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Reviews of Baymont by Wyndham Wilmington 2 stars

4926 Market St, Wilmington, 28405, United States

#73 of 75 hotels in Wilmington

Guests' Choice

Review score

Based on 836 hotel reviews

5.2

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    6.0

  • Location

    6.9

  • Facilities

    5.7

  • Staff

    7.2

  • Value for money

    6.0

  • Free WiFi

    6.5

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Showing 1 – 25

  • Reviewed: 23 April 2024

    4.0
    I expected a little better quality room. Repairs were needed before booking this room.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    I walked in and saw a roach crawling across the cabinet where the microwave and refrigerator was. The bathroom door handled was broken out of the door. You could not shut and lock the bathroom door.

    The free continental breakfast was good. It was close to attractions.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    4.0
    Ehhhh
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Floors dirty

    $

    Stayed in March 2024

  • Reviewed: 18 March 2024

    5.0
    Wouldn’t book again.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Beds were uncomfortable and loud. The room wasn’t clean, bathroom was super dirty. The bathroom door didn’t close.

    Location.

    Stayed in March 2024

  • Reviewed: 6 February 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • King Room - Mobility Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Had reservations for a handicapped room, made the reservation with a valid credit card, when I got to the hotel ,told me there was no handicap rooms left ,but yet couple I have stayed in before we're not used all weekend ,I believe I was intentionally lied to by the night staff there ,they were holding it for other people. .

    Convenient of everything, close proximity to where I needed to be.

    Stayed in February 2024

  • Reviewed: 1 January 2024

    4.0
    Pictures are deceiving
    • Business trip
    • People with friends
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    When using booking.com to book the stay, I noticed I had book for the wrong day. I needed the next day. I called the hotel to get it fixed and spoke with Keira (sorry if spelled from) and she informed me she was unable to do anything because I booked through a 3rd party. First time I've ever heard that. So I go back to booking.com and request the day change (it's 2 days before we are supposed to go, 1 day before wrong reservation). Booking.com sends my request to the hotel. A day goes by and no notification of corrected date. So I call again and again, I spoke with Kiera and she said she sees the request and would get the date changed. She sounds like she hates her job, I say thank you so much have a great night and she just hangs up. Another day, it is now the day of the wrong reservation date and I still have no new confirmation so I call again and guess who I get. Yep, that's right. Kiera. Same miserable tone in her voice, same impolite customer service. I tell her I believe it was her I spoke with previously and she said "mhmm I remember you" like she's annoyed as hell but says my reservation has indeed been fixed I again thank her so much have a great night and I get a click from her just hanging up. Check in was easy. On to the room. It's true what they say, pictures are deceiving. I felt like the rooms looked a lot cleaner online when booking vs when we actually got in it. I didn't use the shower because I felt nasty just looking at it, luckily we were only in town for the one night. The toilet felt like it was going to fall over when you sat down on it. The bed was comfortable for a hotel bed but the plastic under the sheet was kind of annoying, though I do get why they do that. The floor looked like it hadn't been cleaned in a hot minute. I guess being a Wyndham hotel, I was expecting nicer.

    The fact that it was on market street

    Stayed in November 2023

  • Reviewed: 11 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Free breakfast and very quiet. Staff very friendly

    Stayed in October 2023

  • Reviewed: 30 September 2023

    4.0
    Disappointing
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The beds were uncomfortable. There was always someone outside smoking pot. There was homeless people everywhere.

    Stayed in September 2023

  • Reviewed: 9 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Addict around the building and in the building ( breakfast area).

    Spacious bathroom and multiple breakfast optio ns

    Stayed in September 2023

  • Reviewed: 29 August 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Did not eat anything

    Stayed in August 2023

  • Reviewed: 22 August 2023

    5.0
    Room was to small bed to soft
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room to small bed to soft refrigerator to old!!!!

    Food was great location great

    Stayed in July 2023

  • Reviewed: 30 July 2023

    6.0
    Average for the price, basic continental breakfast, with pancake machine.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We arrived around 7:30 but lobby was closed, only service was through the night window, and with 3 people waiting it took 20 minutes for a key. We were given an end unit next to the pool but room was soundproof enough not to bother us, bed was ok, but bathroom was shoddy with rust stains around the drain and clearly a place on the wall where a soap dish used to be. Curtain rod hung down in the middle of the tub and curtains would not stay closed, shower 🚿 was weak but sufficient.

    Considering it was July and prices for anything were high, it wasn’t too bad. Downtown off a main road with easy access.

    Stayed in July 2023

  • Reviewed: 10 July 2023

    4.0
    I had my grandson and I was embarrassed by the room condition
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No chair or table in room. Bathroom dirty. Street person getting breakfast.

    Stayed in June 2023

  • Reviewed: 10 July 2023

    5.0
    It was a place to lay our heads.
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was definitely not worth the money. We paid for a king suite with a pull out couch and didn’t get a pull out couch. We asked for extra blankets and they didn’t have extra so we just got two sheets. There was paint all over the floors from previous painting. The floors had a film feeling on them like they were dirty so we always wore shoes. The mattress was very worn and not firm. This is not anyone’s fault but the ceiling was leaking water maybe after someone showered or something for a short amount of time and I saw a baby roach after the floor was soaked.

    Breakfast was included and staff was very nice and helpful.

    Stayed in July 2023

  • Reviewed: 5 July 2023

    6.0
    It was okay.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Looks old and it smelled dirty. Also a-lot of homeless people outside. Didn’t feel safe.

    The employees were friendly.

    Stayed in July 2023

  • Reviewed: 5 July 2023

    4.0
    glad i made it through the night
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    wasn’t up to standards, mini fridge was loud, room had a bad smell, rooms were dirty.

    nothing

    Stayed in July 2023

  • Reviewed: 25 June 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very dirty !

    Close to a lot of things.

    Stayed in June 2023

  • Reviewed: 12 June 2023

    5.0
    Will not stay again.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was outdated, bathroom had paint and texture falling on the floor. Breakfast was a disappointment. Although it had a pool, it was way over priced. Another Hilton property that was a disappointment.

    The manager on duty was extremely friendly and personable.

    Stayed in June 2023

  • Reviewed: 10 June 2023

    6.0
    price only reason to stay here... last option only!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    not much, good price.

    that they worked with us getting kids in room next to us, kids 17-20 not young kids. would not be in separate rooms with kids younger than that.

    Stayed in June 2023

  • Reviewed: 30 May 2023

    5.0
    It was ok just air conditioner problem was a little upsetting
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Air conditioner broke first night. Offered to change rooms for us but it was about 10:30 pm and we had a 1 year old with us that was asleep. Said someone would come next morning first thing. We were in the room all day and nobody ever came to fix it.

    Room was clean , staff was very nice

    Stayed in May 2023

  • Reviewed: 26 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights

    We were disappointed the pool wasn't open for use. The bathroom fan was a little noisy.

    Breakfast was great!

    Stayed in May 2023

  • Reviewed: 23 May 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness of the bathroom

    Breakfast was pretty good with plenty of options

    Stayed in May 2023

  • Reviewed: 15 May 2023

    6.0
    Good but couldn't been better.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room

    Sleep

    Stayed in May 2023

  • Reviewed: 5 May 2023

    6.0
    There were alot of bad reviews on line but I make my own Decisions,And I had no issues.
    • Business trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The walk to the Office was very long.

    The price was great. The rooms were clean.

    Stayed in May 2023

  • Reviewed: 8 April 2023

    5.0
    never ending
    • Solo traveller
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    na

    na

    Stayed in April 2023

Showing 1 – 25

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