913 Duval Street (Check In Only), Downtown Key West, Key West, FL 33040, United States
#40 of 103 Holiday rentals in Key West
Guests' ChoiceBased on 86 apartment reviews
7.5Cleanliness
7.8
Comfort
7.5
Location
7.9
Facilities
7.6
Staff
8.4
Value for money
7.1
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 May 2024
Rosemarie
United StatesEverything was great.
Reception was very gracious, responsive and helpful. They let us leave our bags before checkin and texted when room was ready. The room was a super cute, quiet little hideaway a bit off the beaten track with a lovely nook with a pool (we were the only ones in it when we swam). Room was clean and comfortable and very cool with a window unit AC. The bed was superior in comfort to the other (more expensive) hotel we'd stayed in previously. It had a mini kitchen. There were some shabby chic touches, but wow for what we were paying vs. other places what a lovely little place. It felt private and well cared for. We'd stay there again.
Stayed in May 2024
Reviewed: 16 April 2024
Bob
United StatesTowels were thin, pests in the kitchen area.
It was quaint and the bed was comfortable. The room was smallish.
Stayed in April 2024
Reviewed: 28 March 2024
Jason
United StatesNeeds a little work
Location
Stayed in March 2024
Reviewed: 17 February 2024
Susan
United StatesThe room didn't get cleaned every day, so it would have been nice to have a broom and dustpan available to clean the floors so we didn't have to go to bed with gravel on our feet.
There was parking the car, we didn't have to park on the street. Walking distance from all the attractions we wanted to see.
Stayed in February 2024
Reviewed: 18 December 2023
Heather
United Stateswould have liked to have had breakfast for free
was clean and had a small kitchenette
Stayed in December 2023
Reviewed: 27 November 2023
Kayla
United StatesNeeds a good deep clean. I even had a dirty, used sponge for cleaning the 3 dishes we had. Needs more plates and glasses for sure. A lot of people coming and going so a little noisy and not private if sitting on porch.
I’m in the hospitality industry as a General Manager so I do have high expectations but the condo was pretty good. I had my mother with me for my brothers wedding and it was further away that I thought because I was only shown the check in office which is about a mile from where the condo is so we had to uber a lot! The space was good for two people.
Stayed in November 2023
Reviewed: 21 November 2023
Gambino
United Statesthe apartment was very nice..clean and air conditioner was nice and also clean air.
Stayed in October 2023
Reviewed: 9 October 2023
David
United StatesThe property grounds, such as deck, pool area, and general walkways need some updating and cleaning. While nothing was an issue, the property needs some updating and cleaning.
The room was on the smaller side but clean and the bed was comfortable. The kitchenette and fridge/freezer was a nice addition too. Bathroom was small but everything worked well.
Stayed in October 2023
Reviewed: 26 August 2023
Amanda
United StatesA/C definitely needs to be fixed or updated.
Nice, big room, had a pool, bed was comfy, had a little kitchenette and balcony.
Stayed in August 2023
Reviewed: 7 July 2023
Simon
United KingdomSmall + relatively basic - but, who cares? It's literally somewhere to sleep, park the car and cool off in the pool after using it as a base for exploring Key West.
Small + relatively basic. But the location was spot-on and centrally located - easy walking reach of the southern beaches, the old town and marina boardwalk, sunsets/mojitos @ Mallory Square and attractions like the Hemingway house. The pool and dedicated onsite parking were really handy, too. Would def recommend Mallory Square sunset + eating seafood on the boardwalk - saw tarpon and manatee in the marina! Avoid the easier beach at the southern end of Duvall Street and go for the Clarance S. Higgs Memorial Beach instead.
Stayed in June 2023
Reviewed: 1 July 2023
Miller
United StatesThe fridge did not keep cold. Bed sheets are not comfortable. The water pressure in the shower was very low.
I loved how dog friendly the property was! I also loved the pool area, we spent everyday outside by the pool. The location was perfect for a quiet and relaxing vacay!
Stayed in June 2023
Reviewed: 4 April 2023
Bill
United StatesIt is a little challenging to get parked, pull out , etc on Duval St at that time of day when picking up the keys.
