830 Royal Drive, Jackson, MI 49202, United States
#11 of 12 hotels in Jackson
Guests' ChoiceBased on 342 hotel reviews
3.8Cleanliness
4.7
Comfort
4.9
Location
6.0
Facilities
4.6
Staff
5.8
Value for money
4.9
Free WiFi
6.2
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End of dialog contentReviewed: 12 January 2024
Donnell
United StatesMold on shower curtain
How quiet it was
Stayed in January 2024
Reviewed: 30 December 2023
Anna
USAThe lady at deal the rooms were dirty as ever still pubic hair in the tub the housekeepers weren't dressed decent foul mouthed rude smoking and playing awful music loud as can be
Not a thing and the lady at the desk think they called her Kellie supposed to be manager was the most awful lady ever
Stayed in November 2023
Reviewed: 15 November 2023
Gale
United StatesCleaning
No breakfast roaches in room 210
Stayed in October 2023
Reviewed: 22 September 2023
Amy
United StatesTo many drug addicts hangout there.
All the staff were professional but friendly too. Very happy. It was clean and the price is very reasonable.
Stayed in August 2023
Reviewed: 18 September 2023
Kent
United StatesDirty room poorly kept significance in the bathtub, cigarette ashes in thing
At least I had a room available
Stayed in September 2023
Reviewed: 15 August 2023
William
United StatesThe room was not clean, the tolite rocked back & forth, holes in the walls.
Jackson is a nice town, good places to eat. Great location for the event we attended.
Stayed in August 2023
Reviewed: 14 August 2023
Don
United StatesReceived no room service the entire stay. Had to walk to office for fresh towels. Key cards expired every 2 days requiring us to go to the office late at night to get replacements. Staff not friendly, acted like it was a bother to assist us. Poor experience.
Stayed in August 2023
Reviewed: 7 August 2023
Robert
United StatesIt needs remodeled like bad
The people that stay thare
Stayed in August 2023
Reviewed: 3 August 2023
Tim
United StatesWhen I left
Stayed in July 2023
Reviewed: 1 August 2023
Kuiper
United StatesPrice n rooms r run down not worth the pay for a hundred dollars
Staff
Stayed in July 2023
Reviewed: 28 July 2023
Miller
United StatesThe laundry room needs upgrading and disinfected! Also the kitchenette we had was dirty and disgusting! Microwave had an old liquid inside, a wad of hair in the bathtub, ac vents corroded with black dust crap, mini fridge was not cleaned and the floors were filthy (literally FILTHY).
Overall the staff is good. However it would take several attempts to get fresh towels.
Stayed in July 2023
Reviewed: 26 July 2023
Sandra
United StatesIt was dirty the bed wasn’t on the frame right & it seemed like the bed was broken
The location.
Stayed in July 2023
Reviewed: 7 July 2023
Fowler
United StatesIt isn't clean
It is under 80 dollars
Stayed in May 2023
Reviewed: 28 April 2023
Williams
USAThe facts we did not have enough pillows and we had to pay and extra cost for sum stuff we order on line with a room cost was way different from wut we purchased
The bed it was nice not enough pillows
Stayed in February 2023
Reviewed: 5 March 2023
Leah
United StatesThere was an inch gap in the door we had to stuff with towels to keep out the cold. There was visible dirt on the floor in the bathroom and on the door. The baseboard vinyl was all peeled off and just left there, the clothes rack was falling off the wall.
Beds were comfortable
Stayed in March 2023
Reviewed: 11 November 2022
Carl
United Statesroom not ready after check in time. room smelled. very noisy. old and not kept up property
not much. it was close to the highway. that’s it.
Stayed in October 2022
Reviewed: 6 November 2022
Brian
United StatesSeemed more like renting a room at an apartment complex
Stayed in November 2022
Reviewed: 3 October 2022
Rupert
United StatesEverything
Really nothing
Stayed in September 2022
Reviewed: 15 September 2022
Rebecca
United StatesThere was no TV service all weekend and cockroaches infested our room. When we brought that to the attention of the manager on duty we were told nothing can be done but a $20 discount on our next stay . I personally think that is completely unacceptable.
The only thing I can honestly say I like about this hotel is the housekeeping staff. Miss Kia, G, Rick, and Cletus were all very kind to us during our stay.
Stayed in September 2022
Reviewed: 11 August 2022
Jennifer
United StatesThe shower curtain looked a little broken
Stayed in August 2022
Reviewed: 6 August 2022
Rebecca
United Stateseverything. the floors were uncarpeted and literally thick with mud. cat urine emanated from the bathroom area and the smoke smell was imbedded. the bed was mostly a box spring with a sheet. homeless residents were provided vouchers to use the motel as homes and the evidence was outside my door every morning. empty KY lubricant, food wrappers, tinted windows on big vehicles parked, running. so much more I can’t describe. housekeeping was given no mops but used swiffer type with rags. even they were upset to use windex on floors. manager busy with residents fighting her staff.
location staff
Stayed in July 2022
Reviewed: 26 July 2022
Susan
United StatesIt was not clean and we had a homeless man lying outside of our door and had to call Security to have him removed
Location
Stayed in July 2022
Reviewed: 18 June 2022
Tracy
United StatesJust a little bit of everything. Was charged twice and when called was told to call back on Monday after 10. I called at 11:00 in the morning after I looked at my bank account.
These rooms were dirty, bugs on the walls, mattress was old and made lots of noise when you moved. Very very noisy. People out revving their cars and playing loud music at 3:00 in the morning.
Stayed in June 2022
Reviewed: 3 June 2022
Jeffery
United StatesThat the general manager and head of housekeeping are very very rude
Stayed in June 2022
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