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Reviews of Best Western Plus Inn at the Vines 3 stars

100 Soscol Avenue, Napa, CA 94559, United States

#14 of 28 hotels in Napa

Guests' Choice

Review score

Based on 267 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    8.5

  • Facilities

    8.6

  • Staff

    9.0

  • Value for money

    8.0

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 15 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Walk-In Shower - Interior Entrance/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The hotel was great! It was located near by shops and restaurants. It was a mile down the road from downtown Nappa and around the corner from the Premium outlets. The beds were nice and comfortable and the hotel smelled really good. The housekeeping kept our room cleaned everyday. Great place to stay !

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Walk-In Shower - Interior Entrance/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Not in heart of Napa.

    Large bedroom, good pool and hot tub.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    9.0
    Exploring Napa Valley
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Walk-In Shower - Interior Entrance/Non-Smoking
    • Stayed 1 night

    There is breakfast for an additional fee, but we prefer to buy it at the supermarket. The room had no view, it faced an internal courtyard.

    Simple, comfortable and cheap stay to explore Napa Valley. It offers ample free parking. There are several franchise restaurants in the shopping center across the street, and the city center is not far away, where there are other more elaborate local restaurants. We visited Castillo di Amorosa and Domaine Carneros, both fantastic.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    8.0
    Great location for exploring Napa Valley
    • Leisure trip
    • Group
    • Queen Room with Bath Tub - Mobility Accessible/Non-Smoking
    • Stayed 2 nights

    No complaints. Our expectations were met.

    Rooms were clean, updated and easily accesible.

    Stayed in March 2024

  • Reviewed: 19 February 2024

    7.0
    It was peaceful
    • Leisure trip
    • Couple
    • King Room with Walk-In Shower - Interior Entrance/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything was wonderful

    Did not have breakfast. No. No. No.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Trivial things; could use another towel rail in the bathroom and another bathmat (tiled floor was cold and we ended up hopping between islands of towels). Relocate toilet paper roll to a place you can reach from the toilet. There was no breakfast but plenty of diners close by.

    We arrived at 2:30am because of flight cancellations. Reception staff was welcoming, friendly, efficient. Bed big and comfortable, room temperature was adjustable, shower was great.

    Stayed in February 2024

  • Reviewed: 6 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Walk-In Shower - Interior Entrance/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The walls are paper thin you hear everything...room didn't have a very fresh smell.

    Location rooms are roomy and up-to-date. Close to everything

    Stayed in February 2024

  • Reviewed: 18 January 2024

    8.0
    Napa Mini Vacay
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds and Walk-In Shower - Interior Entrance/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The water pressure wasn't the best when showering but that it's pretty much it.

    The location was great, surrounded by so many restaurants and stores for shopping if needed, liquor store next door and gas station across the street. Would definitely come back wasn't to far from the wineries about 30-40 min drive. The place seemed very secure as well there was a locked door than you can only enter with a key card before going to where the rooms were located. It was also very nicely renovated. Overall was a great stay. Oh and front staff were very nice too especially when I lost my key cards when I had literally just checked in.

    Stayed in January 2024

  • Reviewed: 18 December 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Two-Bedroom King Suite with Two King Beds and Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room is clean and big

    Stayed in November 2023

  • Reviewed: 11 December 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    Sound issues between rooms.

    Convenient location. Near major intersection a bit noisy.

    Stayed in December 2023

  • Reviewed: 20 November 2023

    9.0
    Our stay in Napa
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The people above us were extremely noisy. They walked very hard and we heard every step. It rained, and all night Friday, I was kept awake by their noise and the water draining from the roof.

    I loved the location and the property.

    Stayed in November 2023

  • Reviewed: 9 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed and Walk-In Shower - Interior Entrance/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Ideally the suite room would have had a separate bedroom and not just a partial wall separating from the lounge area

    Great location and very friendly, helpful staff

    Stayed in October 2023

  • Reviewed: 2 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Could be noisy if many people are enjoying the pool. But it depends which room you get assigned to..

    Decent stay not too far from the vineries and a few min away to Napa downtown. Definitely a decent place if you want to save some money on hotels. And if you have an electric car, the got the battery charge!

    Stayed in September 2023

  • Reviewed: 27 September 2023

    7.0
    Under normal circumstances this would have been a pleasant stay.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Sadly on the second night there was building work going on next door through out the night - which meant there was a lot of noise - and spoilt our stay. However, this was not the fault of the hotel. The receptionist disputed whether we had booked a two night stay on our arrival- he eventually found it on the system but should have given us the benefit of the doubt from the out set.

    The room size and facilities were as you would expect.

    Stayed in September 2023

  • Reviewed: 25 September 2023

    9.0
    Had a good stay to attend a wedding!
    • Leisure trip
    • Solo traveller
    • Queen Room with Bath Tub - Mobility Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Construction woke me up every morning at 4am.

    It had all the amenities, it was clean. The guy at the front desk was very helpful. Good service!

    Stayed in September 2023

  • Reviewed: 25 September 2023

    7.0
    It was okay
    • Leisure trip
    • Couple
    • King Room with Walk-In Shower - Interior Entrance/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pillows, more towels and loud swimming pool area.

    Looks refreshed on the inside of the rooms

    Stayed in September 2023

  • Reviewed: 26 August 2023

    9.0
    My stay was pleasant.I would stay here again.
    • Business trip
    • Solo traveller
    • King Room with Walk-In Shower - Interior Entrance/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pool is small and not maintained

    Friendly staff. The room has fridge/microwave. Very clean. I like that it had a patio cool feature. Very quiet.

    Stayed in August 2023

  • Reviewed: 18 August 2023

    8.0
    Great Value
    • Leisure trip
    • Couple
    • King Room with Sofa Bed and Walk-In Shower - Interior Entrance/Non-Smoking
    • Stayed 4 nights

    The staff was very friendly and attentive. Great customer service. The hotel was great for the price.

    Stayed in July 2023

  • Reviewed: 9 August 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room with Walk-In Shower - Interior Entrance/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nice property in Napa that was centrally located. The room was well-appointed.

    Stayed in July 2023

  • Reviewed: 23 July 2023

    9.0
    Lovely clean excellent venue close to town.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The fact that the restaurant was an independent business which meant that breakfast was not fully covered by by the booking price as expected.

    Fresh clean and new. Great facilities.

    Stayed in July 2023

  • Reviewed: 8 July 2023

    9.0
    Superb
    • Business trip
    • Family with young children
    • Queen Room with Bath Tub - Mobility Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No " bar of soap", just different types dispense from the wall.

    Walking distance to my assignment, very clean, quiet, nice perjs

    Stayed in July 2023

  • Reviewed: 1 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Great location and looks brand new inside

    Stayed in June 2023

  • Reviewed: 26 June 2023

    7.0
    Great property, need to fix shower head.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Walk-In Shower - Interior Entrance/Non-Smoking
    • Stayed 1 night

    The shower was not working, it was not even low flow. Took me 30mins plus to shower. Living in CA, i know about low flow, this was just not a shower! The front desk did nothing to compensate.

    Everything but the shower head, no water!

    Stayed in June 2023

  • Reviewed: 22 June 2023

    9.0
    as it was the last night is it was nice to be comfortable
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    had been there before and breakfast is in an attached restaurant next door, which is not very good. Would have been just as happy with cereal and milk in a breakfast area, free or otherwise.

    newly refurnished, clean,

    Stayed in June 2023

Showing 1 – 25

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