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Reviews of Comfort Inn Asheville East-Blue Ridge Pkwy Access 3 stars

1435 Tunnel Road, Asheville, 28805, United States

#14 of 16 B&Bs and Inns in Asheville

Guests' Choice

Review score

Based on 822 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.5

  • Facilities

    8.1

  • Staff

    8.8

  • Value for money

    8.0

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 26 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights

    Some breakfast foods were too cold

    Great location for our plans

    Stayed in April 2024

  • Reviewed: 17 April 2024

    7.0
    Very nice.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Coffee maker in room- not usable as it was, BUT the coffee downstairs in breakfast room was great!

    Nice breakfast and COFFEE WAS VERY GOOD!!!! Helpful at front desk.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights

    The room offered ample space, the breakfast was absolutely delightful, and the location couldn't have been more perfect. Moreover, they warmly welcomed my adorable furry companion.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    7.0
    Outside of the terrible night sleep described we were satisfied with the room
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    We had an incident at 11:15pm one evening. People were outside our first floor window having a loud and obnoxious fight. We called the office and were told they would check it out. The fight continued another 20 minutes and my husband got dressed and went down to the office. The front desk attendant told him he got busy and forgot. He finally went down and made the couple go inside. I don’t believe the attendant was that busy that late at night. Made for a terrible night sleep.

    Location and cleanly

    Stayed in March 2024

  • Reviewed: 22 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The only complaint is the breakfast and the staff member assigned to it. Both mornings we went down to eat 30-45 minutes before it closed and there were no eggs. I understand a little closer to 10 but at 9:15 I expect eggs. The staff person assigned to the breakfast sat in the kitchen area near the sink on his phone and made no effort to get any eggs or help with the waffle batter. Also the waffle batter was so thick both mornings it barely of any came out making me think it was out even though it wasn’t. Overall breakfast was a 3 out of 10. Everything else was fantastic.

    Clean and the bed was super comfortable the staff was helpful courteous and great.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    8.0
    Very good experience overall.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    People upstairs ran around and made noise early in the morning. Sounded like a kid running.

    Good selections. Good lication.

    Stayed in February 2024

  • Reviewed: 24 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    Pet friendly hotel

    Stayed in October 2023

  • Reviewed: 5 January 2024

    9.0
    Close to Nature
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not much around byt its great to just mix with nature... We have stayed over 3 times.

    Its so closed to Blue ridge, away from city

    Stayed in November 2023

  • Reviewed: 29 December 2023

    9.0
    Great and would stay again!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    No complaints

    The hotel was very clean. The bed was very comfortable. Staff was great, and price was great.

    Stayed in December 2023

  • Reviewed: 18 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights

    breakfast very good

    Stayed in December 2023

  • Reviewed: 17 December 2023

    8.0
    This hotel is an excellent value.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bathroom floor was not clean

    Location. Quiet. Very comfortable beds

    Stayed in December 2023

  • Reviewed: 9 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathroom could have been cleaned better. The room smelled old and odd. The front staff was not the friendliest.

    The breakfast was pretty good with a wide variety of food. The bed was very comfortable.

    Stayed in November 2023

  • Reviewed: 2 December 2023

    8.0
    Semi- satisfied
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    That when I checked in they didn't tell me they was putting me in a Queen bed! After I booked a king!

    The location

    Stayed in December 2023

  • Reviewed: 27 November 2023

    8.0
    Not the best I've ever stayed in but I would stay here again.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There were hairs in the comforters and one in the tub, even though they did seem clean didn't care for that. Breakfast was eh, the person "up keeping" the area wasn't doing a very good job, as tables were dirty, trash overflowing one can, mess all over the counters where they guest were rude. He sat in the little room on his phone the whole time we were down there. Other than lhat I think everything was overall pretty good.

    Check-in was the quickest I've seen. The young man was efficient and polite. The location was fantastic. The rooms were comfortable spacious for the three of us.

    Stayed in November 2023

  • Reviewed: 20 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Very small seating area for breakfast.

    Plenty of space in the room.

    Stayed in October 2023

  • Reviewed: 19 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    No great restaurants in walking distance, especially for breakfast.

    Reasonable rates

    Stayed in October 2023

  • Reviewed: 17 November 2023

    8.0
    Good clean room, good location but free breakfast only if you get there early
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Free breakfast was poorly staffed, had to find attendant to refill coffee and hot item. (Was using phone instead of attending

    Good location for sightseeing, comfortable clean room

    Stayed in October 2023

  • Reviewed: 17 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I was charged twice for a extra day when I left before checkout, no one took the time to come up to see if room was empty…Heather (I think is her name) just decided to slam extra unnecessary charges Tub was dirty

    Location was great

    Stayed in November 2023

  • Reviewed: 12 November 2023

    9.0
    The Comfort Inn was a great hotel and met our needs perfectly.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    We stayed in a king room with a suite. It was very spacious and the bed was very comfortable however the pull out sofa was worn out and needs to be replaced. It wasn't a deal breaker and I would stay there again if visiting Asheville.

    The staff was very professional and the rooms were clean.

    Stayed in November 2023

  • Reviewed: 6 November 2023

    8.0
    Comfortable, good breakfast, overall clean!
    • Leisure trip
    • Couple
    • Queen Room - Accessible/Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The rooms were overall clean and the bed comfortable, but when making sure we had everything and nothing fell under the bed, there were beer cans under the bed and it was just very dirty. They should be sure to at least check down there for big trash items.

    Breakfast was great with hot selections (eggs, potatoes, sausages, biscuits) plus the usuals.

    Stayed in November 2023

  • Reviewed: 3 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    Breakfast wasn't too great. Skimpy.

    Room was very nice, staff were good.

    Stayed in October 2023

  • Reviewed: 31 October 2023

    8.0
    No problems
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No issues

    No issues

    Stayed in October 2023

  • Reviewed: 29 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Small beds, should have been two queen beds than double.

    Breakfast

    Stayed in October 2023

  • Reviewed: 27 October 2023

    7.0
    I would recommend staying !
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Very nice staff clean room good breakfast

    Stayed in October 2023

Showing 1 – 25

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