Cengiz Topel Cad. No 39 Etiler, Besiktas, 34337 Istanbul, Turkey
#771 of 2,492 hotels in Istanbul
Guests' ChoiceBased on 444 hotel reviews
8.5Cleanliness
8.8
Comfort
8.8
Location
8.5
Facilities
8.7
Staff
9.0
Value for money
8.1
Free WiFi
8.5
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End of dialog contentReviewed: 28 June 2021
H
KuwaitThe picture made it seem like the “included breakfast” was actually in the room, not in the restaurant.
The balcony in the suite is fantastic.
Stayed in June 2021
Reviewed: 27 June 2021
Maia
GeorgiaSometimes waited for taxi for long time
Location, it is the luxury residential area.
Stayed in June 2021
Reviewed: 26 June 2021
Alina
BahrainRoom is spacious and very well appointed
Stayed in June 2021
Reviewed: 6 June 2021
Volha
United KingdomFelt like home - many thanks. To the lovely staff in particular.
Stayed in June 2021
Reviewed: 13 February 2024
Kerem
United StatesAwful lighting , dark, uncomfortable, poorly decorated.
Nothing
Stayed in January 2024
Reviewed: 16 January 2024
İpek
TurkeyBed was extremely uncomfortable, couldn't sleep all trip. I wouldn't book again regardless of whatever else they offer; being able to sleep is the key thing in a hotel.
Stayed in January 2024
Reviewed: 21 November 2023
Smurak
RomaniaI stayed many times in this hotel. First time in this room type, didn't like it at all. Air conditioning system was too noisy, I had to stop it. But, no windows to open. Breakfast quality was lower than my previous stays.
Location, staff
Stayed in October 2023
Reviewed: 5 September 2023
Sufian
United StatesThe staff were dishonest about an upgrade . When I went back for a correction. The manger was rude and try to cover his coworker track vs , solving the issue
Stayed in September 2023
Reviewed: 1 September 2023
Ali
United Arab EmiratesCarpets are olds and full of dust
Location was very effective and staff was very helpful
Stayed in August 2023
Reviewed: 28 August 2023
Shayda
United Arab EmiratesRooms weren’t cleaned at all. Location wasn’t good too and only works if you have your own car to drive around.
Stayed in July 2023
Reviewed: 31 May 2023
Donka
United KingdomLack of advance communication and misinformation. Made the reservation via booking.com, where rate apparently has been incorrect. Contacted hotel directly to ask if the rate is as per booking but they did not confirmed or denied. I got reminder about my stay, received confirmation from hotel staff e.t.c. Upon my arrival at the hotel, I have been informed that my booking has been cancelled due to incorrect rate in www.booking.com. I have never received any message or email about that, hotel was fully booked, unable to contact customer service of Booking and unable to check for another hotel, UK Booking site is not supported in Turkey! I had no choice but to accept the proposed room at much higher rate than per booking.
Room and bathroom was ok, bed comfortable
Stayed in May 2023
Reviewed: 28 April 2023
Konstantin
BulgariaI've booked this hotel for my wife's birthday celebration. They not just canceled my booking without any excuses or explanation, but they did it a couple of hours before our arrival when we were in Turkey (where booking.com doesn't work). So it was a really unpleasant and stressful experience. Absolutely do not recommend this hotel!
Stayed in April 2023
Reviewed: 13 February 2023
Paul
United KingdomNoise outside room, slamming doors
Very average breakfast
Stayed in February 2023
Reviewed: 19 December 2022
Selcuk
Singaporenoisy customers.
Stayed in December 2022
Reviewed: 12 December 2022
Dana
Swedenthe housekeeping staff entered the room on Saturday early morning asking about cleaning!!! not acceptable for 5 start hotel!
nice room, very tasty breakfast and dinner a la cart
Stayed in December 2022
Reviewed: 29 August 2022
Khalid
Saudi Arabiaالغرف ضيقة
فندق عادي
Stayed in August 2022
Reviewed: 19 August 2022
Svetlana
Russiathe staff
the location
Stayed in August 2022
Reviewed: 16 August 2022
Ferzad
TurkeyStaff not Customer centric,
Stayed in August 2022
Reviewed: 14 August 2022
Rasha
Jordanold
Stayed in August 2022
Reviewed: 24 May 2022
Saad
QatarOld furnitures
Location
Stayed in May 2022
Reviewed: 18 May 2022
Amina
Azerbaijanbreakfast is very poor for 5 star hotel
Stayed in May 2022
Reviewed: 24 February 2022
Ben
United Kingdomreception,not clean room,bathroom,toilet,carpet
location
Stayed in February 2022
Reviewed: 28 December 2021
Sidney
United KingdomSomeone had thrown up at the room, right next to the bed and the room had a horrible smell. The staff did offer to switch rooms however I did not have any time as I had to leave for a meeting urgently and wasn’t offered any other compensation than to upgrade me on my ‘next stay’- won’t happen for sure.. A very nauseous experience.
Convenient location
Stayed in December 2021
Reviewed: 21 December 2021
Mehek
PakistanThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 20 October 2021
Shlomi
IsraelThey do not clean the room if you do not ask them, the smell of meat grill inside the room comes out of the air conditioner vents coming from the restaurant, and the hotel offers to spray a pleasant smell 🙁
Great location
Stayed in October 2021
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