No complaints!

Easy to book, and the front desk staff was very friendly and understood that I needed a late check-in. He made sure that my room was available and ready!

Stayed in April 2024

Nothing

Bathroom is clean and bed is comfortable. Parking lot is more than enough. I like breakfast.

Stayed in April 2024

staff

Stayed in April 2024

The only thing and it wasn't even that big a deal was the bathroom door didn't close enough to lock. It shut, but the lock couldn't be engaged and the door could just be pushed open from the outside.

The staff was all very friendly. The facilities were clean and well maintained. The breakfast had a considerable selection and was tasty! Checking in and out was fast and easy and there was plenty of close parking.

Stayed in March 2024

Do not expect to have someone at the counter and ready to serve you. They hide in the back room and require you to call for them around big plexiglass panels. Air conditioning fan in the room had bad bearings. Squealed constantly and finally turned it off. The K-Cup coffee in the room has burned water scaling, but solvable in the lobby!

The coffee and coffee machines were great! The breakfast was good with fresh fruit, waffle machine, yogurt bar, and then standard pre-made cheese omelette with sausage links. The lobby area is nice for a family gathering.

Stayed in March 2024

The family and friends all stay here and was comfortable. .

Attended a funeral for my brother

Stayed in February 2024

Walking access to only one restaurant (next door at Holiday Inn) whose hours are limited; a long way from downtown Chicago; an hourly shuttle to the Burlington Metra train in nearby LaGrange would be nice. There’s no place to park all day near the station & many people would like to avoid driving and parking in downtown Chicago.

Quiet; area is safe; good tv channel selection; comfortable mattresses; good breakfast

Stayed in December 2023

Only minor complaints: 1. the internet connection was so slow that I gave up on it; 2. the electrical outlets on the nightstand lamp for charging cellphones are not reliable - my phone did not charge consequently. Couldn't see any other outlets near the bed and I depend on my phone's alarm clock; 3. the mattress has endured many sleepers, and it's tricky to find a level spot to get comfortable with. Probably too many people reclining on the same spot(s) to watch TV more than anything; 4. I wish there were some healthy breakfast choices. I'm a little suspicious of the egg offerings - I didn't see any kitchen where omelets and scrambled eggs were prepared, so I'm guessing the omelets and scrambled eggs were some kind of convenience food that was defrosted and served, and it's anybody's guess what their ingredients are. Again, these are all minor complaints (except for the slow internet connection, which shouldn't happen when we're all so internet-dependent.

My stay was overall very satisfactory. The room was clean and quiet, the TV worked well, and there was ample space for working and other needs. Efficient check-in. Convenient location.

Stayed in November 2023

Good breakfast and located near where I was going

Stayed in September 2023

Good spot, clean and friendly staff. Felt a little dated inside, but other than this, was a good stay.

Stayed in September 2023

The extractor in our bathroom didn't work, a little deep cleaning would help a lot

All the staff are very attentive and super friendly

Stayed in September 2023

There were only 3 bath towels in the room, and you can only get 2 extra at a time.

We really enjoyed it here. It was super clean, smelled fresh and clean, and the breakfast was wonderful with a lot of choices. The only thing that was weird was that we only had 3 bath towels in our room for a family of 4 and a 3 day stay. 3 out of the 4 of us, were female, so we really needed 2 each. When we asked for more towels, we were told we could only get 2 more. Other than that, it was a great experience. We would definitely stay again even though it was a little further than we thought from our adventures.

Stayed in August 2023

pool would’ve been epic, and i also felt our room was a little small for 4 people, but it was still a solid trip.

the free breakfast was way more providing then i thought out. shout out to the front desk lady that let me use scissors to cut my wristband off!

Stayed in June 2023

Wifi network that glitches everyday with the Terms page not loading. You have to "forget" the network every new day and repeat One day there was no milk in the breakfast, at all. They said "delivery didn't come"... But 3 hours is more than enough to drive and buy the milk in a grocery opposite the street. So overall, staff and management are poor.

Quite modern and nice. Good cafe zone, gym, nice rooms with fridge, coffeemachine, microwave

Stayed in June 2023

bathtub fixtures very loose and in need of repair.

comfortable room. nice breakfast selections.

Stayed in June 2023

If there was a better access to cabs.

It was clean, and the staff were friendly and helpful.

Stayed in May 2023

Only one ice machine operational on the main floor

Breakfast was good. Always fresh and topped up. The hotel was clean and functional.

Stayed in May 2023

There was no fan in the bathroom. Could use one for order or steam after shower or bath. Probably should invest in higher toilets.

The breakfast was good. Plenty of options.

Stayed in May 2023

I really can't think of anything that I didn't like about this hotel.

I liked that it was close to place I had dinner and entertainment. I especially liked that I was able to check in a little earlier than expected. I really liked that check out was at noon!

Stayed in March 2023

Lack of outlets for charging phone, hearing aids, laptop and computer... light in room poor...need to step up to 2023 not 1970

Friendly staff and very helpful.

Stayed in March 2023

no noticeable issues

it’s convenient location

Stayed in March 2023

Breakfast was good. Location was not too far from town.

Stayed in February 2023

no complaints

Clean, comfortable, friendly staff, convenient location.

Stayed in October 2022

noisy room near the elevator

room was clean and comfortable

Stayed in August 2022