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  5. Reviews of Extend-A-Suites Albuquerque West

Reviews of Extend-A-Suites Albuquerque West 2 stars

5701 Iliff Road Northwest, Albuquerque, NM 87105, United States

Review score

Based on 378 hotel reviews

4.6

Score breakdown

  • Cleanliness

    5.4

  • Comfort

    5.7

  • Location

    5.6

  • Facilities

    5.2

  • Staff

    6.4

  • Value for money

    5.8

  • Free WiFi

    6.1

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Showing 76 – 100

  • Reviewed: 12 October 2023

    10
    Safe and comfortable and Denny's right there made my stay very pleasant.
    • Leisure trip
    • Solo traveller
    • Queen Suite
    • Stayed 4 nights

    The handrails for going up & down stairs. They were rusted and very unpleasant to hold onto. Also stairs were dark.

    I had the room I wanted on the 2nd floor. It was almost the last one on the corridor and thus made it more private, as not many occupants had to pass by my room. I had a great view to the mountains and the I-25 highway and Coors Rd which I enjoyed watching the traffic. The TV worked very well. Also the safety precautions were excellent. BUT, the handrails for going to second floor were unpleasant to hold onto as they are rusted. And the stairs were dark. Maybe a bit of light and maybe paint could make stairs more comfortable.

    Stayed in October 2023

  • Reviewed: 6 October 2023

    1.0
    Really bad
    • Business trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Need a invester that cares

    Stayed in October 2023

  • Reviewed: 19 September 2023

    8.0
    It's a nice place to relax, especially with my partner :D
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    I didn't liked how in out last two nights stay there before the TV wasn't working but we still enjoyed our stay there :)

    I liked how clean the rooms we're especially the beds, and also how the TV works properly rather than it glitching every two seconds or wasn't connected properly. But mostly I liked the staff, especially when they know the procedure and know how to treat there guest in a nice manner :D

    Stayed in August 2023

  • Reviewed: 27 August 2023

    2.0
    Very poor
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    No breakfast offered.

    Stayed in July 2023

  • Reviewed: 22 August 2023

    1.0
    Don't waste your money
    • Couple
    • Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    Everything. Stayed only the night of arrival only cuz we had driven 16 hours. Didn't go back until I had to check out. Bums everywhere. Plp coming in and out of rooms. Carpet and bedding dirty. Toilet was leaking before hand. Just disgusting.

    Absolutely nothing. I want a full refund for a dirty room and a full size bed when I paid for a queen.

    Stayed in August 2023

  • Reviewed: 17 August 2023

    1.0
    I wouldn't recommend this place to my worst enemy
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    THE STAFF MAINLY

    I don't think there was 1 thing that I liked

    Stayed in July 2023

  • Reviewed: 15 August 2023

    10
    It’s always safe and comfortable every time we book a night.
    • Couple
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    I love the Friendly Customer Service and I appreciate the Employee’s for always providing good service and doing such an amazing teamwork! I highly recommend this place to everyone! Rooms are always very clean! ❤️

    Stayed in August 2023

  • Reviewed: 14 August 2023

    10
    I highly recommend guest to stay here.❤️
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing was wrong and I love area.❤️

    Has everything that felt like home. ❤️

    Stayed in July 2023

  • Reviewed: 13 August 2023

    8.0
    Adequate for what I needed and the staff were very friendly.
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The area of town wasn’t the best. And there were fireworks going off most of the night. I’m fairly certain they weren’t gunshots, but it was annoying either way.

    It was the cheapest hotel near the U-Haul facility.

    Stayed in August 2023

  • Reviewed: 10 August 2023

    1.0
    Never again. Horrible
    • Leisure trip
    • Solo traveller
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Everything from the staff to the facility

    Your illegal alien staff don't like black people. They made fun of my injured leg, color and lazy. Wtf

    Stayed in July 2023

  • Reviewed: 9 August 2023

    1.0
    Very poor
    • Business trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Floor was sticking. The area outside smell like pee. Had a prostitute know on our room door. The motel wasnt safe.