GG was great!
Stayed in March 2023
Reviewed: 9 October 2022
Middleton
United StatesThe room did not lock from the outside, only the inside door handle locked. It seemed that the door had been broken open before, and it would have been very easy to since you couldn’t lock the deadbolt. The sheets for our king sized bed did not stay on at all. We had to put them back on every morning. There were small ants in the bathroom our entire 6 nights.
The staff was nice. It was far enough from Duval to not be bothered 24/7 but a short bike ride away from most everything.
Stayed in October 2022
Reviewed: 24 September 2022
Walter
United StatesMinimal parking available. The pool was more of an oversized bathtub, but the pool area was clean, & the water was nice.
It was clean. & well supplied. Parking was at least off the street. Reasonably quiet. Did have a pool
Stayed in September 2022
Reviewed: 3 May 2022
Russell
United StatesHalf inch gap between door frame and door at entrance.Could see outside.Also the bathroom door knob was loose.
Pool was nice
Stayed in April 2022
Reviewed: 5 April 2022
Tanya
United StatesRoom furnishings and surfaces were not in the best shape. Cracked floor tiles, old dated soiled upholstered chairs, toilet that ran. Maid service was very late in the day both days and first day only offered new towels and did nothing else.
Very convenient location. Loved pool and outdoor spaces. Liked having private balcony and kitchenette.
Stayed in April 2022
Reviewed: 19 February 2022
Maxine
United Statesto far from Duval St
it was chute and comfy
Stayed in February 2022
Reviewed: 18 January 2022
Randolph
United Statesbottom bed sheet did not fit mattress.
location
Stayed in January 2022
Reviewed: 11 January 2022
Andrea
United StatesDefinitely needs some updating and major cleaning.
Great location.
Stayed in January 2022
Reviewed: 24 December 2021
Amanda
United StatesI didn't realize the doors lock behind us even though it's an actual key entry, so we were locked out right after we entered the room - completely my fault but something to be aware of! The bed was also hard. We had an upstairs room (403) and while it was lovely, there was constant noise in the unit below us. It sounded like they were moving furniture around or maybe it was a barn door opening and closing, but it was very annoying and it scared my dog because he thought it was thunder.
Pat at the front desk was very friendly and knowledgeable. The location of Colors on White was within walking distance of Duval Street, although next time I would rent a bike or golf cart. We appreciated having a pool although we didn't use it.
Stayed in November 2021
Reviewed: 15 December 2021
Richa
United StatesNot applicable
It was all great!
Stayed in December 2021
Reviewed: 25 October 2021
Allie
United StatesWe put the sign on the door for maid service halfway through our trip and no one came. We simply found the maid on duty to get the towels we needed.
Cozy little cottages with a large sun deck & private pool! Parking onsite was a huge help!
Stayed in October 2021
Reviewed: 12 September 2021
Suzie
United StatesI felt photos were deceiving. Absolutley no curb appeal!!! The apartment I rented was on the ground floor opening onto a gravel parking lot next to a dance studio. The front of the building opened up to other businesses. The front door had a gap on the bottom lizards could crawl under. It was very clean. First day room service was great!! The second day room service consisted of trash emptied and extra towels in a bag beside the door. Beds weren't even made. Bed mattresses left a lot to be desired! No room darkening drapes over the blinds made it very light, hard to sleep. It took 4 minutes to get hot water in the shower first thing in the morning. I was told I would be called if the room became available before 4:00 since we arrived at 10:30 am. I wasn't called and in fact desk clerk said room wasn't rented the night before. A phone call would have saved us alot of hassel and time to enjoy our holiday.
Pool was excellent!
Stayed in September 2021
Reviewed: 1 September 2021
Ngoc
VietnamThe place was adequate for our trip and affordable than many places in Key West. The main part of Key West can be reached by 10mins bike, easy to find. There is parking onsite.
Stayed in June 2021
Warsaw, Poland
Malinska, Croatia
Prague, Czech Republic
Hikkaduwa, Sri Lanka
Milan, Italy
Vilnius, Lithuania
Machu Picchu, Peru
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content