1780 Capital Street, Elgin, IL 60124, United States
#4 of 8 hotels in Elgin
Guests' ChoiceBased on 87 hotel reviews
7.6Cleanliness
8.1
Comfort
8.2
Location
8.4
Facilities
7.8
Staff
8.6
Value for money
7.6
Free WiFi
5.0
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End of dialog contentReviewed: 1 August 2023
Celeste
United StatesNo internet or phone lines. Facilities mentioned due to storm
Clean and updated .
Stayed in July 2023
Reviewed: 26 June 2023
Maria
United StatesNeeded more towels, more pillows, facial tissues
Clean, close to everything, and functional
Stayed in May 2023
Reviewed: 2 June 2023
Kori
United StatesI didn't realize when booking there was no pool/hottub. I also didn't realize that what normally is considered contental breakfast items were available, but not complementary and very expensive. After a week I am still waiting for the $100 hold to come off my card. I called to ask but there was a language barrier and nothing got accomplished.
Beds were comfortable and the room was clean.
Stayed in May 2023
Reviewed: 29 May 2023
Carrie
United Stateswould’ve liked to have had more towels in the room. it seemed everything was set for two except for the towels. I understand that all we had to do was go down for more but I would’ve liked the extra in the room
very clean and comfortable
Stayed in May 2023
Reviewed: 17 March 2023
Lisa
United StatesI really like staying at Candlewood Suites, regardless of location, because the stay is consistently a good experience.
Stayed in March 2023
Reviewed: 27 January 2023
Muskavitch
United StatesSome construction going on, was understandable. We would not have stayed here if we knew it was pet friendly. TV was on the small side.
Perfect location for my visit
Stayed in January 2023
Reviewed: 26 July 2022
Ann
United StatesThe only downside was that because of the remodeling in progress, the hallways and lobby were full of furniture and boxes, but totally understandable
This place was conveniently located to where I was doing training for work. I was in a newly remodeled king suite, and it was lovely! I enjoyed having a kitchenette. A bonus was meeting new people at the patio grill. When I realized that I had left something behind, the manager was helpful in helping me look for it. Never did find it, but A for effort
Stayed in July 2022
Reviewed: 3 June 2022
Mariana
United StatesStove top wasn't working
Comfort
Stayed in May 2022
Reviewed: 16 May 2022
Scott
United StatesNo maid service, having to go to front desk for towels toilet paper, taking out the trash, etc fine except for no maid service
Stayed in May 2022
Reviewed: 19 April 2022
Nancy
United Stateslacked normal motel room items such as hair dryer and chair in the room.
close to family.
Stayed in April 2022
Reviewed: 20 November 2021
Paula
United StatesGreat location
Stayed in October 2021
Reviewed: 1 November 2021
Christina
United StatesNothing it was good
It was nice price and clean. Everything you needed in room
Stayed in October 2021
Reviewed: 6 September 2021
Frank
United StatesWhen we got back to our room we were locked out. The front desk had to brake in. And in that room the chair was broke. In the 2nd room I had to put the coffee pot back together. Ice maker didn't work. And seeing their is a $200.00 deposit. This shouldn't have happened.
People were nice clean and comfortable
Stayed in September 2021
Reviewed: 14 August 2021
Jay
United Statesit was good
Pet friendly, clean, friendly staff. Very good value for this class of hotel.
Stayed in July 2021
Reviewed: 10 June 2021
Danielle
United StatesThe sofa was low ans I have back issues but that’s not their fault
Everything was great
Stayed in June 2021
Reviewed: 14 August 2023
Monica
United StatesThe AC was a little loud, but once I fell asleep, it didn't matter. Besides that I enjoyed my stay.
The bed was comfortable. I loved the kitchenette with all the utensils. The shower had great pressure and hot water. Happy with the hotel.
Stayed in August 2023
Reviewed: 7 August 2023
Kenneth
United StatesAwesome service! The room didn't have a remote control for the TV. Called the front desk, and she brought one right up and programmed it.
Stayed in August 2023
Reviewed: 25 June 2023
Michael
United Statesrecently remodeled,room was clean,staff was very courteous and professional!
Stayed in June 2023
Reviewed: 16 April 2023
Kim
United Statesweak water pressure
having a kitchen, closet to store suite cases.
Stayed in April 2023
Reviewed: 14 March 2023
Brenda
United StatesNo area to visit with family or chairs/table in the room to rest a meal. Need to have a table and 4 chairs
The ability to cook our own food. Large refrigerator and microwave.
Stayed in March 2023
Reviewed: 13 February 2023
Wenk
United Statesthe dog path is a little bit smaller
very clean and modern
Stayed in February 2023
Reviewed: 7 November 2022
Lisa
United StatesAir didn’t work so well so the room was really warm. Seemed to be in the process of renovating, if I’d of known I would have chosen a different hotel.
N/A
Stayed in November 2022
Reviewed: 31 October 2022
Patricia
United StatesThe only complaint that we would have is that our sink did not drain in the bathroom when we were in room 229.
The lady who greeted us was phenomenal. She made the experience fantastic. Even though you were under construction everything was great.
Stayed in October 2022
Reviewed: 7 July 2022
Maksym
United StatesAC didn’t work and we couldn’t sleep well
my room had kitchen to cook
Stayed in July 2022
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