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Reviews of Best Western PLUS Inn of Muskogee 3 stars

2701 Military Boulevard, Muskogee, OK 74401, United States

#11 of 15 hotels in Muskogee

Guests' Choice

Review score

Based on 383 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    8.6

  • Facilities

    7.8

  • Staff

    8.5

  • Value for money

    7.9

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 10 April 2024

    9.0
    Ok
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Breakfast had no cups and people had to get cups from their rooms

    Convenience

    Stayed in April 2024

  • Reviewed: 28 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    TV channels not enough

    Quiet, comfy bed..

    Stayed in February 2024

  • Reviewed: 3 February 2024

    7.0
    Not as relaxing as we hoped
    • Leisure trip
    • Couple
    • King Suite with Bathtub - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Being right over the exit doors

    Good location

    Stayed in February 2024

  • Reviewed: 27 January 2024

    8.0
    Room was clean, comfortable, however need USB plugins for our phones. If the lamp by the bed, the lamp in the sitting a
    • People with friends
    • Queen Suite with Two Queen Beds - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    There was some construction or repair/renovation work going on. It did not interfere with any of our plans. Staff was friendly and helpful.

    Property was fine. Nothing special.

    Stayed in January 2024

  • Reviewed: 9 January 2024

    7.0
    average
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights

    the pool was nasty. it was colld no heat and it was green and smelled like a sewer pond. I selected this hotel for the pool and we didnt even swim. Needs more maintenance and someone monitoring the chemicals better

    Breakfast was good.

    Stayed in November 2023

  • Reviewed: 3 January 2024

    7.0
    Awesome possum
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    This is a joke but a free room would have been awesome. Seriously though I didn't see or find anything that I didn't like. Keep up the great work

    Easy to locate and great accommodations. Friendly staff and very quiet

    Stayed in January 2024

  • Reviewed: 24 November 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights

    I had to spend too much time extending my stay at this hotel. A staff member was not informed enough to help me with renewal of the room, as a result, I had to submit extra paper work to renew after I had already stay there for two nights.

    Stayed in November 2023

  • Reviewed: 4 November 2023

    7.0
    Good good good
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed and Kitchenette - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Cable tv

    Excellent tasted really good 👍

    Stayed in October 2023

  • Reviewed: 21 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Fold-out sofa bed mattress was so old it was unusable.

    Good location for Muskogee. Good value.

    Stayed in October 2023

  • Reviewed: 19 October 2023

    9.0
    We'll stay there again
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds and Roll-In Shower- Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything what's good

    Breakfast was very good location is good everything was good

    Stayed in October 2023

  • Reviewed: 29 September 2023

    6.0
    Pleasant
    • Business trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Didn’t use Wi-Fi Elevator was out one day

    Stayed in September 2023

  • Reviewed: 19 September 2023

    9.0
    Best stay in Muskogee & their pool really is open--we had a ball!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    I have absolutely no complaints about this stay. The only thing close to negative is I wish you'd serve breakfast later. thanks!

    Perfect experience! Staff was friendly, check in was easy, room was cool and dark. We were driving cross country so it wasn't a long stay. However, I really wanted to swim & there were 4 or 5 other hotels, WHO HAD POOLS LISTED AS AVAILABLE IN THEIR AMMENITIES, but their pools were closed. Booking.com seems to be letting just anybody list property on here and not holding anyone accountable for their false claims. I have had several negative experiences with them on this trip. Just before this hotel, booked at hotel 6 whom had said they had a pool available. They not only did not have a pool available, they did not even have a room available for me due to the fact that none of them were cleaned. What is the problem with listing your property accurately & if you have no rooms don't list it. I was already strapped for cash on this ride & they tide up $140 for over a week. So, my hats off to Best Western in Muskogee. The stay was excellent & I appreciate that much more than you know. The hot tub was amazing, too.

    Stayed in September 2023

  • Reviewed: 23 August 2023

    7.0
    Stayed in a Best Wedtern
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    See above.

    I am getting very particular about hotels And disappointed in Best Western. They used to be top notch. The food was good. The lobby looks like a circus. Lights flashing in the ceiling in multi-colors. Construction workers stay there but they were quiet and polite. The African-American desk clerk seemed bored and not really interested when I told her there was a water spill in the lobby. Our room was great but the hallway was 81 degrees and musty smelling. The elevator screeched when it stopped. The La Quinta across the hi-way was in much nicer condition.

    Stayed in August 2023

  • Reviewed: 3 August 2023

    6.0
    The pool area was in poor condition. It could have been a little bigger.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    breakfast was good.

    Stayed in July 2023

  • Reviewed: 27 July 2023

    7.0
    Pleasant staff. But a member of the staff gave our teams rooms away and the team had to find rooms 40 minutes away. Nice
    • Leisure trip
    • Group
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom was not very clean. There was mold underneath the soap holder in the shower. There was a brown stain on the shower curtain. I prayed it wasn’t poop.

    Nice breakfast! Great location to the sports complex where our son’s football tournament was.

    Stayed in July 2023

  • Reviewed: 13 July 2023

    7.0
    It was clean and the staff was friendly.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Unsure.

    Breakfast had variety. Location good.

    Stayed in July 2023

  • Reviewed: 18 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Thr phone wasn't working so we could tell them we were a late checkin

    It was clean and had breakfast

    Stayed in June 2023

  • Reviewed: 12 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night

    The cleanliness of the room was great, but the bed was very firm. The breakfast selection was good and hot. I would stay here again.

    Stayed in June 2023

  • Reviewed: 14 May 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The only thing that could've made it better would have been maybe the curtains being cleaned. And having a cup to make coffee. I'm sure if I would've asked for a cup, they would've gladly brought one. The staff were amazing while we were there!

    We slept in so we didn't try the breakfast. We swam in the pool a few times, and had a blast. It was a very nice stay. The staff was great!

    Stayed in May 2023

  • Reviewed: 8 May 2023

    8.0
    Staff was wonderful just wish they would change the mattresses
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    the mattress was NOT comfortable you can literally see the springs, everything else about the room was wonderful but the bed was so uncomfortable I couldn’t sleep

    the location was nice and the breakfast was good and available for a good amount of time

    Stayed in May 2023

  • Reviewed: 7 May 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed and Kitchenette - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    It was very nice and clean. Rooms have great decor

    Stayed in February 2023

  • Reviewed: 10 April 2023

    6.0
    Just Okay since our room was dirty and uncomfortable.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast and pool

    Good location and nice staff with a nice breakfast but our room was dirty and bed was uncomfortable and hard. The pool was nice and heated and not too deep. Our room didn’t get cleaned for two days and in the beginning we came into a dirty room. A nice desk clerk actually cleaned our room after she had asked housekeeping three times and brought us towels. won’t stay in a Best Western anymore.

    Stayed in April 2023

  • Reviewed: 14 January 2023

    6.0
    we were given a room that was not ready for guests. we went back to reception and she switched out our room. Checkout i
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    our room was not

    new and clean

    Stayed in January 2023

  • Reviewed: 20 November 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Could easily hear the neighbors above and on the sides.

    Good location. Breakfast was good. Biscuits and gravy, waffles, eggs potatoes, yogurt, cereal, juice coffee.

    Stayed in November 2022

Showing 1 – 25

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