1999 East Jefferson Avenue, Detroit, MI 48207, United States
#51 of 59 hotels in Detroit
Guests' ChoiceBased on 575 hotel reviews
6.3Cleanliness
6.7
Comfort
6.9
Location
7.5
Facilities
6.7
Staff
8.1
Value for money
6.6
Free WiFi
7.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 April 2024
Dezmond
United StatesNeeded a location close to NFL draft area and this hotel was perfect location. Front desk staff were very nice and it was really nice that they provided a shuttle van that took us to downtown area al day long.
Stayed in April 2024
Reviewed: 16 April 2024
Benesa
CanadaThis is an Okay hotel, good enough for a night - go at the game or at the concert and call it a night! Front desk ladies super accommodating and welcoming. Sheets were clean, and yes the rooms smell like cigarettes but please… this is Detroit! Keep your expectations in the same level of the money you pay. I would definitely go back again. Alsoooo great waffles for breakfast
Stayed in April 2024
Reviewed: 15 April 2024
Shantell
United StatesRoom service sucks
Close to the places I wanted to visit The 1st room I was given wasn’t clean but the quickly gave me another room better room service sucks had to ask for everything stayed for 3 days not one time did they clean my room
Stayed in April 2024
Reviewed: 14 April 2024
Nicole
CanadaThe hotel is a little old and in need of some updates. My room was clean, and it met all of my needs for one night.
The staff were amazing!! Very accommodating, especially the front desk. The location was close to all the sporting events which was great.
Stayed in April 2024
Reviewed: 4 April 2024
Rosemary
United StatesThe rudeness of the female staff employees
We liked the comfort and the cleanliness
Stayed in March 2024
Reviewed: 31 March 2024
Jessica
United StatesNoise from other guests was extremely loud and lasted all night. The bathrooms have sliding doors that thump loudly if you're not careful, and that noise plus the talking in neighboring rooms and hallways carries a lot. Bring earplugs and it'd be great
Comfy beds, nice amenities, friendly staff, good breakfast with numerous selections available.
Stayed in March 2024
Reviewed: 18 March 2024
Antoniece
United StatesDidn’t like my jacuzzi tub was dirty no tissue
Stayed in February 2024
Reviewed: 13 March 2024
Janice
United StatesWalls were thin and could hear other guests
Beds were comfortable
Stayed in March 2024
Reviewed: 2 March 2024
Richard
United StatesMarijuana smoking being done inside rooms making hallways & adjoining rooms on the floors smell - same strong smell when coming in door from handicapped parking area that's adjacent to the hotel lobby - supposed to be non smoking facility, that isn't being enforced we had to go out & purchase plug in air fresheners . On arrival Our bath-room sink had dried cleaner squirted in it and left to dry & not properly cleaned.
Breakfast was good great selection - staff friendly and polite
Stayed in March 2024
Reviewed: 28 December 2023
Bra
CanadaWe did not like the fact that the housekeepers never came to our suite to clean up and provide new toiletries for the duration of our 3 nights stay. Towels were not changed, the suite was not cleaned until we checked out. 👎🏾
The location was good and we enjoyed the breakfast.
Stayed in December 2023
Reviewed: 2 December 2023
Albert
United StatesIt was what I expected
Location was great, it fit our needs
Stayed in December 2023
Reviewed: 8 November 2023
Khalid
United StatesLocation
Stayed in November 2023
Reviewed: 1 October 2023
Michael
United StatesBad location, abandoned buildings with homeless people and parking lot is not really made for rental trucks. Hotel could have been cleaner and could not close curtains to keep light out floors were still wet from being cleaned
Check in was quick and easy did have a elevator did have breakfast in the morning.
Stayed in September 2023
Reviewed: 16 September 2023
Cook
United StatesElevator broke down
Stayed in August 2023
Reviewed: 15 September 2023
Carol
United StatesAll was I expected from other reviews except for the breakfast. By 7 am, the eggs were gone and no more were available and the other choices were scarce.
The friendly staff and location.
Stayed in September 2023
Reviewed: 10 September 2023
Slomp
United StatesOur room smelled like cheap weed and made my daughter's allergies go crazy! And the lobby had a huge cockroach in it. The price was high for this quality. Not sure how to change rating. Was not 5 stars... maybe a 3.5 brought up by the shuttle service, comfy bed and good breakfast and staff.
Staff was helpful, breakfast was good (fried eggs, sausage, waffle) , the shuttle driver, Rich, was prompt and friendly and reached by personal cell phone and dropped us off at Little Caesar's arena and picked us up afterward, that saved us money on parking in a lot and walking downtown.
Stayed in September 2023
Reviewed: 3 September 2023
Vroman
United StatesPrice was still a little steeper than I would normally go for. Breakfast left a lot to be desired. Makeshift sliding barn door was well built but didn't close all the way for privacy. Was a non smoking facility except the strong pot smell.
Location was good for our plans, free parking.
Stayed in September 2023
Reviewed: 24 August 2023
Engler
GermanyElevator was down, room was loud for near to the street
Free parking
Stayed in August 2023
Reviewed: 20 August 2023
Brianna
United StatesVending machine did not work. Did not see a pool.
Everyone was nice at check in and check out. Place was clean and nice looking. I would go back again.
Stayed in August 2023
Reviewed: 18 August 2023
Laura
United StatesFriendly and helpful staff
Stayed in August 2023
Reviewed: 1 July 2023
Emily
CanadaStayed with another couple for a concert, shuttle service to Ford field was great! Room was small but clean & comfortable for what we needed for one night after a night out!
Stayed in June 2023
Reviewed: 26 June 2023
Mariacory
United StatesWelcoming
Location
Stayed in June 2023
Reviewed: 15 June 2023
Cushway
United Statesgood breakfest
Stayed in June 2023
Reviewed: 1 June 2023
Brianna
United StatesThere was flies in the room. Food left in the microwave.
The jetted tub
Stayed in May 2023
Lavena Ponte Tresa, Italy
Badia, Italy
Seekonk, USA
Vysoke Tatry - Strbske Pleso, Slovakia
Rockport, USA
Carrigart, Ireland
Amsterdam, Netherlands
Chicago, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content