635 Versailles Road, Frankfort, KY 40601-3857, United States
#8 of 10 hotels in Frankfort
Guests' ChoiceBased on 540 hotel reviews
7.5Cleanliness
8.0
Comfort
8.0
Location
8.4
Facilities
7.5
Staff
8.3
Value for money
8.0
Free WiFi
8.6
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End of dialog contentReviewed: 4 June 2024
Lucretia
United StatesThe room was very clean.
Stayed in June 2024
Reviewed: 24 May 2024
Steven
United StatesThe a/c filter was about 40% clogged with dust (it should be cleaned at least monthly, if only to protect their investment). The microwave oven was a burnt hazard (see photos); I was promised a new one the next day. Two days later, the manager (?) switched mine for another room's, which wasn't much better (although the bottom was clear, the top was scorched, as was the mica plate). Four days later - - my 2nd to last day - - I got a brand new microwave oven. The "office" chair was badly worn (see photo) and could not be raised to the height of the table, forcing me to use pillows on the seat in order to use my computer on the table, comfortably. Although it's a non-smoking room, the maids smoke, albeit outdoors, which means that anything they touch or breathe on gets a smoky odor. The floor of the bath/shower is above the level of the bathroom floor, making it difficult, if not dangerous, to get in or out (I'm 5'10" with an average build, and 100% fit).
I requested and got a room facing the back, away from traffic and typical motel noises. Having been at this hotel nearly a decade earlier, and not expecting much different, I was surprised to see new-looking floors and bedding and refrigerator, and, overall, clean throughout, including the bathroom. The room was surprisingly quiet and comfortable; far better than my previous stay. Internet wi-fi was good, except that I had to log in once or twice a day.
Stayed in May 2024
Reviewed: 21 May 2024
Jeffrey
United StatesBreakfast selection
Cost
Stayed in May 2024
Reviewed: 20 May 2024
Mary
United StatesNothing to dislike
Location was convenient
Stayed in May 2024
Reviewed: 20 May 2024
Angela
United KingdomInternet
Location
Stayed in April 2024
Reviewed: 19 May 2024
Kristin
United StatesPool was not available.
The room was very clean. Staff were pleasant and nice,helpful.
Stayed in May 2024
Reviewed: 19 May 2024
Emily
United StatesCould do with an updated remodel, but it was clean and didn't feel unwelcoming!
Clean, good value for the price, spacious parking, friendly atmosphere, safe surroundings, allows pets for a cheap fee
Stayed in May 2024
Reviewed: 12 May 2024
Pamela
United StatesThe breakfast was basic - prepackaged danishes.
The man at the front desk was friendly, helpful and efficient. The room was clean and seemed to have been recently updated-fresh paint & flooring, and the bathroom was pristine. The bed was comfortable and the room was quiet. We would stay again.
Stayed in April 2024
Reviewed: 9 May 2024
Brian
United KingdomNo pool
Room and breakfast
Stayed in May 2024
Reviewed: 6 May 2024
Susie
United StatesNot much of a breakfast selection. Our room had a strange smell. A TV schedule would be a nice addition. We couldn't find the HBO.
Clean room. Downstairs. Convenient parking. Good coffee.
Stayed in May 2024
Reviewed: 30 April 2024
Vance
United StatesKey were problematic
Ok
Stayed in April 2024
Reviewed: 23 April 2024
Cindric
United StatesNOTHING
EASILY ACCESSIBLE AND QUIET
Stayed in April 2024
Reviewed: 23 April 2024
Torrance
United StatesI was going to say the pool, but it;s too cold out anyway. It opens next month.
The couple that runs it were excellent hosts. The hotel was inexpensive and very affordable. All we really needed was a room to sleep because there is too much to do in the area...especially for bourbon tours!
Stayed in April 2024
Reviewed: 28 March 2024
Tim
United StatesAll
Good
Stayed in March 2024
Reviewed: 26 March 2024
Ronesha
United StatesThe room was cold
Close to work
Stayed in January 2024
Reviewed: 25 March 2024
Debra
United Statessmall styro-foam cups, both in the room and at lobby for breakfast
Breakfast was typical of a continental style offering.
Stayed in March 2024
Reviewed: 20 March 2024
Debbie
United StatesThe first room smelled and they moved us to another room. My bed had metal box springs and every time I moved it squeaked really loud. The heat in the room didn't work correctly even when you tried to adjust it.
Close to where I needed to be.
Stayed in March 2024
Reviewed: 2 March 2024
Debra
United StatesThe TV was hard to see on one side because it was so dark
Location, clean, comfortable
Stayed in February 2024
Reviewed: 27 February 2024
Esther
United StatesLocation
Stayed in February 2024
Reviewed: 23 February 2024
Lynch
United StatesI didn't like the fact that the night I checked in, I wasn't told I couldn't check out until 11. I had a cash deposit down on the room, I had somewhere to be at 9 am I called to have someone come check the room so I could leave and receive my deposit back. I was told it would be 20 min housekeeping wasn't in. I waited and waited here came 930 I called again and they told me they still wasn't in, so I asked if they could come in and look I had to leave I was told no at 1045 the one that told.me no I have to wait until they got there.. The owner finally came to the room, looked at me said get out, shut the door amd went to office. I went behind him, got a deposit, and he never said 1 word after leaving the room I said thank you, and he gave me a look, and I walked out... NEVER AGAIN WILL I STAY HERE
It was comfortable and quiet
Stayed in February 2024
Reviewed: 17 February 2024
Debra
United StatesJust the TV is very dark on one side
Comfort and location
Stayed in February 2024
Reviewed: 4 February 2024
Esther
United StatesNothing really
Comfortable / great area
Stayed in January 2024
Reviewed: 30 January 2024
Betty
United StatesThe room was up to date but rather small. The space would be fine for one person but a little cramped for 2 people. It was very clean. We did not participate in breakfast but the area I saw with coffee and perhaps some food was small and sparse.
Stayed in January 2024
Reviewed: 21 January 2024
Ralph
United StatesService from the manager he was rude and tried to get out of paying my deposit back.
Clean and quiet
Stayed in January 2024
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