4500 West New Haven Avenue, Melbourne, FL 32904, United States
#42 of 52 hotels in Melbourne
Guests' ChoiceBased on 518 hotel reviews
6.7Cleanliness
7.2
Comfort
7.3
Location
7.8
Facilities
6.9
Staff
7.7
Value for money
7.3
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 April 2024
Ortega
United StatesThe welcoming from the lady at the front desk.
Still being able to acquire a king bed.
Stayed in April 2024
Reviewed: 18 April 2024
Guilherme
Brazilnothing that I can really remember.
Room was great. Good parking lot. reasonable breakfest. great location.
Stayed in April 2024
Reviewed: 22 March 2024
Brittany
United StatesCommunicating with the staff(cleaning/housekeeping) was highly difficult because of language barriers. The pool was not clean and there were loud drunk men at the pool multiple times making it difficult to use the pool.
That is was on the cheaper side for the length of the stay.
Stayed in March 2024
Reviewed: 29 February 2024
David
United KingdomI had to rebook and stay at this property due to the original one telling me I could not be accommodated after all. I'd had a long day and was travelling, this property definitely improved my mood by their quick acceptance of our booking, reasonable price, friendly customer service, room comfort and convenient location.
Stayed in February 2024
Reviewed: 29 January 2024
Karen
United StatesBreakfast was good, but I wish it was real orange juice served.
The lobby was very clean. I didn’t ask for a quiet room.
Stayed in January 2024
Reviewed: 22 January 2024
Barry
United StatesBreakfast was good, area was clean, organized.
Stayed in January 2024
Reviewed: 20 January 2024
Carole
United StatesHad to settle for double beds instead of king bed. Room with king not ready for 3:00p.m. checking. Hair dryer did not work. Had to wait for service to checkout in morning. Customer service not the best.
Room clean and comfortable. Rate reasonable. Happy they are pet friendly.
Stayed in January 2024
Reviewed: 17 January 2024
Tera
United StatesThe Tv in my room didn't work when I stayed
Stayed in January 2024
Reviewed: 24 December 2023
Ketan
CanadaContinental breakfast - can include Bread You got toaster and Bagel - why not Bread ?
Value for money
Stayed in December 2023
Reviewed: 1 December 2023
Edmond
United StatesCharged me $100. More, said its deposit but never got it back.
Fair for the money.
Stayed in November 2023
Reviewed: 25 October 2023
Iyanza
United StatesAt first I had trouble finding the main office upon arrival.
It was clean exactly as described online. I also felt safe.
Stayed in September 2023
Reviewed: 30 August 2023
Kenneth
United StatesThought the room-size could be bigger, the floor cleaner, air condition loud. too many people loitering in parking lot all hours of night ,that were sketchy. Couldn't use pool from a previous storm.
Breakfast was good and locatoon to where i was going . Adequate parking. Nice and helpful staff at front desk. Convienient to najor highways and toads as well as places to eat and fill up gad tank.
Stayed in August 2023
Reviewed: 28 August 2023
Jennifer
United StatesNA
Convenient to the interstate, shopping , restaurants and gas stations
Stayed in August 2023
Reviewed: 17 August 2023
Mary
United StatesVery soft bed, unfortunately it made for a very sore back the next morning
Everything but the bed
Stayed in August 2023
Reviewed: 10 August 2023
Nikita
United StatesNice room. Good location.
Stayed in July 2023
Reviewed: 28 June 2023
Angela
United StatesBreakfast was good. There was not enough space.
Stayed in May 2023
Reviewed: 17 June 2023
Richard
United StatesThe late check-in times. The area looked run down, probably why the price was better than others.
Price was good.
Stayed in May 2023
Reviewed: 7 June 2023
Ngoc
United Statesnone
good location, friendly
Stayed in June 2023
Reviewed: 25 March 2023
Ann
United Statesentrance
convenient
Stayed in March 2023
Reviewed: 21 March 2023
Grace
United Statesthe doors lock sistem didn’t work well and you need to improve the breakfast
the rates
Stayed in March 2023
Reviewed: 19 March 2023
Bernbaum
United Statesdingy looking location
clean room
Stayed in March 2023
Reviewed: 1 March 2023
Frances
United StatesIt was smoke infested. the steps is very disgusting. included the corridor, could be a little more uplifting a driveway look better. I have to asked if I can used the pool at 10 A.M it was locked. I guest that was not part of the deal!
The hotel is at one of the best location. It was very private around the back, kind of a hideout. There was hot drink available each morning, that was very good. the front desk are was clean and smell good.
Stayed in February 2023
Reviewed: 28 February 2023
Sondra
United StatesPrice
Cleanliness
Stayed in January 2023
Reviewed: 28 February 2023
Christos
United Statesextremely noisy from other people in other room in early morning hours
Stayed in February 2023
Bad-Nieuweschans, Netherlands
Grado del Pico, Spain
Brigels, Switzerland
Pamplona, Spain
Douliu, Taiwan
Vasciano Nuovo, Italy
Deloraine, Australia
Kampot, Cambodia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content