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  5. Reviews of Alexis Inn and Suites Hotel

Reviews of Alexis Inn and Suites Hotel 3 stars

600 Ermac Drive, Nashville, TN 37214, United States

#221 of 357 hotels in Nashville

Guests' Choice

Review score

Based on 5150 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.2

  • Facilities

    7.8

  • Staff

    8.1

  • Value for money

    8.0

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 26 April 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Peaceful

    Quiet

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    We would stay there agsin
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    We asked about a car service & we’re given a phone to call a cab. Later we discovered that the hotel had a shuttle that continuously between the hotel & downtown - wish they would have told us about that option.

    We liked the location. Was clean & quiet. We did have a problem with the tv remote, but the person at the front desk was great. She was able to troubleshoot & fix the problem within a few minutes.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    7.0
    Would stay again however there were some concerns
    • Leisure trip
    • People with friends
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Air conditioner was loud, didn’t work properly Room had a funky smell and bathroom was not very clean No wash cloths available after 1st night

    Good price Breakfast

    Stayed in March 2024

  • Reviewed: 24 April 2024

    8.0
    We enjoyed our stay. Worth the money.
    • Leisure trip
    • People with friends
    • Standard Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    Had few roaches in our room when we got there. The shelf top of coat rack had not been wiped clean for a long time.

    Location was good. Courtesy shuttle bus to downtown (20$ whole day) was great. Staff was nice and helpful. Breakfast was okay.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    7.0
    Will stay again
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The AC unit was old and struggled to get the room cool initially.

    Nice, clean room. Nice room for a good value. Continental breakfast was standard.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are beginning to show their age decor wisebut nothing a fresh coat of paint wouldn’t fix cleanliness was a good standard

    Wide choice of food and well stocked Friendly staff and good cleanliness

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Great hotel located within minutes of most major attractions
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 3 nights

    We had two issues 1. someone had turn the refrigerator/freezer to its highest setting and it had iced up the inside. When we turn the setting down the ice melted and floor got wet around the refrigerator. 2. after our first night housekeeping took our towels and did not replace them. But a trip to the front desk got us more towels. Breakfast was good, but my wife said the coffee was not.

    The king suite we stay in was very nice. It was the floor plan that we come to expect and like ("living room/office...separated from the bedroom by bathroom) which allows someone to sleep while the person watches TV or works. My wife (who has worked in housekeeping) appreciated that fact that our mattresses had mattress covers. The room was cleaner than a lot of the rooms we have stayed in.

    Stayed in March 2024

  • Reviewed: 21 April 2024

    8.0
    Very satisfactory stay!!!!!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    100% recommended, great location,very clean, 10 minutes from de airport, very good breakfast, all the staff were very friendly, calm & quiet and the room was comfortable

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Our TV didn't work for the entire duration of stay, it turns out that the remote we had was the wrong one and then the spare remote we were given didn't work.

    The location was ideal, only 5mins from the airport and 12-15mins from Downtown Nashville. Staff were very friendly, and the beds were really comfortable and what you need after a big day out exploring.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    How close it is to the interstate.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    We loved our stay in the hotel. Everything was just right about it. I recommend.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    Excellent breakfast options

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Great location but need blackout curtains to get a good sleep night
    • Leisure trip
    • People with friends
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was very good and location was near downtown.

    The room was nice but we had a room that didn’t have a blackout curtain and all of the white lights from the street were feeling as if we left the lights on. We wake up very tired because the lights affected our sleep.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Was convenient to whom we were visiting
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights

    I didn't notice but my husband noticed under the bathroom sink something wasn't swept. To me no big deal

    Liked the suite. Didn't expect that.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was good. Location also good. We liked the shuttle service from the hotel to downtown. It made our outing less stressful.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 3 nights

    Friendly staff, good breakfast, clean rooms. Good location.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Great place to stay in Nashville with clean comfortable beds, delicious breakfast, and great prices.
    • Solo traveller
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    There were two short power outages during my stay, not sure what that was about. I hope they get that fixed.

    The beds were amazingly comfortable, the room was clean, and the price was very reasonable. Not to mention, the breakfast was fantastic! There were a number of hot ready to eat items such as scrambled eggs, turkey sausage, pork sausage, biscuits and gravy as well as a waffle maker. They also had the usual coffee, juice, pastries, bagels, toast, yogurt and cereal.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    The staff is amazing

    Stayed in April 2024

  • Reviewed: 13 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean

    Stayed in April 2024

  • Reviewed: 13 April 2024

    7.0
    Nice and comfortable hotel but would not stay there again
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The property itself was really nice. The sad thing was a party of inconsiderate people who were yelling and screaming for an hour in the early evening and then at 1 o’clock in the morning. The manager was called by other people in other rooms. marijuana was strong smelling and women were waking around with cans of alcohol. We were on that same floor. The manager did her best to control them , but it didn’t really work. Had it not been for the time of day we would have left and moved to another hotel.

    This property was in a perfect location for a visit to Vanderbilt hospital. It was a very nicely situated hotel. The rooms were really nice with a king size bed and a huge TV. The bathrooms are very, very tiny and would not fit larger person.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Cleaning staff could be moretl thorough.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Found used soap and shampoo in the shower. Other than that the room was clean. Could use another garbage can in the room.

    Location and price worked for our budget.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    I don't know if it was because of remodeling, but my AC constantly spit out tiny white bits that went onto the floor, desk and chair. The housekeeper kindly vacuumed and tidied up. She was obviously familiar with the issue, but I really don't know what the stuff was.

    The staff were very pleasant and helpful. The breakfast was nice. There was a wonderful orange infusion served in the lobby near the popcorn machine.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was ok

    Did not have brakfast

    Stayed in April 2024

  • Reviewed: 12 April 2024

    7.0
    Not bad but not sure I’d stay again.
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The air conditioning system. It wouldn’t stay on. The rooms need better ventilation. All the chrome fixtures were rusted from moisture.

    This hotel was comfortable and very clean, they were still doing a little construction, but that was not a problem. Breakfast was great.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    7.0
    Overall okay, staff and breakfast excellent.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    There was a musty smell in room and hallways. Room was not as clean as it could have been, bathroom floor was sticky.

    Location, staff and breakfast was excellent

    Stayed in April 2024

Showing 1 – 25

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