We ended up buying our own mop and broom and house shoes because our feet turned black from the floor. It definitely dropped temp at night, so I had to make sure the heat was at least 4+° higher than what I was aiming for, or we woke up freezing. The remote didn't work very well at all. The front desk helped us make it work better than before but was a hassle 100% (with a 5 year old and little to no tv..... I'm sure you can imagine) The balcony area has rusted nails all over it. Made me happy the sliding door didn't open.

I really enjoyed the comfort of it all. The kitchen size was small but cozy just enough. I loved the futon and bed, as well as the amazing lighting. It was very home feeling. I loved cooking my own meals even 6 hours from home. It was a beautiful place to stay.

Stayed in March 2024

The microwave kept shortening out on me every time I used it. Roaches crawling in my room only one light working in the kitchen

Location is good they didn't offer breakfast to me

Stayed in March 2024

The property was very outdated and dirty. Went to Walmart and bought cleaning supplies to clean the whole penthouse. The dish’s was left in the dishwasher and not placed in the cabinet where they belonged. The kitchen floor has week spots. The upstairs tv didn’t work properly. Some of the staff was not very accommodating. There was only 3 pillows and 2 blankets in the room that had 5 beds. Wouldn’t recommend this property to anyone.

Pool

Stayed in September 2023

The pool was closed, hot tub not operating, it was much more run down than the pictures, our room smelled funky, the outlet in front of the mirror didn’t work, no bedding for the sleeper sofa and we didn’t get much sleep with the cops being down a few rooms arresting someone in the middle of the night!

The full kitchen in the room was nice.

Stayed in July 2023

Bugs on floor got bites on us by something. Overall not clean but cleaned later upon request. Loud music other residents smoking dope in courtyard. Pool & hot tub not working.

Location

Stayed in June 2023

Out dated decor and furnishings with some TLC needed with paint and minor repairs. Very minor issue of no toilet paper or sheets/blankets for sleeper sofa.

Neat layout and good location for our specific reason for being in Springfield.

Stayed in May 2023

No power after we checked in. When I asked staff about getting extra pillows for the bed because the pillows on the bed were small and flat I was told there were no pillows to be had. People that were in room above us ran around and stomped all night til 3AM in the morning they were very noisy.

The shower had nice pressure

Stayed in April 2023

Heater was working to loud, we can't sleep relaxing, so will be nice if it will be more quiet.

We not eat breakfast, because live early. Can't tell any comments, sorry. Staff up front was nice.

Stayed in March 2023

The breakfast could’ve been better, we didn’t care for the on the go bag breakfast. The furniture needed dusting and had several cob webs. Bathroom floor could’ve been cleaner, especially in the corners, also the handle on the tub/shower was broken.

.We liked the living area and full kitchen and the closet spaces.

Stayed in March 2023

Bathroom was not very clean. Tub stained and not cleaned behind the door.

Stayed in March 2023

the room was not clean, floors hadnt been mopped in forever, there were ashes on the floor by the fire place, only 1 remote for 2 tvs, just not well taken care of at all.

how the room was close to everything we wanted to do.

Stayed in March 2023

Room was gross. I chose this place instead of our usual Marriott properties because they had a penthouse room perfect for our group. It’s definitely in need of upgrades, but I don’t have a problem with that. what I DID have a problem with was lack of cleanliness! The bedside table was disgusting. The lamp stuck to the table. it had sticky spills and chunky gunk stuck on it. the phone did not work. I tried to plug it in to call the front desk, but the connectors are broken. I was attempting to call them to ask for pillowcases since none of the pillows on any bed had them. Found a disgusting wash cloth laying on the ledge by the sink. The bef was poorly made. I decided to just lay on top. A piece of trim that was clearly broken off and obviously just set in place fell down and left a foot with a splinter. Also only found one spoon to use and of course it was dirty. Very disappointed for $150/night. 😫

location and friendly front desk guy.

Stayed in March 2023

The dishwasher was full of dirty water and dirty dishes. A bathroom was without towels and soap. I saw 2 roaches crawling. Some pillows without pillowcases. A guess from the night before knocked on my door after 9pm looking for a item left behind.

The area was convenient

Stayed in March 2023

The nosey old lady downstairs was the devil acting like my 1 year old grandson was loud maybe she never had kids

I liked that is was morelike a home

Stayed in March 2023

Rooms are very dated and could use refreshment. Need USB ports in the rooms and more AC outlets.

close to restaurants and quiet. Rooms were clean and comfortable.

Stayed in January 2023

Mouse lived in the kitchen and came out at night, mouse poop, the place is falling apart but has great potential, the dishes had literally food on them in the cabinet, the decks are hanging off the walls not safe.

Spacious room, beds were decent

Stayed in December 2022

Room had broken furniture, floor was sticky, toilet didn't flush

Large room with multiple amenities

Stayed in December 2022

It wasn't clean. It didn't have everything in the room that was advertised.The leg on the coffee table was broke, the fireplace had trash & aluminum cans in it. The couch was peeling off. The paint on the walls had splotches of another color. The sliding doors didn't lock very well & the screen had a tare in it. The mattress was filthy & spotted with. . God only knows.

The location, the privacy & the full kitchen.

Stayed in November 2022

The carpet was ripped and dirty. there was peeling drywall and not enough pillows for all of us. the air did not work well enough to cool upstairs to our satisfaction, but we are also polar bears who like it <60 to sleep.

I loved the split level apartment style accommodations. The central patio area was nice to relax.

Stayed in October 2022

The bathroom was dirty, like the bottom of the tub was stained, the toilet was stained and the shower curtain had mildew on it. The room had its own furnace in it behind a door, but that door was coated in dust and when we turned the heat on the room filled with the smell of dust burning off.

The bed was comfy, and the room was super dark with the curtains pulled. Also the parking was really close to the room. Room also had a full kitchen, thats always a plus for me. Also had a wood burning fire place.

Stayed in October 2022

No silverware in kitchen. Few lights didn't work. Room hadn't been dusted or vacuumed recently.

Rooms had a full kitchen.

Stayed in October 2022

Rooms smelled like smoke, maintenance appeared to be bad. We did not stay

The staff was friendly

Stayed in September 2022

The room we finally got into was filthy and the bed was broken. There was trash under the bed and fleas in the carpet.

The kitchenette

Stayed in September 2022

Room was dirty, past guests trash still in the room, dirt and trash on floor, light fixtures had dirt hanging off them, could tell nothing had been vacuumed in awhile.

Staff was friendly and polite

Stayed in September 2022