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  5. Reviews of Hotel Ikon

Reviews of Hotel Ikon 2 stars

325 Sutter Street, Union Square, San Francisco, CA 94108, United States

#179 of 222 hotels in San Francisco

Guests' Choice

Review score

Based on 102 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.4

  • Location

    9.2

  • Facilities

    7.0

  • Staff

    8.6

  • Value for money

    7.3

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 23 March 2024

    7.0
    Clean older SF hotel, with friendly staff. Good location, and good value. Would stay again.
    • Business trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 4 nights

    Older hotel, awkward sink, view was literally a brick wall, thin door, banging pipes in the morning. No temp controls but for opening or closing the window.

    Good location, friendly staff, shared kitchen was unexpected nice addition. Clean. Bed and pillows were sufficiently comfortable. Slept well.

    Stayed in March 2024

  • Reviewed: 2 February 2024

    7.0
    good value for money
    • Business trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 5 nights

    location clean room friendly staff

    Stayed in February 2024

  • Reviewed: 18 December 2023

    7.0
    Good
    • Business trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 6 nights

    Close to city center.

    Stayed in December 2023

  • Reviewed: 2 November 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Nmu

    Convenient location and very clean

    Stayed in October 2023

  • Reviewed: 21 September 2023

    7.0
    Staff were nice and friendly, but hotel needs work to bring up overall looks
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Run down and needed decoration

    Location

    Stayed in September 2023

  • Reviewed: 19 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    I would put a better note if there weren’t cockroaches in our room the last night of our stay and in the morning before the check out.Fortunately,it was at the end of the trip… but we needed to check our bags to be sure there is none inside before taking the plane.

    Well situated,nice staff.

    Stayed in September 2023

  • Reviewed: 30 June 2023

    6.0
    Very good and comfortable!
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 5 nights

    They do not offer you a cleaning service unless you stay for more than 7 days.

    The location is great! Our room was a double one and it was good. The bed was super comfortable, one of the best I've ever slept in a hotel.

    Stayed in June 2023

  • Reviewed: 7 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    Good facility providing washing machine, simple breakfast making oven etc. shared mirror on the hallway. Big room and quiet. It is a bit cold at night as the sheet is not that thick.

    Stayed in April 2023

  • Reviewed: 23 May 2023

    8.0
    Good located
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights

    Expensive

    It was very good located, near Chinatown. It has a free coffee for all the guests.

    Stayed in May 2023

  • Reviewed: 2 May 2023

    7.0
    Good
    • Business trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 6 nights

    The constant scent of weed is hard to handle and it also reaches the last corner of the hotel. The surrounding streets are full of addicted homeless people who are constantly yelling day and night (ear plugs are available at the reception).

    It was close to the destination and the receptionists are friendly and supportive. The rooms were clean and all the tools were available as described on the booking site.

    Stayed in April 2023

  • Reviewed: 15 April 2023

    8.0
    Great value and best of this type of hotel
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to report

    Hotel Ikon surprised me - it was clean, great room, excellent central location - best value for this type of hotel I’ve experienced across many countries

    Stayed in April 2023

  • Reviewed: 27 March 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Light don't go fully off and keep simmering.

    Location

    Stayed in March 2023

  • Reviewed: 23 February 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    It was very easy to hear other people on the building and that made it seem unsafe but everyone I met was very nice regardless.

    The location and the service was great. Also the bed and space was good for the price.

    Stayed in February 2023

  • Reviewed: 13 November 2022

    7.0
    Good
    • Business trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 8 nights

    Could do with a safe in room.

    All good

    Stayed in November 2022

  • Reviewed: 31 October 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 9 nights
    • Submitted via mobile

    The windows are too thin, and street noise made it difficult to sleep. Windows need to be double or triple glazed. They also need to be cleaned from outside, and curtains need to be replaced to black out the night light. Gaps between curtains and walls are too wide. It would be a good idea to install a couple of hooks for towels and clothes in bathroom and bedroom.

    Many good points. Location, ease of access, size of room, quality of bed. Friendly staff, tidy hotel.

    Stayed in October 2022

  • Reviewed: 26 September 2022

    7.0
    Well located hotel, young nice staff for a short stay in that beautiful city
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 4 nights

    Negative side: Particularly annoying noises because of very thin walls and you can hear everything that is happening/said in the neighboring rooms (music at night, ...). Very small room: little space to put things down (especially if a large suitcase), sink in the room, separate bathroom... really very weird: for example, the towel rack in the bathroom while the sink is close to the bed... Few electrical outlets, none close to the bed. Bedding: pillows "encapsulated" by "plastic" pillowcases (??? I had never seen this before) despite cotton pillowcases / very uncomfortable feeling to sleep (noisy, sweaty...).

    Positive sides: well located in the city, close to the BART for airport access. Undergoing paint renovation in the lobby when I was there. Quite "rustic" lift, but already great and pleasant to have one! Clean common areas. Excellent wifi signal. Staff personnel very nice, at any time ready to help/provide advice if needed.

    Stayed in September 2022

  • Reviewed: 19 July 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Location was amazing

    Stayed in July 2022

  • Reviewed: 30 June 2022

    8.0
    Convenient and efficient one-night stay!
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    There wasn’t enough lights in the room and there was no safe in the room or any ice machines in the hotel.

    location was excellent ti Chinatown, Union Square, and SamTrans and Amtrak bus stops along Mission Street.

    Stayed in June 2022

  • Reviewed: 25 June 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Location was great, staff was very friendly

    Stayed in June 2022

  • Reviewed: 1 June 2022

    7.0
    it’s a memorable extended stay for me, overall I enjoyed SFO
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 10 nights
    • Submitted via mobile

    there were guests who smoke on the lobby and in their rooms, really can smell it everytime

    helpful staff (Ronaldo); assisted me well with my questions and needs

    Stayed in June 2022

  • Reviewed: 21 May 2022

    7.0
    Cheap and convenient for a couple of days
    • Business trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    the hotel is kind of old. It creaks a lot, which make it difficult to sleep. Also the curtains don’t work very well

    good location an convenient price

    Stayed in May 2022

  • Reviewed: 14 May 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Didn’t feel clean.

    Good value for money. Staff were friendly.

    Stayed in May 2022

  • Reviewed: 2 May 2022

    8.0
    It was an amazing experience
    • Leisure trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Lift

    None

    Stayed in April 2022

  • Reviewed: 27 April 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    The room was small and had a bit bed smell, so we left window open whole day. Also, Bed was so small and uncomfortable.

    Staff was fantastic! They were really kind! This is only thing I satisfied with this hotel :)

    Stayed in April 2022

Showing 1 – 25

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