1950 Newtown Pike, Lexington, KY 40511, United States
#67 of 87 hotels in Lexington
Guests' ChoiceBased on 462 hotel reviews
6.8Cleanliness
7.3
Comfort
7.4
Location
8.3
Facilities
7.1
Staff
7.8
Value for money
7.3
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 May 2024
Amanda
United StatesThe only thing we didn’t like was the breakfast. The pancake machine was broken and the biscuit and gravy was not very good. We ended up just eating cereal
Very clean and comfortable rooms
Stayed in May 2024
Reviewed: 14 May 2024
Tina
United StatesCould have a little bit more of a variety of food. That the hallways were not connected, and you could easily get lost like I did when I was trying to get back to the front desk.
The bed was Super comfortable!
Stayed in May 2024
Reviewed: 12 May 2024
Jeffery
United StatesThe security guys was weird they made me feel very uncomfortable
Stayed in May 2024
Reviewed: 30 April 2024
Bennie
United Statesromms lighting was poor
the breakfast was excellent
Stayed in April 2024
Reviewed: 29 April 2024
Amber
United StatesThe bed
The staff
Stayed in April 2024
Reviewed: 9 April 2024
Juanita
United StatesOur room wasn’t cleaned whenever we arrived, went to the front desk and they said they’d have housekeeping come but housekeeping never showed up
For it being by the interstate , it was still quiet and the breakfast food was hot
Stayed in April 2024
Reviewed: 9 April 2024
Katherine
United StatesMy only complaint is i wish breakfast was open later
Breakfast ends early, 9:30 am and if you come after 9 it’s not a great selection but the food was not bad and the staff was very helpful
Stayed in April 2024
Reviewed: 8 April 2024
Jeffery
United StatesNo elevator. The layout of the rooms. Remodeling could be done.
Restaurant on property. Location to downtown Lexington. Close to the interstate.
Stayed in March 2024
Reviewed: 8 April 2024
Brower
United StatesVery dated. Ripped curtains. Dirty carpet. No hot water. Low water pressure
Location
Stayed in April 2024
Reviewed: 7 April 2024
Mary
United Statesthe common areas were quite dirty. a large group had an event and left big messes and wasn’t cleaned during my 3 day stay.
location and staff were extremely friendly
Stayed in March 2024
Reviewed: 2 April 2024
Randy
United Statesour original room was not made when we arrived after 10pm. Had to find another room. The controls for the heating were not connected at all. Maintenance person had to bypass to make the heater work.
Breakfast was typical but very good. Issues with the room heating and cleaniness but both were addressed and corrected. Staff friendly. 24 hour staff and snacks available.
Stayed in February 2024
Reviewed: 9 March 2024
Pheasant
United StatesHousekeeping was lacking. When we checked in we were asked if we wanted room service. We thought that meant meal delivery to our room so we said no and our room didn’t get cleaned for 3 days, even after we requested it. Also, when the room was cleaned our coffee service in the room was not replenished.
The location was good and the breakfast was real nice.
Stayed in March 2024
Reviewed: 26 February 2024
Iana
United StatesThe bathroom was very dirty and old , nothing was updated in the room, old vapes from previous guest were left behind under night stand as well as to go containers it was cringy. Pool area was decent but pool water was very dirty you could see particles floating around.
Stayed in February 2024
Reviewed: 24 January 2024
Heather
United StatesArguing with the check in clerk who couldn't speak English that I do not have a pet
It's a nice hotel.
Stayed in January 2024
Reviewed: 30 December 2023
Susan
United StatesOur room was nice except the blood stain on sheets. Front desk gave us discount on our bill
Location was good
Stayed in December 2023
Reviewed: 27 December 2023
Marcellious
United StatesThe $250 deposit they don't tell you about before you book this is a big part they lifted out and we already paid which we would have lost money if we didn't have money for it
The staff
Stayed in December 2023
Reviewed: 24 December 2023
Michael
United StatesUnfriendly staff at check-out. I guess I interrupted her personal phone chat by turning in my key cards. Didn't say hello, smile, or ask me how things went, just looked at me and said you're OK. So I asked for a receipt. Her manager needs to chat with her about American hospitality. However the lady at check-in was terrific!
Breakfast. Undergoing renovation.
Stayed in December 2023
Reviewed: 17 December 2023
Jeff
United StatesThe hot tub was on. It was dirty. The jets didnt work. I could have enjoyed the bathtub in the room more but the drain was messed up. The pool had towels laying in it and was dirty
The room was ok. Im not sure if the bedding was clean. The smell of paint was almost unbarrable. They had two carts infront of my door and they stayed tgere the entire time
Stayed in December 2023
Reviewed: 4 December 2023
Wendt
United StatesBed was really hard and uncomfortable
Convenient
Stayed in December 2023
Reviewed: 13 November 2023
Robert
United StatesClarion Lexington has a good breakfast and is comfortable to stay with our dog.
Stayed in August 2023
Reviewed: 31 October 2023
Goldie
United Statesbed was hard even with the mattress topper on it
room was nice
Stayed in October 2023
Reviewed: 27 October 2023
Angela
United StatesI was in the back rooms and there were no plugs. I had to charge everything in the bathroom which was very inconvenient.
Stayed in October 2023
Reviewed: 20 October 2023
Willard
United StatesHad restaurant and bar
Room was very nice, check in was smooth
Stayed in October 2023
Reviewed: 16 October 2023
Walter
United StatesEverything was as expected, however rooms need accessible outlets. Had to move furniture to plug in phone chargers.
Location
Stayed in October 2023
Bournemouth, UK
Tolo, Greece
Vineland Station, Canada
Warsaw, Poland
Panayítsa, Greece
Protaras, Cyprus
Addis Ababa, Ethiopia
Pereybere, Mauritius
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content