Property felt more aged than we were expecting, but it didn't impact cleanliness or experience so it might be a moot point.

Great little spot! We got the "penthouse" which is really just a big room on the top floor, but our kids loved pushing the "PH" button in the elevator. Room was massive with it's own terrace. We are a family of 5 and it's hard to find affordable accomodations that fit us and this fit the bill! Room and building were clean, staff was friendly we have zero complaints! It does feel more aged in person than it does in the photos, and it definitely felt like a hole in the wall size wise, but we were very happy and would stay here again.

Stayed in October 2023

Perfect location

Stayed in November 2023

Amazing location. If you’re expecting a fancy hotel and big room, you’ll be disappointed, but it was perfect for what we were looking for. The room was small but had everything we needed and the bed was very comfortable. All of the workers were very nice.

Stayed in November 2023

Sometimes it took to long for the hot water to heat up all though it came

It was very clean in very good spot staff was excellent room was nice overall great experience

Stayed in October 2023

Size of room

Location

Stayed in October 2023

There was a widow in my room, but it faced a brick wall. A couple of the light bulbs weren't working, so without outside light, the room was a little l dark. The tiny lobby always seemed to be cluttered with deliveries.

The location was great. The room was clean and the bed was so comfortable. I did have an issue with the air conditioner, but it was quickly fixed. The size of the room was small, but enough for what I needed.

Stayed in October 2023

The only thing I would suggest is to fix the elevator security so that only people staying on the floor can access it but the front desk is monitored so nobody can access the elevator unless they check in at the front desk. The staff get to know you very quickly so they know who should and should not be there.

The location was fantastic! It was walking distance to all of the Broadway shows. We could go out to eat and stay out late because we weren't trying to catch a train back to the hotel. The staff are super helpful and friendly. It was perfect for what we needed; a central location, with quiet, clean rooms.

Stayed in October 2023

I wish they vacuumed the floor and wiped down the surfaces every day. The bed is a double (so very small for two people) and the mattress & pillows aren’t very supportive, so sleeping is a little rough. The bed is also practically on the floor, which was difficult for my very tall (6’3”) husband. The room is so unbelievably tiny. I think this place must’ve been a youth hostel before it was converted into a hotel, based on the layout. They can barely fit a double bed and a desk in the room. There isn’t a closet, just a short & tiny nook for hanging a few items. The safe takes up 1 of the only 3 drawers— and the 2 usable drawers are very shallow and narrow. The sink in the bathroom is so small you can barely fit both hands in at the same time. The AC is an ancient, window-style AC unit that is very loud and rattles aggressively and cannot be set to continuous usage. There is no fan in the bathroom, which makes it a little awkward if you’re staying with another person due to being practically on top of each other no matter where you are in the room. The TV is very old, so if you are a streamer bring your own HDMI cable to attach your phone or tablet. It smarts to pay over $300/night for less space than you find in a typical walk-in closet. The lobby is sketchy, the elevator is sketchy, and the attached bar has disappointing food quality (although the drinks were quite good).

Rooms are very clean— impressively clean. Fresh sheets and towels and bath mat every day. The bathrooms are very attractive and CLEAN, and the shower is glorious. A rain shower with good water pressure AND a handheld shower head. That was luxury. Provided two fresh water bottles every morning. Tiny (tiny) mini fridge behind a cabinet door. Has AC in every room. Staff is extremely kind and helpful. Location is incredible if you’re looking to stay in the heart of the theatre district. The attached bar serves a good (albeit EXPENSIVE) cocktail.

Stayed in October 2023

The room is small, but consistent with the rate paid. It was however extremely clean and comfortable and properly maintained. The location was fantastic and near or within walking distance to lots of activities ,restaurants, shops

Stayed in October 2023

Nothing in general

No breakfast served.

Stayed in October 2023

My room was very small, which is fine for one person, but 2 may be a bit crowded. The AC works but is LOUD!! The room was decent and clean, but I wish the hotel had a teeny more decor...like...for example....framed showcards on the walls. Like those nice signed ones where they raise money for Broadway cares/Equity fights AIDS. It's called Hotel Shocard, so why not? Everything about this hotel is small. The lobby is just a counter, the hallways and elevator are small, but I'm small so I was ok with it.

This was a small boutique hotel, like if you're walking by and you blink, you'll miss it. BUT you can't beat that location. It's in the middle of everything. And when it comes to the sleep quality, I slept very well considering there's a siren going off every 2 seconds in the area. I rarely heard other neighbors and the housekeeping respected my do not disturb sign. The TV had decent stations, and the internet signal was strong. The water in the shower comes out HOT!! And there's a mini fridge which kept my waters and leftover Junior's cheesecake nice and chilled.

Stayed in October 2023

Hot water took forever in the shower

Hotel was comfortable. Location was excellent. Rooms were small like most of the reviews say but had what you need as you're not spending much time in there anyway

Stayed in October 2023

The windows don’t open so during my whole stay I couldn’t get Gods fresh air, so even though there was Aircon, it was a stuffy week for me. The room was super small. I think I found it shocking because I’m from South Africa where space is usually generous.

The location was perfect and the staff were friendly. The renovated bathrooms were also very cute with the gold finishes, loved the aesthetics.

Stayed in October 2023

No fluids or kettle to have a drink

Central

Stayed in September 2023

Welcome

Good

Stayed in September 2023

The rooms are so tiny, literally a shoebox.

Location is convenient. Subway station with many lines is right across the street.

Stayed in July 2023

The showers took a little getting used to. To get them hot they had to run for a while and then controlling temperature past that point was a little tricky but not impossible.

Great location for tourists. Very easy to get to via the Subway. The place is quiet despite being in a very bustling part of the city. The rooms are tidy, clean and nicely decorated.

Stayed in September 2023

charged my card without my knowledge or permission when I was told I could pay when i got there. incurring transaction fees for foreign currency and splitting the cost of the hotel on a card I didn't want to use... staff were unhelpful over the phone when my initial booking was cancelled due to a card error (we tried to call on the day that we were notified but couldn't get through and the next day we were able to get through but the room was already cancelled and we were told there was nothing they could do) I was also told that the charge was only going to be o NE dollar so I was very surprised to find a charge of over 300 dollars for half the stay on my card when I made a new reservation.

comfy, Great location, cute but small rooms. good access to everything that you need in the city including a metro station with most lines just down the road. food places nearby, a cute bar and very reasonable rooms for the price and location.

Stayed in September 2023

Room and bathroom was very small

Stayed in August 2023

Noticed hairs from the previous guest on the shower walls

Close to down town

Stayed in August 2023

Provide a fridge and microwave in the room. Put more lights in the room since there is no direct sunlight coming into the room.

I liked the location of the hotel.

Stayed in August 2023

my only issue with my stay was the shower head in the bathroom it needs to be soaked off it has mold on it thats my only issue

everything was awsome about this hotel great staff great location the room was comfortable clean room

Stayed in August 2023

The location was great. Walking distance to most things we wanted to do.

Stayed in August 2023

Small Windows, small room

Norm small hotel, good place

Stayed in August 2023

No hot water two days in a row: 8/20 & 8/21/2023.

Stayed in August 2023