7017 Shallowford Road, Chattanooga, 37421, United States
#76 of 85 hotels in Chattanooga
Guests' ChoiceBased on 1777 hotel reviews
5.6Cleanliness
6.2
Comfort
6.4
Location
7.2
Facilities
6.1
Staff
7.4
Value for money
6.6
Free WiFi
6.5
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End of dialog contentReviewed: 16 April 2024
Carol
United StatesBecause they were making improvements none of the amenities were available like free breakfast, ice machine, travel shampoo, conditioner, and soaps weren't ready to use, and trash cans in the rooms.
I like that they were making improvements.
Stayed in April 2024
Reviewed: 8 April 2024
Lori
United StatesLoud heater, dust but may have been from construction, but should need rent rooms till done and clean. Dust, paint scattered on stuff, wires hanging out around ac plug in and things
None
Stayed in April 2024
Reviewed: 19 March 2024
Lakesha
United StatesSomeone tried to come in and it didn't have breakfast and the people next door was very loud and kept standing by my door the first night the second night was good. The staff was on it. I think most of it was because it is being remodel though. So it could get better.
The staff was very helpful and nice.
Stayed in March 2024
Reviewed: 4 March 2024
Taylor
United StatesNo deposit would have been better
I never got in the room because I was not aware of the $50 deposit. My ride drove off and my phone died so I could not cancel big inconvenience. :-(
Stayed in March 2024
Reviewed: 4 February 2024
Janet
United StatesVery petty over giving u ur deposit back ..they come up with excuses to not give u the deposit back . Need less to say I will never stay here again .. refused to give deposit back over food on the comforter that they have to wash anyway before another guest can stay .. when I was checking out the guy was very rude about it. I've stayed here many times but this will be the last time they get my business and I will not refer anyone to them ever again just a way to keep people money ..
It was comfortable
Stayed in February 2024
Reviewed: 18 November 2023
Muhammad
IndonesiaUnfortunately there is no breakfast in the morning
Location is suitable with my hope
Stayed in October 2023
Reviewed: 9 November 2023
Angela
United StatesBreakfast was good. I had waffles and bagel.
Stayed in October 2023
Reviewed: 7 November 2023
Portia
United StatesMy tub was messing up. When I took a shower it filled up pretty quick. The towels and sheets was fresh.
How it's being renovated. You can tell they fixing it up. Last time I stayed it was a nasty feeling. Carpet stunk. They had bugs. Thank God I didn't see none
Stayed in November 2023
Reviewed: 31 October 2023
Fay
United StatesNo hot tub
In process of remodeling. Restaurant in walking distance
Stayed in October 2023
Reviewed: 27 October 2023
Joshua
United StatesVery poor towels and only one wash cloth No tissue in the tissue holder and only a half roll of toilet paper !
The front desk lady was very nice , respectful, helpful , and from my understanding she is a new staff member but seemed to have worked there for a long time … very good representation of the hotel !!
Stayed in October 2023
Reviewed: 25 October 2023
Joshua
United StatesIn middle of remodeling and I guess I got a room that needs to be remodeled
Price and front desk
Stayed in October 2023
Reviewed: 25 September 2023
Laura
United StatesWater tastes bad, no MSNBC on tv
Room location, fridge, microwave, breakfast, tub
Stayed in September 2023
Reviewed: 11 September 2023
Emily
United StatesNeeded to be cleaner
Price
Stayed in September 2023
Reviewed: 24 August 2023
Lilmama143
United StatesThe pool was closed an nasty
The night shift people was very nice an helpful
Stayed in August 2023
Reviewed: 14 August 2023
Saquata
United StatesI didn't even get to stay due them not accepting my credit card which was strange cause I have stayed before how you not accepting the same credit card I use for reservation
Stayed in August 2023
Reviewed: 6 August 2023
Rheadawn
United StatesThere were questionable people standing outside some of the rooms and stared at us.
The room was clean. Bed was comfortable.
Stayed in July 2023
Reviewed: 3 August 2023
Marr
United StatesElectronic key cards didn’t work.
Room was clean & comfortable. Hot shower, comfortable bed. Housekeeping was helpful & polite.
Stayed in May 2023
Reviewed: 14 July 2023
Bobby
United StatesI didn’t like that we had to move from our room after spending only one night due to construction that was going to be going on where we were put. I also didn’t like that our key cards would work one minute and then not the next. The AC that was in room 201 didn’t work as good as the one where we were in the night before which was room 225. But other than those things everything else was good.
I liked how they were very respectful. When we checked in we were supposed to get a queen bed but there wasn’t one available so they let us have a double bed room. I really like the breakfast they had.
Stayed in July 2023
Reviewed: 11 July 2023
Steve
United StatesExterior was in disrepair, Pool, building, air conditioner worked very poorly, no tv controller in, it was late and a lot of strange people were around the motel, at breakfast I asked for a spoon to eat a cup of yogurt, none were available
Location and price
Stayed in July 2023
Reviewed: 10 July 2023
Gina
CanadaUsually, we get ground floor room but this time we were given one on the second floor. We are both elderly and have physical limitations. I specifically asked for a ground floor room with adjacent parking. We were given a second floor room, with one king bed when we asked for two double beds. We changed rooms to the adjacent one. The appliances were not working as they were unplugged and the tv remote was missing. The tv volume could not be adjusted on the remote or the tv. The air conditioning worked well, but the fan could not be adjusted. There was a problem with the key cards that took additional time to correct. The mirror had remnants of markers on it.
Access to hwy 75, reasonable rates, breakfast. The staff did their best to attend to our needs.
Stayed in July 2023
Reviewed: 10 July 2023
Erin
United StatesThe pool wasn't open, there were drug addicts in the hallways, and there were guests screaming and cussing at each other
Free breakfast and friendly staff
Stayed in July 2023
Reviewed: 29 June 2023
Karl
Germanymore waffel making equipment, too many want at the same time
Waffel for Breakfast, coffee, room clean
Stayed in June 2023
Reviewed: 28 June 2023
Windy
United StatesPool was shocked and not open. Ran out of waffle mix.
Friendly staff, late check in and out no problems.
Stayed in June 2023
Reviewed: 25 June 2023
Karl
GermanySink need to be replaced
Bed Comfortable, room all necessaries, breakfast was ok
Stayed in June 2023
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