1295 Cinema Way, Benton Harbor, MI 49022, United States
#2 of 11 hotels in Benton Harbor
Guests' ChoiceBased on 251 hotel reviews
8.4Cleanliness
8.9
Comfort
9.0
Location
8.5
Facilities
8.9
Staff
8.8
Value for money
8.2
Free WiFi
7.7
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End of dialog contentReviewed: 21 May 2024
Doc
United StatesThe prices for food and drinks were high, but not unexpectedly so.
The staff were friendly and very accomodating.
Stayed in May 2024
Reviewed: 6 April 2024
Megan
United StatesWished there was a hot tub or complimentary breakfast
Everything was newer, clean. The gym area was big/nice.
Stayed in April 2024
Reviewed: 25 March 2024
David
United StatesNo breakfast but you could purchase items from the Bistro.
Loved the shower and the room was very functional.
Stayed in March 2024
Reviewed: 25 March 2024
Jill
United StatesN/a
Very clean, newer than similar ones in area.
Stayed in March 2024
Reviewed: 24 March 2024
Brittany
United StatesDidn't recieve my incidental back until a month later
Room was clean
Stayed in February 2024
Reviewed: 15 March 2024
Fredganol
United StatesNot much that I didn't like just hate the whole incidental charge that gets charged to your card and the fact that the hotel wants the charge but then defaults it to your bank to get your $ bk when they are the one that charged you the extra $100
Excellent check in fast and efficient and she was very polite and helpful at the counter and the room was exceptionally nice
Stayed in March 2024
Reviewed: 4 March 2024
Taets
United StatesSuper thin walls and the guy next door was yelling and fighting with someome from 3am on.
Nice hotel, good location, good price
Stayed in March 2024
Reviewed: 21 January 2024
Mueller
United StatesThe lack of hot chocolate
How clean it was
Stayed in January 2024
Reviewed: 12 November 2023
Vicki
United StatesOnly issue we had was that we couldn’t get in when we got there. Computer and credit cards didn’t work but they didn’t know and told me it was my card. Sat there with my kids calling fraud lines when they could’ve been swimming. Later they realized it wasn’t my cards when it happened to other patrons who arrived. Not a huge deal but this took a long time and it was pretty stressful. Manager the next day said she didn’t know anything about it.
Clean and up to date. Rooms nice.
Stayed in October 2023
Reviewed: 5 November 2023
Eigenbauer
United StatesThe settee was not comfortable, beautiful but not comfortable for sitting and resting your back.
I loved the décor of my room. The settee was lovely looking but not great for sitting because the back was too recessed. The shower was different than I have experienced but very up-to-date.
Stayed in October 2023
Reviewed: 23 October 2023
Ron
United StatesLocation was good, no breakfast was available.
Stayed in October 2023
Reviewed: 8 October 2023
Timothy
United StatesI had requested a room on the ground floor, and We were given the perfect room that was located right by an entrance. Even though there was a huge party going on in the lobby, we were not bothered by any noise.
Stayed in October 2023
Reviewed: 18 August 2023
Connie
United StatesNo free breakfast not even a donut?? No free coffee in the lobby? We just stayed in Pigeon Forge and our hotel had free lemonade and water in the lobby. Every evening free soda and popcorn. Wonderful free breakfast every morning. This was so disappointing.
Very nice new modern hotel. It was very clean and had a friendly staff.
Stayed in August 2023
Reviewed: 14 August 2023
Kevin
United StatesNo complimentary coffee and the prices in the lobby were high.
Clean and comfortable. The design and layout of the room was excellent.
Stayed in August 2023
Reviewed: 1 August 2023
Dolan
United Statesonly 1 area with fire pit. large party monopolized
outdoor area nice addition
Stayed in May 2023
Reviewed: 26 July 2023
George
United StatesNothing
Location. Very close proximity to lots of convenient stores and the beach
Stayed in July 2023
Reviewed: 25 July 2023
Sydney
United Statesit was extremely outrageously expensive, shower was clogged, there was a lot dust in the lamps I couldn’t stop coughing the first night.
it was very nice, chic, and super comfortable.
Stayed in July 2023
Reviewed: 24 July 2023
Amy
United StatesThere was no hand lotion.
The staff was friendly and the facility was clean and new.
Stayed in July 2023
Reviewed: 18 July 2023
Susan
United StatesSmoother check in. Free breakfast.
Location and cleanliness.
Stayed in July 2023
Reviewed: 11 July 2023
Natchaya
United StatesThey were out off shower hats but lucky Walmart and Meijer close by 🙃
Has a big parking lot. Good location and surrounding by a few hotels. Next to Walmart and Meijer
Stayed in July 2023
Reviewed: 19 June 2023
Ortiz
United Statesthe pool was very cloudy
courtyard is very nice but need cousins for the chairs around the fire
Stayed in June 2023
Reviewed: 13 June 2023
Trisha
United StatesNo hot tub
clean and quiet
Stayed in April 2023
Reviewed: 2 June 2023
Dawn
United Statesslamming doors, noisy neighbors. could hear people upstairs walking around every morning
nice outdoor area with firepit. first time i have seen a firepit in the outdoor space. would have been nice if there were 2 only because big party monopolized outdoor area every night
Stayed in May 2023
Reviewed: 26 April 2023
Darryl
United StatesI was satisfied with this accomodations
Very nice very comfortable very quiet
Stayed in April 2023
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