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  5. Reviews of Baymont Inn & Suites Chattanooga

Reviews of Baymont Inn & Suites Chattanooga 2 stars

7017 Shallowford Road, Chattanooga, 37421, United States

#77 of 85 hotels in Chattanooga

Guests' Choice

Review score

Based on 1782 hotel reviews

5.6

Score breakdown

  • Cleanliness

    6.2

  • Comfort

    6.4

  • Location

    7.2

  • Facilities

    6.1

  • Staff

    7.4

  • Value for money

    6.6

  • Free WiFi

    6.6

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Showing 1 – 25

  • Reviewed: 16 April 2024

    6.0
    Pleasant
    • People with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Because they were making improvements none of the amenities were available like free breakfast, ice machine, travel shampoo, conditioner, and soaps weren't ready to use, and trash cans in the rooms.

    I like that they were making improvements.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Loud heater, dust but may have been from construction, but should need rent rooms till done and clean. Dust, paint scattered on stuff, wires hanging out around ac plug in and things

    None

    Stayed in April 2024

  • Reviewed: 19 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Someone tried to come in and it didn't have breakfast and the people next door was very loud and kept standing by my door the first night the second night was good. The staff was on it. I think most of it was because it is being remodel though. So it could get better.

    The staff was very helpful and nice.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    6.0
    Did not stay and hope I'm not charged for it because I will dispute
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No deposit would have been better

    I never got in the room because I was not aware of the $50 deposit. My ride drove off and my phone died so I could not cancel big inconvenience. :-(

    Stayed in March 2024

  • Reviewed: 4 February 2024

    6.0
    Petty !!!
    • Family with young children
    • Queen Room - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very petty over giving u ur deposit back ..they come up with excuses to not give u the deposit back . Need less to say I will never stay here again .. refused to give deposit back over food on the comforter that they have to wash anyway before another guest can stay .. when I was checking out the guy was very rude about it. I've stayed here many times but this will be the last time they get my business and I will not refer anyone to them ever again just a way to keep people money ..

    It was comfortable

    Stayed in February 2024

  • Reviewed: 18 November 2023

    7.0
    ITS ok
    • Business trip
    • Group
    • Queen Room - Mobility Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Unfortunately there is no breakfast in the morning

    Location is suitable with my hope

    Stayed in October 2023

  • Reviewed: 9 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was good. I had waffles and bagel.

    Stayed in October 2023

  • Reviewed: 7 November 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    My tub was messing up. When I took a shower it filled up pretty quick. The towels and sheets was fresh.

    How it's being renovated. You can tell they fixing it up. Last time I stayed it was a nasty feeling. Carpet stunk. They had bugs. Thank God I didn't see none

    Stayed in November 2023

  • Reviewed: 31 October 2023

    5.0
    Needed an inexpensive place for two nights on our way home.
    • Leisure trip
    • Couple
    • Queen Room - Mobility Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No hot tub

    In process of remodeling. Restaurant in walking distance

    Stayed in October 2023

  • Reviewed: 27 October 2023

    7.0
    Good value - great lady at front desk !!
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very poor towels and only one wash cloth No tissue in the tissue holder and only a half roll of toilet paper !

    The front desk lady was very nice , respectful, helpful , and from my understanding she is a new staff member but seemed to have worked there for a long time … very good representation of the hotel !!

    Stayed in October 2023

  • Reviewed: 25 October 2023

    7.0
    Overall ok due to price
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    In middle of remodeling and I guess I got a room that needs to be remodeled

    Price and front desk

    Stayed in October 2023

  • Reviewed: 25 September 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Room - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Water tastes bad, no MSNBC on tv

    Room location, fridge, microwave, breakfast, tub

    Stayed in September 2023

  • Reviewed: 11 September 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Needed to be cleaner

    Price

    Stayed in September 2023

  • Reviewed: 24 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The pool was closed an nasty

    The night shift people was very nice an helpful

    Stayed in August 2023

  • Reviewed: 14 August 2023

    6.0
    Pleasant
    • Business trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didn't even get to stay due them not accepting my credit card which was strange cause I have stayed before how you not accepting the same credit card I use for reservation

    Stayed in August 2023

  • Reviewed: 6 August 2023

    5.0
    Slept good, but felt unsafe when out of the room.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There were questionable people standing outside some of the rooms and stared at us.

    The room was clean. Bed was comfortable.

    Stayed in July 2023

  • Reviewed: 3 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Electronic key cards didn’t work.

    Room was clean & comfortable. Hot shower, comfortable bed. Housekeeping was helpful & polite.

    Stayed in May 2023

  • Reviewed: 14 July 2023

    6.0
    Our stay was good, the staff was respectful and attentive, and we would stay here again.
    • Leisure trip
    • Couple
    • Queen Room - Mobility Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I didn’t like that we had to move from our room after spending only one night due to construction that was going to be going on where we were put. I also didn’t like that our key cards would work one minute and then not the next. The AC that was in room 201 didn’t work as good as the one where we were in the night before which was room 225. But other than those things everything else was good.

    I liked how they were very respectful. When we checked in we were supposed to get a queen bed but there wasn’t one available so they let us have a double bed room. I really like the breakfast they had.

    Stayed in July 2023

  • Reviewed: 11 July 2023

    5.0
    It was clean but
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Exterior was in disrepair, Pool, building, air conditioner worked very poorly, no tv controller in, it was late and a lot of strange people were around the motel, at breakfast I asked for a spoon to eat a cup of yogurt, none were available

    Location and price

    Stayed in July 2023

  • Reviewed: 10 July 2023

    6.0
    We were extremely tired and had to wait almost an hour before entering our room. After 16 hours of driving, we ate a co
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Usually, we get ground floor room but this time we were given one on the second floor. We are both elderly and have physical limitations. I specifically asked for a ground floor room with adjacent parking. We were given a second floor room, with one king bed when we asked for two double beds. We changed rooms to the adjacent one. The appliances were not working as they were unplugged and the tv remote was missing. The tv volume could not be adjusted on the remote or the tv. The air conditioning worked well, but the fan could not be adjusted. There was a problem with the key cards that took additional time to correct. The mirror had remnants of markers on it.

    Access to hwy 75, reasonable rates, breakfast. The staff did their best to attend to our needs.

    Stayed in July 2023

  • Reviewed: 10 July 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pool wasn't open, there were drug addicts in the hallways, and there were guests screaming and cussing at each other

    Free breakfast and friendly staff

    Stayed in July 2023

  • Reviewed: 29 June 2023

    7.0
    overall good. Will come again
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    more waffel making equipment, too many want at the same time

    Waffel for Breakfast, coffee, room clean

    Stayed in June 2023

  • Reviewed: 28 June 2023

    7.0
    Wished rooms had cups and soap and conditioner. A single shampoo didn't meet the needs of my family.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pool was shocked and not open. Ran out of waffle mix.

    Friendly staff, late check in and out no problems.

    Stayed in June 2023

  • Reviewed: 25 June 2023

    7.0
    overall good. Will come again
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 10 nights

    Sink need to be replaced

    Bed Comfortable, room all necessaries, breakfast was ok

    Stayed in June 2023

Showing 1 – 25

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