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Reviews of Comfort Inn & Suites Near Six Flags & Medical Center 3 stars

5622 Utex Boulevard, San Antonio, TX 78249, United States

#261 of 318 hotels in San Antonio

Guests' Choice

Review score

Based on 424 hotel reviews

6.2

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    6.8

  • Location

    8.1

  • Facilities

    6.5

  • Staff

    7.3

  • Value for money

    6.7

  • Free WiFi

    6.8

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Showing 1 – 25

  • Reviewed: 12 May 2024

    5.0
    Would not stay there again.
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Lobby hot. Was called particular because I asked if the A/C was working. No functioning laundry room Ice machine not working

    The room was clean

    Stayed in May 2024

  • Reviewed: 22 April 2024

    6.0
    Decent Hotel
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The rooms were cleanish. The bedding was super comfortable and clean. The fridge was unplugged and had mold growing inside. This was tough as my daughter has diabetes and we needed a fridge. The bathroom again was cleanish. The tub looked clean but had hair stuck to the wall and tub. The sink and toiletries were new and fresh but the sink was not clean as it looked at if it had tooth paste stains and other gunk. The breakfast was ok but nothing special. Some of the pastries were stale but the pancake mix was fantastic! Overall the stay was good but I do not think I will stay again unless the price was under $80. The people who are run this place are super nice but I can stay at a cleaner hotel with better breakfast for the same price.

    The staff was super friendly and helpful. Everyone had a smile and was willing to help as quickly as they could. They were quick to bring me batteries for the remote even though the remote still not work after.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights

    We reported many times the air conditioning was not working and was not reviewed nor fixed.

    It includes breakfast.

    Stayed in March 2024

  • Reviewed: 2 April 2024

    5.0
    Na
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Na

    Na

    Stayed in March 2024

  • Reviewed: 18 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Was not able to open room with the key card . Staff had to open room with an actual key. They said they would come back to fix it but they never did.

    Stayed in February 2024

  • Reviewed: 22 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Dining area- so many noisy people, standing room only for some. Many foods exhausted before we arrived.

    Stayed in November 2023

  • Reviewed: 30 October 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Elevator broken and we were placed on top floor, floors in our room were dirty, phone didn’t work in our room, no one cleaned our room on our second day of stay. Staff seemed to be overtaxed but friendly.

    Breakfast was good and well tended by staff

    Stayed in October 2023

  • Reviewed: 10 October 2023

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There're roaches in the bedroom we killed st least 6 of them

    Stayed in September 2023

  • Reviewed: 21 August 2023

    5.0
    We were exhausted after a day of travel. And encountered & reported the issue of the AC but no return call. The room
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was musty, Ac took hours to cool the room, carpet was damp, there were roaches in the bathroom & the even in the fridge. Short on towels.

    Location

    Stayed in August 2023

  • Reviewed: 10 August 2023

    7.0
    It was ok but could of been better
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    There was a smell like something wet was left in the room and the carpet felt wet not sure if the AC had leaked into the carpet or what but it was humid. The room was a lil tight. There was also no laundry room.

    The beds were comfortable and good size restroom

    Stayed in August 2023

  • Reviewed: 7 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Room , Bed, Bathroom

    Breakfast was OK

    Stayed in July 2023

  • Reviewed: 12 May 2023

    7.0
    Okay
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bed was very uncomfortable. A few towels not many. Smallest shower ever

    Great location

    Stayed in May 2023

  • Reviewed: 12 April 2023

    7.0
    satisfactory
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    needs some updating. shower head in Rm 217 would not stay in holder.

    location and good breakfast

    Stayed in April 2023

  • Reviewed: 26 March 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Older front desk guy, possible owner/manager? was rude to a guest on the phone and then wouldn't give his name to customer. This kept me waiting too long, as i was trying to check in. Then i reserved 3 rooms under my CC, but put under guest's names. But when guests were trying to check in, he insisted i come to motel in person to check them in. Which was inconvenient, as I was getting ready for my Mother's funeral services!! Then i when i did arrive, he'd already checked them in, but wouldn't give me their room #'s. He gave family of 5 king bed, which was supposed to go to my Dad. So they had to be moved upstairs to double beds. Then upon check out, after $100 deposit inconvenience, which clerk forgot to give cash deposit back to my guest...he charged them $7 more on their upstairs room. After i had reserved all 3 rooms together. Then there were stains on sheets n comforter. Oh and the door was cracked open upon return to room...luckily i didn't have any belongings in it yet. Should have a sign if door needs to be pulled shut from not automatically closing properly.

    Breakfast and room good. Front desk younger clerk, Carlos? was very nice and polite.

    Stayed in February 2023

  • Reviewed: 1 March 2023

    7.0
    good for price
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    it’s wasn’t nothing bad when I stayed

    it was good, clean bathrooms

    Stayed in January 2023

  • Reviewed: 7 February 2023

    7.0
    room had a musty smell and bed seemed broken and very loud
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    nothing

    perfect location right off the highway and not congested

    Stayed in February 2023

  • Reviewed: 19 October 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    It a nice place.

    Stayed in October 2022

  • Reviewed: 10 October 2022

    5.0
    Was ok
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    They need to be more organized. They said I will receive a refund for giving me the wrong room so will see.

    Close to everything I need't to do.

    Stayed in October 2022

  • Reviewed: 27 September 2022

    7.0
    Great for an overnight stay
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    You could tell this was a renovated property where some areas still needed work.

    Great location. Clean rooms.

    Stayed in September 2022

  • Reviewed: 24 September 2022

    5.0
    it was good for the price
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the towels had stains

    the price

    Stayed in September 2022

  • Reviewed: 16 September 2022

    7.0
    Good
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The hotel room and hallway smelled a little musty or like mildew,

    I enjoyed the location. The hotel looked clean, the beds were comfortable. The staff was very friendly.

    Stayed in September 2022

  • Reviewed: 23 August 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    All well except the black dots on the wall Wonder if that was mold

    Stayed in August 2022

  • Reviewed: 3 August 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    My bed was dirty at time of arrival

    Stayed in July 2022

  • Reviewed: 27 July 2022

    5.0
    It was only doable for one night. I wouldn’t choose that hotel at that location again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Our room was pretty beat up. The AC unit looked like it was falling apart & did not work to it’s full power. The shower had low water pressure. The tub leaked a bit.

    It was doable for just one night.

    Stayed in July 2022

Showing 1 – 25

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