3990 Sheraton Drive, Macon, GA 31210, United States
#18 of 55 hotels in Macon
Guests' ChoiceBased on 382 hotel reviews
8.0Cleanliness
8.6
Comfort
8.5
Location
8.7
Facilities
8.2
Staff
8.9
Value for money
8.0
Free WiFi
9.0
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End of dialog contentReviewed: 6 May 2024
Olga
RussiaWe had included breakfast, but in reality it’s Starbucks cafe inside there we have to order and just limited food(
We had room with Road view, was noisy. And also we saw same big bags in our room:
Stayed in May 2024
Reviewed: 4 May 2024
Douglas
United StatesStaff was great and helped ensure the fire pit area was working, which our family really enjoyed.
Stayed in April 2024
Reviewed: 15 April 2024
Christine
United StatesWhen we checked in we were told breakfast was included with our room, yet in the morning when we went for breakfast our room number was not on the list and No one tried to trouble shoot it for us. Hence we went out for breakfast. Really not happy with customer service aspect. When I asked at reception they also did nothing, not even apologize. Also no soap in the bathroom for hand washing
Clean and comfortable and convenient to the highway
Stayed in April 2024
Reviewed: 14 April 2024
Tamika
United StatesI did not like the smell of the hotel. It smelled old and did not smell clean.
Stayed in April 2024
Reviewed: 11 April 2024
Selena
United StatesPool was closed, bathroom floor wasn't clean
Spacious rooms, amazing breakfast, friendly staff, generous outdoor seating
Stayed in April 2024
Reviewed: 9 April 2024
Torramce
United StatesThe pool area wasn't open. I would have liked a balcony
It was very comfortable. The staff was nice.
Stayed in April 2024
Reviewed: 18 March 2024
Tina
United StatesNo bar where you could sit and relax to have a drink.
Very friendly, and open with communication.
Stayed in March 2024
Reviewed: 16 March 2024
Larry
United StatesLOCATION
AWESOME
Stayed in March 2024
Reviewed: 5 March 2024
Venus
United StatesThere was one person at front desk who made the stay extremely difficult. She was unpleasant and had ZERO desire to help. When my guest couldn’t get any help from her and asked to speak to a manager, the lady lied and said the manager wasn’t there. Trust I’m not needy and I’ve never had to call booking.com for help before today and I’ve enjoyed booking.com services for about a decade. They completely handled the situation. Everything but the one lady was amazing.
Clean, quiet, close to restaurants and key locations
Stayed in March 2024
Reviewed: 2 March 2024
Pamela
United StatesNothing
Love the balcony. *****
Stayed in February 2024
Reviewed: 29 February 2024
Steven
United StatesThe location was right of exit 169 of interstate 75 within a block of the restaurants. The price was also excellent for the two days.
Stayed in February 2024
Reviewed: 27 February 2024
Gladney
United StatesNa
The staff and location was great.
Stayed in February 2024
Reviewed: 26 February 2024
Larry
United StatesDid not have a luggage rack and no complementary coffee except two packets left in the room. For the price, breakfast should have been included.
Clean room and quiet location
Stayed in February 2024
Reviewed: 20 February 2024
Kari
United StatesCoffee was not available unless paid for. Ive never seen this at a hotel. Coffee in the morning should always be available and complimentary.
Very nice room, had a couch so we could watch the playoff football game without sitting on our bed. Good gym.
Stayed in January 2024
Reviewed: 28 January 2024
Tameka
United StatesPrivate location and great amenities
Stayed in January 2024
Reviewed: 27 January 2024
Eric
United StatesNoise level was not acceptable. The floor above us squeeked awful with every movement. Made it hard to get to sleep and then were woken up in early morning with all of the noise above us (which was just people walking normally).
Location and price
Stayed in December 2023
Reviewed: 15 January 2024
Patricia
United StatesN/A
Restaurant and bar
Stayed in January 2024
Reviewed: 7 January 2024
Lisa
United StatesThe bed in room 127 is very firm, uncomfortable.
The staff is professional and friendly.
Stayed in January 2024
Reviewed: 2 January 2024
Karyn
United StatesNa
Starbucks, bed and size of room/location
Stayed in December 2023
Reviewed: 26 November 2023
Cynthia
United StatesThe person at the front desk was very helpful and efficient. The rooms were spacious and clean. The location was right off the expressway which served our travel needs well.
Stayed in November 2023
Reviewed: 4 November 2023
Perry
United StatesThe convenient location and a nice sized room. The restaurant opened at 5, and after a long drive, I was pretty hungry. I tried the burger 🍔. Perfectly done with seasoned fries. Staff were very pleasant, and I'll be back on my next trip down.
Stayed in November 2023
Reviewed: 16 October 2023
Edward
United StatesTha tv needs to be repositioned.
The room was very clean. The staff was exceptional.
Stayed in October 2023
Reviewed: 11 October 2023
Constance
United StatesThe train that came by three times
Just wish the train wasn’t so close
Stayed in October 2023
Reviewed: 17 September 2023
Tiffany
United StatesThe hotel itself is becoming to look very dated on the outside, as well as the inside. I really enjoyed being there, but there were a few things that just needed attention. The outside looks very old. You can tell this property has been there a while. The carpeting in the halls is becoming dirty and is starting to develop a smell. That is also true for the carpet in the bedroom. I feel that if you catch it now and get the whole hotel a good shampoo then it will make a big difference instead of having to pull up carpet down the road. Also, the bed was a little too firm for my liking. Other than that it was good! 
The staff was very nice and the atmosphere was very comfortable for my husband and I‘s night out. I liked that we were able to get a first floor courtyard room. It was really nice to just sit out and enjoy the night air right on the ground floor. There was also a nice fire pit area. That was cool for just relaxing and the vibe. 
Stayed in September 2023
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