The room we were in did not have a pleasant smell , musty odor in room so this was unpleasant

Quiet, nice /clean hotel

Stayed in April 2024

Clean, good location, good staff

Stayed in March 2024

Room was VERY VERY dirty. You could tell the bathroom floor hadn't been mopped in a very long time. Water was spilled and we cleaned it up and the towel was very dark from cleaning the floor. We also had a lot of hair that didn't belong to us in the bathroom. It's just nasty to have to deal with those types of simple issues when it's supposed to at least be cleaned in between guests.

Good location Helpful staff

Stayed in May 2023

How wet/humidity of the room when we arrived.

How they were cleaning the entire time we were there. I like the restaurant being available and the chef was very approachable and very nice.

Stayed in September 2022

Great staff. Good bar with excellent snacks.

Stayed in April 2022

Hot tub was labeled as not working. At check out I mentioned we would not have picked this hotel if I had know the hot tub didn’t work. The price was a lot more than other similar hotels. My self and my son in the military both have current injuries that we looked forward to relaxing in a hot tub

Location was good!

Stayed in March 2022

No breakfast like advertised, and jaccuzi tub didn’t work

Great place to stay and clean facilities- comfy beds

Stayed in October 2021

I thought I was getting a King Suite, but it looked just like the King. I saw no difference on in bedding or square footage.

Marriot is always a good choice.

Stayed in August 2021

We stayed there because they had a pool and it closed before we got back :(

It was very clean

Stayed in June 2021

Starbucks only open until 9:30am. Reservations lost when checking in. Resulting in room without reserved king bed. Fixed the next day. Breakfast sandwich at Bistro had zero taste. Alarm in room next door went off for 25 minutes, called desk. Once in lobby, the young man who handled it was rude and should of said "sorry for the inconvenience", rather it was like he blamed us. He was the worst part of our 4 night stay. He needs a job not involving customer service. I would not return simply to avoid him.

Breakfast had zero taste and the poor girl worked alone. One other employee came in but did not help her

Stayed in July 2021

breakfast was lame

Stayed in May 2021

had to schedule gym time

Close to military base and shopping, good location near interstate

Stayed in April 2021

Nothing

Everything

Stayed in March 2024

During our recent stay at the Courtyard by Marriott Clarksville, my family and I encountered several aspects of our experience that fell short of our expectations. Customer Service: We found the interactions with the staff, particularly at the reception, to be less accommodating than anticipated. An instance that stood out was when I, due to my visual impairment, sought clarification on my room number and felt the response lacked the considerate communication we had hoped for. Breakfast Options: The breakfast variety was limited, predominantly featuring only scrambled eggs. While we understand staffing might dictate the service style, the mannerisms of the individual serving breakfast felt unorthodox, including an unexpected gesture for fist bumping. Efficiency in Service: We observed a noticeable delay in service across various hotel facilities without clear communication from the staff regarding the cause or the expected wait time, leading to an inconvenient guest experience. There were guests who complained that their room was found dirty and not cleaned after previous guests at all. Amenity Availability: There was a significant wait time to purchase beverages due to the attendant being preoccupied. This delay, especially without acknowledgement, impacted our convenience. Cleanliness of Facilities: The swimming pool's cleanliness did not meet our expectations, which detracted from our overall enjoyment of the hotel's amenities. Room Maintenance: The condition of the bathroom, particularly the bathtub, was unsatisfactory. It was not only visually unappealing but also functionally deficient, with improper drainage leading to water accumulation. There were also dozens of other little things that would take too much space to list here.

Spacious rooms.

Stayed in March 2024

They double charger me

Everything

Stayed in March 2024

it would be great if there was a breakfast included option

Staff was friendly at all times, both in the reception and the kitchen, I'm glad we stayed there.

Stayed in July 2023

They have a bad ants 🐜 problem

It is close to everything

Stayed in July 2023

Beds were very comfortable and the room was nice and spacious.

Stayed in June 2023

It’s clean and the location was great

We had no ac the first night it was very hot the plugs in the room didn’t work we did not have the room clean even tho we ask for it to be clean the person that came to fix the ac put his work stuff on the bed we sleep in it wasn’t a good stay at all the the staff in the breakfast was awesome the cook was friendly and warm but my overall stay was terrible

Stayed in June 2023

i didn’t dislike anything

it was very clean and smelled amazing and the staff was amazing and accommodating

Stayed in May 2023

N/a

I didn't attend the breakfast

Stayed in April 2023

We booked online, showed up three hours after we booked to be told that they were overbooked, and didn't have rooms for us. The front desk lady was very unprofessional and could care less. Terrible experience.

Stayed in March 2023

we were sad the pool was closed but it was due to an unexpected accident so we understood.

clean

Stayed in October 2022

The staff was very friendly. The room was clean and comfortable. Will stay there again, when passing through.

Stayed in September 2022