1350 Northwest 118th Street, Clive, IA 50325, United States
#3 of 10 hotels in Clive
Guests' ChoiceBased on 616 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
9.0
Facilities
8.5
Staff
8.7
Value for money
8.4
Free WiFi
7.5
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End of dialog contentReviewed: 22 April 2024
Lorenza
United StatesI changed my accommodation and the hotel didn't not receive the change and got charged early for my room.
Location, overnight staff, breakfast area.
Stayed in April 2024
Reviewed: 21 April 2024
Theresa
United StatesKids running in the hallway
Everything was perfect
Stayed in April 2024
Reviewed: 19 April 2024
April
United StatesThe room was amazing
Stayed in April 2024
Reviewed: 11 April 2024
Barb
United States$50 pet fee. It is high compared to other hotel chains.
Stayed in April 2024
Reviewed: 8 April 2024
Steven
United StatesWell the bill wasn't right at first. They were charging me 25 dollars more than what booking.com had quoted. Found out they bill it for incidentals. It was removed. Then three days later I got billed for two bottles of water that were in my room when I arrived. Never had this happen before. I thought they were complimentary. The lady told me I should read the tag on the bottle. I'm not very happy with this.
The location was perfect. The staff was pleasant. It was quiet.
Stayed in April 2024
Reviewed: 6 April 2024
Froehlich
United StatesNice place, clean
Stayed in April 2024
Reviewed: 3 April 2024
Jeanette
United StatesThe bedding was not comfortable. It was crinkly stiff and noisy. Did not get a good night's sleep.
Most everything was very nice, clean and pleasant except for the bedding.
Stayed in March 2024
Reviewed: 29 March 2024
Tharen
United StatesConvenient, clean. Staff was very nice
Stayed in March 2024
Reviewed: 27 March 2024
Renae
United StatesBreakfast could have more options for hot food.
Price, easy off highway
Stayed in March 2024
Reviewed: 21 March 2024
Donna
United StatesBeds were too high, hard to get into.
Stayed in March 2024
Reviewed: 19 March 2024
Jones-rider
United StatesRoom phone not connected. This is not acceptable for 3rd floor patrons. Check connection behind side table and noticed food wrapper and candy. Sink and shower water stands and drains very slow. Otherwise decent place to stay on short notice
Convenient to surrounding restaurants
Stayed in March 2024
Reviewed: 12 March 2024
Katie
United StatesGym
Location, staff, comfort of room
Stayed in March 2024
Reviewed: 11 March 2024
D-hotel
United Statesthe hot tub was out of service at the only time I had availability to use it. step-in shower with shower chair that doesn't fit is an extremely poor set-up. the size of the chair makes it sit uncomfortably lopsided in the shower and then since the chair is twice as big as the shower, the curtain can't keep the water in and it gets all over the floor. also one of the shower heads wouldn't work. if it's user error, directions on how to make both heads work would be nice.
biscuits and gravy breakfast with waffles is always a win. Coffee was not stellar. Staff are always exceptionally friendly and helpful. beds are comfy.
Stayed in February 2024
Reviewed: 7 March 2024
Manda
United StatesThe breakfast was not the best, and when we asked the lady for help if there were more items in back she ignored us.
I liked that there was an option to pre book and pay at the location. The hot tub the first time we went there was great.
Stayed in February 2024
Reviewed: 6 March 2024
Holly
United StatesNo complaints
Clean, comfortable, great location, friendly staff, great breakfast. Will definitely stay again
Stayed in March 2024
Reviewed: 25 February 2024
Tonya
United StatesAlthough the room was a good size it wasn't as clean as it should have been. there was crumbs under the furniture that I could see when I sat on the couch and I had to go get a blanket because there was only sheets on the bed, other than that my stay was pleasant.
The suite was large like the size of a one bedroom studio apartment. The staff was inviting and polite. Also the selection for breakfast was great.
Stayed in February 2024
Reviewed: 19 February 2024
Yoder
United StatesBreakfast food was very limited.
Stayed in February 2024
Reviewed: 22 January 2024
Dino
United StatesLocation
Stayed in December 2023
Reviewed: 22 January 2024
Laurendia
United StatesThe breakfast was really nice, and the pool was really nice too.
Stayed in January 2024
Reviewed: 14 January 2024
Barb
United StatesPlease see above
Breakfast good. Kitchen person...not friendly, not Adequately refreshing the food and juices. Wish the pool was warmer, I come to there to have my grandchildren stay with me as a treat.
Stayed in December 2023
Reviewed: 4 December 2023
Kindra
United StatesJust seems dated,better carpet,drapes
Large room
Stayed in October 2023
Reviewed: 4 December 2023
Andrew
United StatesThe bed was hard as a rock. Woke up with a sore back and knees. Also when we checked in there was trash from the previous guest still in the room, and our bed sheet had a tear on it.
The staff was friendly. Pool and hot tub were nice
Stayed in December 2023
Reviewed: 27 November 2023
John
United StatesNo bj
Stayed in November 2023
Reviewed: 9 November 2023
Margaret
United StatesThe hot tub was under maintenance so I was unable to use it. I paid more than my budget per night for this trip specifically because it had a hot tub and then didn't get to use it.
All was good except ... see what didn't like.
Stayed in August 2023
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