415 Riverwind Drive, Pearl, MS 39208, United States
#2 of 14 hotels in Pearl
Guests' ChoiceBased on 213 hotel reviews
8.8Cleanliness
9.2
Comfort
9.0
Location
9.3
Facilities
9.0
Staff
9.1
Value for money
8.7
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 May 2024
April
United StatesN/a! All was well
The room was clear and spacious. Love it! The staff was okay as well.the lights are always an area of opportunity.
Stayed in May 2024
Reviewed: 24 May 2024
Brandi
United StatesNa
Comfy bed
Stayed in May 2024
Reviewed: 24 May 2024
Lisa
United StatesWe love staying here. We always know it will be clean And comfortable !! The staff is are very nice and helpful. We enjoy staying there and eating at the Bistro!!
Stayed in May 2024
Reviewed: 28 April 2024
Kendrick
United StatesN/A
It is in a great location near everything & the property was very nice & pleasant
Stayed in April 2024
Reviewed: 13 April 2024
Jennifer
United StatesThey didn’t have our room ready even an hour after check in and then the front desk lady was rude to my niece when she dropped her drink.
Comfy Beds
Stayed in April 2024
Reviewed: 6 April 2024
Craig
United StatesThe shower was EXTREMELY SLIPPERY! The combination of soft water and cleaning products used made it an ice rink! As an older gentleman who has traveled a lot, I felt his was dangerous. I did use the provided small shower mat and also put the extra towel down, it helped. Be cautious!
Great location and very clean and updated.
Stayed in April 2024
Reviewed: 4 April 2024
Alexandria
United StatesN/A
Everything!
Stayed in April 2024
Reviewed: 28 March 2024
Lisa
United StatesNothing
Everything!
Stayed in March 2024
Reviewed: 23 March 2024
Marlo
United StatesI loved everything. There wasn’t nothing not to like.
Very clean and location was great!
Stayed in March 2024
Reviewed: 7 March 2024
Courtney
United StatesThe charger ports need to be updated to the smaller chargers. The outlets were kind of loose.
Everything.
Stayed in March 2024
Reviewed: 19 February 2024
Gangloff
United StatesBed was to hard
Ok
Stayed in February 2024
Reviewed: 27 January 2024
Violette
United StatesI did not appreciate "incidental" charges on my credit card when there were NO INCIDENTAL CHARGES.
Left early at 5am. No breakfast.
Stayed in December 2023
Reviewed: 8 January 2024
Domiciana
United StatesWe were placed on a floor that was under construction- we could hear hammer and drill in next room… Workers roamed the halls and made us - 2 women - feel unsafe… while the room itself was clean (we were probably the first guests to use the room after current remodeling), the hallway looked like a dump with construction works’ drinks and take out trash, cardboard boxes and refuse everywhere. We complained about noise, staff said it’d stop soon (it was almost 7pm). I felt like we were owed a discount to be housed in the middle of a construction zone!
New furniture is comfortable and trendy. Roomy place.
Stayed in January 2024
Reviewed: 2 January 2024
Lisa
United StatesOur tv in the room was broke.
We have always enjoyed the Bistro. It is nice after traveling to not have to leave g the facility to eat! The staff are always wonderful. Emily was extremely nice and even offered us another room!!
Stayed in January 2024
Reviewed: 2 November 2023
Latosha
United StatesClean room and friendly staff
Stayed in October 2023
Reviewed: 23 October 2023
Alyssa
United StatesEverything was great
Stayed in September 2023
Reviewed: 30 September 2023
Tiffany
United StatesThe air set on 70! Lol
Everything!!!!!
Stayed in September 2023
Reviewed: 26 August 2023
Lee
United StatesThe price and the holds that were put onto my card for a week. I'm use to paying after a checkout but not a 1 night stay hold on my card and then also the total amount charged once I checked out.
I liked the location and the staff was very pleasant.
Stayed in August 2023
Reviewed: 20 August 2023
Marquitta
United StatesIt was clean and it nobody pressed me to leave out my room at 11am like at some other places I have stayed when bringing my daughter to school.
The Location to Jackson State and to the Outlet
Stayed in August 2023
Reviewed: 9 August 2023
Lakeidra
United StatesI stayed 5 nights so you would think they would have cleaned the room or freshened up the towels but they didn’t. I had to request towels and ask house cleaning to service my room when I passed them in the hallway.
Great location, the staff was friendly and helpful, and the facility was clean.
Stayed in August 2023
Reviewed: 6 August 2023
Lisa
United StatesNo towels at pool
The restaurant/bar inside the lobby, the clean comfortable bed and room. The staff is always friendly!!
Stayed in August 2023
Reviewed: 23 July 2023
Sandy
United StatesThere was no conditioner in the bathroom
Location was great
Stayed in July 2023
Reviewed: 11 July 2023
James
United StatesVery clean. Staff helpful and nice. Decor in room pretty
Stayed in July 2023
Reviewed: 3 July 2023
Jacob
United StatesThe pillows were horrible. I know that some thing that y’all probably can’t fix but maybe add more since they just go flat and it really gives no support. I was using multiple and woke up with neck pain. I’m only 30 and don’t normally have neck pain.
The food was absolutely amazing, may be a little over priced. The staff was very friendly. I think the managers name was Carl and he was very friendly when we walked in the room was a great size and very clean. The shower was absolutely amazing. Overall great vibe.
Stayed in June 2023
Constanţa, Romania
Heidelberg, Germany
Hailey, USA
Tivoli, Italy
Quedlinburg, Germany
Palomino, Colombia
Hakuba, Japan
Alphen aan den Rijn, Netherlands
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content