotten a taxi!

The owner was extremely helpful, polite and hospitable. It was a pleasure to meet him. He helped us to find the right places and booked tour for us. The apartment was clean and cosy for us. 2 adults and 2 kids. We only used for sleeping as we stayed for a flyover, and spent the days to see the main mosques and attractions. We needed a kitchen due to small child so it was helpful to have that. Thank you Emrah for your hospitality, we hope to meet you again.

Stayed in May 2023

NA

very neat and close to all the attractions

Stayed in May 2023

You need to be very cautious with the street traffic when you are walking around!

Definitely exceeded my expectations. Emrah is the greatest host, you feel like you have a local friend to have your back! The location is perfect for a good full day trip in Istanbul. Jackpot price for quality.

Stayed in May 2023

The location of this apartment is great, right by shops and cafes but in a location out of the way. About 15 minutes walk to the main area and good sized space.

Stayed in April 2023

Wifi speed and plumbing (strong smell comes out to apartment)

The location and Emrah cause he was very responsive

Stayed in March 2023

The location needs to walk the way up, with the stairs its really tired.

The man who takes charge is really friendly. And the view is amazing

Stayed in March 2023

Clean, cozy and warm apartment. Host Emrah is very friendly and helpful. Apartment is in the very central part of the city - 15 minutes to Sophia Mosque. Apartment is as described and as expected. Recommended.

Stayed in February 2023

We weren't notified about the electricity outage for 4 hours and it was a problem for us because we were working remotely. However the staff were trying to solve our problem. The flat was a bit small and kitchen wasn't clean. And it is quite noisy outside.

Very friendly staff, a bit better then other accommodations around.

Stayed in February 2023

We weren't notified about the electricity outage for 4 hours and it was a problem for us because we were working remotely. However the staff were trying to solve our problem. The flat was a bit small and kitchen wasn't clean. And it is quite noisy outside.

Very friendly staff, a bit better then other accommodations around.

Stayed in January 2023