20 Taylor Street, Manchester, CT 06042, United States
#8 of 8 hotels in Manchester
Guests' ChoiceBased on 495 hotel reviews
6.2Cleanliness
6.8
Comfort
7.0
Location
7.8
Facilities
6.3
Staff
7.5
Value for money
7.1
Free WiFi
7.3
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End of dialog contentReviewed: 8 April 2024
Martha
United StatesIn the midst of renovation, lots was off: no hangers, cover worn off desk chair. Marker scribbles on light shades. Breakfast (thin offering) "creamer" was a jug of 2% milk on the counter.
Good price, bed was comfy. Front desk clerk was friendly. Lobby seating looked comfy.
Stayed in April 2024
Reviewed: 25 January 2024
Barber
United StatesBreakfast was not desirable. Dingy needs upgraded rugs, wall paper, paint. Couldn’t park by room. Wasn’t plowed.
Has Potential. Spacious. Like room set up, full refrigerator, bed, dining room, living room with a pullout sofa jacuzzi tub.
Stayed in January 2024
Reviewed: 4 January 2024
Cartenea
United StatesAll of the settings
Stayed in December 2023
Reviewed: 2 November 2023
Leslie
United StatesN/A
the staff was very helpful and friendly!!
Stayed in October 2023
Reviewed: 12 October 2023
Degrandchamp
United StatesBed was clean the floor was cleanish if it was just me that would have been ok but I had a toddler with allergies with me and she had a runny nose the whole time
It was a good deal.
Stayed in October 2023
Reviewed: 26 July 2023
Riach
United StatesExercise room was pathetic,broken equipment
Cheap convenient
Stayed in July 2023
Reviewed: 16 July 2023
David
United StatesThe hotel was outdated the bed was uncomfortable and the place need to be updated
Stayed in July 2023
Reviewed: 30 June 2023
Franskininio
United KingdomVery dated, old decor, unclean carpets, in desperate need of money injection and updating. Housekeeping did not attempt to freshen room in 3 night stay, walls thin, able to hear next rooms tv/snoring, fridge noisy all night so I unplugged it, bedding visually clean but undressed. You get what you pay for.
Good location to amenities nearby and highways. Bathroom clean. Staff friendly on arrival and checking out. Bed wonderfully comfortable.
Stayed in June 2023
Reviewed: 12 June 2023
Karen
United StatesLocation was fine and convenient. Facilities are a bit old.
Stayed in May 2023
Reviewed: 3 February 2023
Mary
United StatesEntire hotel needs updating.
Breakfast was passable. Bed was good size
Stayed in January 2023
Reviewed: 15 November 2022
Steven
United StatesIt is an older facility and wallpaper was coming off in two of the corners. That is the only negative I can think of and is not a game changer for me staying there again.
Location was convenient for what I needed to get done. Staff was awesome. The first night I realized I had no coat hangers. Within 30 minutes a gentleman, I cannot remember his name, was there with coat hangers. He was very friendly and positive.
Stayed in November 2022
Reviewed: 15 November 2022
Alberta
United StatesThere was aleakin the bathrrom and water was all by the toilet.
Liked the spacious roomand bathroom.
Stayed in November 2022
Reviewed: 18 October 2022
Cherylene
United Statesvery dated, hall carpeting and elevator dirty, curtains all wrinkled and hems torn in some places. No napkins at breakfast, vending machines mostly empty or out of order, no Kleenex in room, soap too small
friendly clerks at desk
Stayed in October 2022
Reviewed: 17 October 2022
Donna
United StatesHalloween decorations
it was ok and there were lots of Halloween decorations all over. could have done without all that crap.
Stayed in October 2022
Reviewed: 13 October 2022
John
United StatesThe carpet in the hallway on the 3 rd floor was a trip hazard. Too many wrinkles. The breakfast area was supposed to be open 7-9am. On our Sunday which was last weekend it wasn’t open by 0830 so we went to IHOP instead.
The Halloween decorations were fun. The staff at the front desk were friendly. The rooms were clean.
Stayed in October 2022
Reviewed: 30 September 2022
Shanice
United StatesThe key card was difficult to use. Many guest had issues with getting into their hotel.
The location was good. Only 15 minutes from Hartford. Providence RI was only an hour and half away.
Stayed in September 2022
Reviewed: 18 September 2022
James
United StatesBreakfast bag was kind of scant: bottle of water, pack of Capri Sun, small breakfast bar, cookie pack, 2 pancakes. I stayed 2 nights, my room wasn't cleaned during the first day. Would only have been an issue if I'd used up soap or the like.
Hotel building very solid, couldn't hear anything from adjoining rooms. Occasional noise through the door from the hall, but nothing excessive. Convenient to I-84 ramps but out of range of highway noise.
Stayed in September 2022
Reviewed: 18 September 2022
Amy
United StatesThe fire alarm went off after my morning shower. The breakfast was horrible. I had expected a real breakfast not a breakfast snack in a bag. Also , you could have had a sample of toothpaste in the bathroom
good distance to my next destination of New Jersey. This was half way to my sister’s house
Stayed in September 2022
Reviewed: 18 September 2022
Joan
United StatesWhen we arrived on a Friday afternoon, there was a strong odor of marijuana. The hotel website still advertises breakfast buffet, but the breakfast area is closed and instead you get a bag with a small granola bar, rice krispy treat, mini pancakes and capri Sun fruit punch . They don’t even offer coffee in the lobby. The rooms are fine , beds comfortable, good size, mini fridge and microwave, but desk chairs and desk/dressers were worn and shabby.
Location was convenient for the family wedding celebration we attended. It was close to beautiful Wickham Park, very nice playground at North West Park, Big Y supermarket short walk away. Beds were comfortable. Desk clerk and housekeeping staff were helpful. Price was very reasonable- half of what our relatives paid at a nearby hotel, so a good value.
Stayed in September 2022
Reviewed: 17 September 2022
Leah
United StatesI've been staying at this hotel for months (working in the area). I like the location, it saves me a lot of money, the beds are comfy, and the staff are great. After a really long week I decided to spend the extra money and get the suite with the whirlpool tub. I get to the room and find an "out of order" sign on the tub. The only reason I booked that room! I called the desk and was told that the hot water line wasn't working and nobody could come until the next day. I got an apology. No refund for the extra money I paid specifically for the whirlpool tub. No offer to switch rooms. Just "yea, sorry". Really disappointing.
Staff is always super friendly and comfy beds. Good location. Great price
Stayed in September 2022
Reviewed: 7 September 2022
Ken
United StatesThe room was okay alot of stains on the carpet and the wallpaper was peeling in spots.
The price was very good I only stayed for one night to get some sleep so for my needs the price was a good value.
Stayed in September 2022
Reviewed: 28 August 2022
Vincent
United Statesit’s old and needs complete remodel
location is great with a great Irish bar right across the street. very reasonable price
Stayed in August 2022
Reviewed: 15 August 2022
Michael
United StatesDepressing decor. The place feels trapped in a sad time warp. I had the impression that it has not changed in 20 years. The TV was a tube TV at least ten years out of date. The furniture is old, with dark wood that is not in keeping with general preference for bright, light wood these days. The hallway was dingy and smelled of spilled beer. The smell may have been a temporary problem, but the dinginess is not.
Room was OK, everything was functional (TV, WiFi, shower, hot water, bed, etc.).
Stayed in August 2022
Reviewed: 10 August 2022
Chris
United StatesNo Continental breakfast
Relaxing and quiet
Stayed in July 2022
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