321 Commercial Street, Portland, ME 04101, United States
#5 of 25 hotels in Portland
Guests' ChoiceBased on 388 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
9.0
Staff
9.1
Value for money
8.0
Free WiFi
9.1
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End of dialog contentReviewed: 19 May 2024
Linda
United StatesGreeted friendly professional easy check in beautiful rooms and amenities
Stayed in May 2024
Reviewed: 18 May 2024
Barbara
United StatesThe bathroom tub/shower drain didn't work.
Stayed in May 2024
Reviewed: 15 May 2024
Ronald
United StatesNonething
Food was avail breaKfast
Stayed in May 2024
Reviewed: 10 May 2024
Randall
United StatesThere was nothing not to like. It was everything that we could ask for.
Excellent location, close to the things we wanted to see. Very clean and quiet. Great staff, more than willing to help.
Stayed in May 2024
Reviewed: 3 May 2024
Kevin
United StatesThe shower water pressure was low.
Location, staffs, clean and the room was large enough as well as a shower.
Stayed in April 2024
Reviewed: 13 April 2024
Anne-marie
United StatesThere was nothing about the hotel that we didn’t like.
Off-season rate was very affordable. The room was quiet and very comfortable.
Stayed in April 2024
Reviewed: 6 April 2024
Emily
United StatesNothing, really.
Everything
Stayed in April 2024
Reviewed: 21 March 2024
Washburn
United StatesValet parking only, for which there is an additional $35/day charge.. I drive a standard, and no one could park it from valet as they didn'thave anyone on staff to drive a stick shift.. I valet parked my own vehicle and was still charged. There is supposed to be a credit, but I haven't seen it yet. When we got to the room, there was still a towel on the bathroom counter, seemingly used.. Wasn't sure if it was someone prior, or cleaning staff used it and forgot to remove it. Just a bit odd.
Harbor view, upper floor. Nice lobby area, breakfast was good.
Stayed in March 2024
Reviewed: 18 March 2024
Laura
United StatesGood location and easy to get to. Near all Old Port attractions.
Stayed in February 2024
Reviewed: 14 March 2024
Mark
United StatesParking
Room was big with great view
Stayed in March 2024
Reviewed: 2 March 2024
Jterry1981
United StatesStarbucks was very expensive
Staff were very accommodating to a unique situation I had.
Stayed in February 2024
Reviewed: 26 February 2024
Brittany
United StatesN/A
The woman at the front desk was very friendly and helpful. The room was large and clean and the beds were comfortable. The pool and gym were nice and the location was fantastic, very easy to walk to shops and restaurants.
Stayed in February 2024
Reviewed: 27 December 2023
Scrimpsher
United StatesNothing
The location was fantastic! We were so close to everything we wanted to do.
Stayed in December 2023
Reviewed: 25 December 2023
Claudia
United StatesNothing comes to mind.
Clean, convenient, competent staff.
Stayed in November 2023
Reviewed: 29 November 2023
Cheryl
United StatesNowhere to park . The valet is 25.00/night . All the free spots on the street near hotel are taken .Felt a little unsafe . Lots of vagrancy around the area.
Clean ,friendly staff. Great restaurants close by .
Stayed in November 2023
Reviewed: 27 November 2023
Megan
United StatesLoved the location! Walking distance to shops and restaurants. The hotel room was a great size and had a nice modern look. It was perfect for a girls weekend,
Stayed in November 2023
Reviewed: 26 November 2023
Barbara
United StatesNo fan in the bathroom, no hand held shower, paper thin walls, remote didn't work but they did bring us one that did work when requested. Booking.com failed to accurately provide important additional details about the hotel charges. $35/day valet only parking, several miscellaneous fees which added $200+ to our stay.
Great location, welcoming lobby, lovely decor, clean, nice selection of breakfast options.
Stayed in November 2023
Reviewed: 9 November 2023
Dianne
CanadaSignage to main door. Everyone uses the door from the street which was locked. We sat in the lobby/ bar and had to get up all the time to let ppl in to checknin
Stayed in November 2023
Reviewed: 7 November 2023
Cynthia
United StatesThe price.
The hotel was clean, staff very friendly. Location.
Stayed in October 2023
Reviewed: 6 November 2023
Christy
United StatesThe room had an air purifier, however we found the room stuffy. The view outside was a homeless tent surrounded by litter and the Starbucks downstairs didn’t have a working espresso machine
The property is conveniently located and nicely designed.
Stayed in November 2023
Reviewed: 27 October 2023
Choy
United StatesComfortable
Customer service are great
Stayed in October 2023
Reviewed: 25 October 2023
Donna
United StatesComfortable lobby, enjoyed sitting with friends. Loved 2 king beds. Bathroom walk in shower was a great surprise.
Stayed in October 2023
Reviewed: 14 October 2023
Mara
Puerto RicoParking. None available. Valet only at $35 per night.
Clean and comfortable
Stayed in October 2023
Reviewed: 13 October 2023
John
United StatesThe price - a little high for an October booking - understand July and August - will probably look elsewhere next October
Room & location
Stayed in October 2023
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