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201 Bypass Road, Williamsburg, VA 23185, USA
30 June 2016
눉Where to start...First off, our keycards wouldn't work. We had to go to the front desk everytime we got back to the hotel. The hotel staff was not helpful. They just gave us new keys that didn't work and told us a "trick" that also didn't work. Very frustrating. We wanted to watch a movie on HBO but every couple minutes the signal would get scrambled so we weren't able to watch it. Pretty disappointing. I put $2 in the vending machine for a soda, the machine took my money and didn't dispense my drink. Lastly, we were waiting at the front desk the morning of our departure before heading to Busch Gardens. We wanted to buy cheaper tix through the hotel, but we were told we needed to wait for the manager at 9am. It was 9:15 and the manager still wasn't there so we left and paid full price. Needless to say, we will not being staying at a Best Western ever again. This was the worst hotel experience we have ever had.
눇The bed was comfortable
27 June 2016
눉The staff at the breakfast area were vert rude and disrespectful to customers including my wife.
26 June 2016
눉ALWAYS WAITING FOR BREAKFAST TO BE PREPARED. WENT OUT TO EAT BREAKFAST LAST DAY OF OUR STAY.COULD'NT WAIT AROUND ANY LONGER FOR FOOD TO BE PREPARED
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