    Stayed in August 2023

  • Reviewed: 18 July 2023

    1.0
    I didn’t know booking had this kind of “hotels”
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was a lot of homeless people around the hotel, and drogadicts

    It was near to many stores and fast food restaurants

    Stayed in July 2023

  • Reviewed: 2 July 2023

    1.0
    Canceled the reservation. Called Booking .com. They tried to reach them with no answer.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    Never came to window to give me my room

    Lobby was locked up at 4PM. No one came to the window. Waited 30 minutes!

    Stayed in June 2023

  • Reviewed: 21 June 2023

    1.0
    Very poor
    • Family with young children
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    See paragraph above this one.

    The day shift front desk supervisor needs a REVIEW !!!!. SEND A MYSTERY SHOPPER!!! and you'll see... for yourself.

    Stayed in June 2023

  • Reviewed: 6 June 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Worse place I stayed, never again...dirty bathtub, dirty toilet bowl, no tissue, no kleenex, no coffee, refrigerator not working. Dirty sheets, dirty floor,

    Stayed in May 2023

  • Reviewed: 27 May 2023

    1.0
    Was in the room for 10 minutes before having to leave.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    There was nothing to like besides the staff were very nice

    Do not stay here. The rooms are unsanitary, smell horrible and the curtains were not even hung on the windows. Completely unlivable conditions and very very unsafe

    Stayed in May 2023

  • Reviewed: 26 May 2023

    1.0
    We did not stay & they did not offer a refund..
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    It had a bad odor, & there were bugs crawling on the sink & on the walls..we left as soon as we saw the condition of the room.

    Nothing..

    Stayed in May 2023

  • Reviewed: 25 May 2023

    2.0
    I forgot my PIMP hat with the feather in it!
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    The Drugs, Pimps, and rooms are under construction. Safety was the key factor that Priceline did not know what should be on their platform. I would not recommend using Priceline in the future. That goes for people like me or my family friends or any normal person. Good luck I know you serve someone out there.

    The best part I had seen was. The drug deals or users had easy access to each other. By the third room, the door was able to be locked.

    Stayed in May 2023

  • Reviewed: 17 May 2023

    1.0
    Will never stay at a motel that isn't refundable. That was first red flag!
    • Business trip
    • Solo traveller
    • Queen Suite
    • Stayed 4 nights
    • Submitted via mobile

    Rooms were dirty, if you want another towel, yiu need to take dirty towel to office for exchange. Lobby is unclean. Switched rooms three times. First room, due to wet carpet, & broken curtain link. Second room, had roaches & safety latch on door broken. Third room was better. Tenants, would yell at all hours of night. I actually feared for my safety. Prayed my car would not be vandalized. Thankfully it wasn't.

    No breakfast at motel, but there is a Denny's within walking distance. Less than a quarter mile to freeway exit.

    Stayed in May 2023

  • Reviewed: 8 May 2023

    1.0
    dirty run down
    • Business trip
    • Couple
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    dirty really loud un safe

    nothing

    Stayed in May 2023

  • Reviewed: 4 May 2023

    1.0
    Horrid-but you get what you pay for and cheap hotels are gross
    • Business trip
    • Solo traveller
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Bed was filthy and i don’t think sheets had been changed - internet did not work

    Stayed in April 2023

  • Reviewed: 3 May 2023

    3.0
    Poor
    • Business trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    It needs a better upkeep the hole place

    Stayed in May 2023

  • Reviewed: 27 April 2023

    7.0
    successful stay and affordable
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights

    We could not upgrade for one more night on the same price. Then we had to go to another Motel. this point should be flexible.

    simple and comfortable

    Stayed in April 2023

  • Reviewed: 23 April 2023

    1.0
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 22 April 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The staff is always very nice and always helpful

    Stayed in March 2023

Showing 76 – 100

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