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Reviews of Comfort Suites Lombard/Addison 3 stars

530 West North Avenue, Lombard, IL 60148, United States

#8 of 8 hotels in Lombard

Guests' Choice

Review score

Based on 209 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.8

  • Location

    7.9

  • Facilities

    7.3

  • Staff

    7.7

  • Value for money

    7.4

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 26 May 2024

    7.0
    It was a nice stay.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night

    Not enough complimentary shampoo and conditioner for even two people.

    Easy access to the freeway. The room is clean and good size for family.

    Stayed in May 2024

  • Reviewed: 12 April 2024

    7.0
    Ok stay..
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    They was remodeling so it was so so on repair but they told us that. Curtains were dirty and the breakfast was so so as well. Eggs was cold..

    The beds were comfy.. nice bathroom in our room.

    Stayed in April 2024

  • Reviewed: 25 March 2024

    7.0
    Ight
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Staff blame me for smoking in the room when I didn't.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Water pressure in the shower was terrible, would have been better to shower in the rain.

    Room a was a good size. Bathroom was nice

    Stayed in March 2024

  • Reviewed: 25 September 2023

    6.0
    It was comfortable
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    First floor not so clean carpet and limited parking

    Location

    Stayed in September 2023

  • Reviewed: 5 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    The shower was only a trickle of water and it took a long time for it to get hot.

    Stayed in September 2023

  • Reviewed: 27 August 2023

    7.0
    It was good
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    I have no complaints

    Convenient location, cleaned and descent rate

    Stayed in July 2023

  • Reviewed: 7 August 2023

    8.0
    Was comfortable
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The small food selection at breakfast, no fresh fruit. The water pressure in the shower, we bathe with a little splash of water. Also the rooms were freshly paint and the faucet in the bathroom was all mess up with dry paint and the room door.

    It was a little hidden from the noise and rush off the city

    Stayed in August 2023

  • Reviewed: 29 July 2023

    8.0
    Could’ve been better if the front desk was nice!
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    Came here on the afternoon and the front desk didnt treat us well. She was rude. Didn’t even greet when we came, didn’t even say thank you. Gave us keys to the room but it didn’t work. Called the front desk while I was in 3rd floor and she didn’t even say sorry and just said “you need to go to the front desk” that’s all not even a sorry. When I went downstairs to tell her that the key didn’t work, she said “did you go to the right room?” Are you kidding me ? I’ve been traveling to so many states and stay in so many hotels! After i said yes I did went to the right room. she just said “oh really” ????? What the hell is that answer ??

    Stayed in July 2023

  • Reviewed: 1 July 2023

    6.0
    nice place, clean, location is great. I advice to stay
    • Business trip
    • Solo traveller
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    Staff little bit not supportive.

    location and tidiness

    Stayed in June 2023

  • Reviewed: 20 March 2023

    6.0
    Pleasant
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    coming up through the stairway was very nasty my bathroom toilet was overflowing I called the front desk all they could say was to come down get a plugger smh

    good customer service

    Stayed in March 2023

  • Reviewed: 6 February 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 3 nights

    Did not like the breakfast arrangement. Common spoon was used for Bacon, Eggs and Hash Brown.

    Clean and Spacious rooms.

    Stayed in February 2023

  • Reviewed: 12 December 2022

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • King Suite
    • Stayed 6 nights

    The room was far from the cleanest one, I usually don't notice the dust, but after I found it in the watertank of coffee machine, I start looking around and found it everywhere. The bathroom was beautiful if you don't look at the walls. The sofa and carpet had a lot of stains. Charging station wasn't working. Outside was reconstruction or something like that and it was 24/7, noise was almost non-stop even at the night, was waking up like 4-6 times and I usually sleep very deep. I traveled in the beginning of December and it was pretty cold out, and one day the heater suddenly stopped working, next day I went to the lobby and told them about it, lady said she don't know how to fix it, but maybe I didn't turn it on properly; she went with me upstairs, set it up for 83 and said I can't change the temperature, its the only one working. In 5 min it stopped working again, so I went downstairs, told her that while she was on her personal phone, she said she will be right up, so I came back to my room, waited 40 min (was sitting under the blanket with my coat on, wasn't eating because I was waiting for her - so food gets cold too), I was so pissed and went downstairs again. Lady said to pack my stuff and she will be moving me to a different room, I asked if she have anything in the same floor, cause I have a lot of stuff to pack, she said she don't know, and prob she don't have anything there, so I packed all my stuff, went downstairs with 10 bags in my hands and she gave me the room that is 2 doors away from the old one. Comparing good and bad stuff, next time I will looking for anything else in the town.

    The room size was pretty nice, it had a table, nice chair. The bathroom was pretty big too.

    Stayed in December 2022

  • Reviewed: 20 September 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Hot tub was not working Added pool solutions in middle of day while pool was opened.

    Very good

    Stayed in September 2022

  • Reviewed: 19 September 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The hot tub Jacuzzi wasn't open but when I booked it it didn't say that.

    Rooms were spacious clean

    Stayed in September 2022

  • Reviewed: 23 August 2022

    6.0
    Our stay was pleasant, but construction kept it from being safe to exit onto the busy street. view was obstructed.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Exiting the property was hazardous.

    Nice location.

    Stayed in July 2022

  • Reviewed: 8 August 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Staff was unfriendly

    Stayed in August 2022

  • Reviewed: 1 August 2022

    8.0
    Served it's purpose, but basic
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Spa bath wasn't working, hotel smelt a bit musty. The building is getting old.

    Large room, breakfast included

    Stayed in July 2022

  • Reviewed: 24 July 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 3 nights
    • Submitted via mobile

    pool

    Stayed in July 2022

  • Reviewed: 20 July 2022

    7.0
    okay
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Running kids in the night, snotty check in person, and deposit in case of damages were a little much.

    The room was nice.

    Stayed in May 2022

  • Reviewed: 14 July 2022

    8.0
    Overall good stay
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Room had some kind of smell. Not sure but something from carpet. Musty once you open the door. Carpet needs to b cleaned too.

    It was good size room. Hot breakfast. Clean room.

    Stayed in July 2022

  • Reviewed: 6 July 2022

    7.0
    It was
    • Leisure trip
    • Couple
    • King Suite - Accessible/Non-Smoking
    • Stayed 1 night

    Came in late from out of town. Checked in. Asked for the next night as well. Told we were good. The morning person called angry at me for not checking out on time. I told her I'd come to front desk. Night person didn't fulfill my request of another night. But, the morning person was angry and taking it out on me instead of asking me what happened the night before. We eventually got past all of it and I booked another night. BUT, I did not appreciate being treated that way when it wasn't my fault. I work in customer service and I never would have even brought that up to my client. I would have just straightened it out and then told the night person they mucked it up.

    Convenient to where we needed to go. Mostly clean.

    Stayed in July 2022

  • Reviewed: 13 June 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe King Suite with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was good but not much selection. Curtains were shredded in our room. Was told they were in process of replacing.

    Quiet. Room was very spacious and comfortable.

    Stayed in June 2022

  • Reviewed: 13 June 2022

    7.0
    Good for what we needed at the time.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 4 nights
    • Submitted via mobile

    pool was not very clean with buildup on walls of pool. curtains were shredded. No room service during visit from Wednesday through Sunday., had to ask for soap and clean towels after4 days.

    Location was good for our needs. Bed was comfortable. Staff was nice and accommodating.

    Stayed in June 2022

Showing 1 – 25

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