4355 Ashford Dunwoody, Atlanta, GA 30346, United States
#25 of 263 hotels in Atlanta
Guests' ChoiceBased on 2789 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
9.2
Facilities
9.1
Staff
9.0
Value for money
8.8
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 July 2023
Aja
United StatesEverything was wonderful as usual
Friendly staff, clean environment
Stayed in July 2023
Reviewed: 11 July 2023
Evelyn
United StatesCan’t say. Nothing stands out
Room was fabulous and the breakfast/other amenities added greatly to the amenities and atmosphere.
Stayed in July 2023
Reviewed: 5 July 2023
Barney
United Statesamenities were nice
Stayed in July 2023
Reviewed: 5 July 2023
Caroline
United StatesThe property was super clean and comfortable! The staff went out of their way to make sure we had a great stay
Stayed in July 2023
Reviewed: 3 July 2023
Sade
United StatesThe property is beautiful! I loved the beautiful trail it was very unexpected and beautiful. Was happy with the room.
Stayed in July 2023
Reviewed: 3 July 2023
Carl
United StatesPay to park
Clean and nice folks.
Stayed in July 2023
Reviewed: 3 July 2023
Ashley
United StatesThought the property would have had a jacuzzi and bigger pool area. Was slightly disappointed in size of pool.
Food and service of staff. Friendly people!!!
Stayed in July 2023
Reviewed: 22 June 2023
Stephanie
United StatesThe Manger went above and beyond to decorate our room for my husband birthday. We've stayed here multiple times and it never disappoint
Stayed in May 2023
Reviewed: 21 June 2023
Eric
United StatesEverything
Stayed in April 2023
Reviewed: 19 June 2023
Mcclintock
United StatesEverything especially the outside facility. It was amazing at night. The waterfalls, we loved them. We just lived everything about The Crown Plaza!!
Stayed in June 2023
Reviewed: 19 June 2023
April
United Statesno balcony
very laid back relaxing
Stayed in June 2023
Reviewed: 18 June 2023
Lindsey
United Statesrestaurant was amazing and staff was friendly.
Stayed in June 2023
Reviewed: 14 June 2023
Michelle
United StatesThe hotel was fabulous, with the softest sheets and the most comfortable bed! The location was great also, as it was within in walking distance of shopping and restaurants.
Stayed in June 2023
Reviewed: 13 June 2023
Cat
United StatesMy two dislikes, 1. Having to pay for parking when I'm a guest staying at your hotel. 282.00 per night plus $20.00 for parking is a bit excessive. 2. The guest next door, leaving there children's Dirty/stinky Diapers in the hall in front of my door TWICE.
The room and the staff
Stayed in June 2023
Reviewed: 12 June 2023
Benson
United StatesNothing specific although parking was a little difficult when garage was full.
The trail
Stayed in May 2023
Reviewed: 11 June 2023
Branika
United Statesvery convenient area
very comfortable
Stayed in May 2023
Reviewed: 3 June 2023
Brittany
United StatesParking security
Restaurants
Stayed in May 2023
Reviewed: 31 May 2023
Timothy
United StatesI would’ve liked to have the self parking be either cheaper or free, as it kind of deters from wanting to stay for many more days as that’s an expense that can add up quickly.
Very clean and modern property. Really enjoyed the upscale look of everything. I would also like to give a shout out to Tyler and Ayo! My wife and I were celebrating our 8th year anniversary, and these two helped make us feel special and celebrated throughout!
Stayed in May 2023
Reviewed: 30 May 2023
Azante
United Statesnothing to dislike
everything
Stayed in April 2023
Reviewed: 30 May 2023
Eddie
United StatesEverything was wonderful! There were two noteworthy exceptions, I didn’t notice a ventilation in the bathroom. The valet team was a little rough around the edges. They definitely could use a little more polishing and professional training for service at a luxury hotel.
Quiet and great location!
Stayed in May 2023
Reviewed: 28 May 2023
Deborah
United StatesNA
Clean bathroom, floor and very comfortable bedding
Stayed in May 2023
Reviewed: 22 May 2023
Franconia
United Statesn/a
the room was nice as always. I enjoyed the indoor pool as well. Service was great’
Stayed in May 2023
Reviewed: 17 May 2023
Judith
United States1) Requested a chair without wheels for our room ON THE FIRST DAY AT THE FRONT DESK TALKING DIRECTLY TO AN OLDER MALE PERSON WHO APPEARED TO BE THE 'BOSS'. Only chair in the room was a desk chair w/wheels. This one request was NOT fulfilled with no explanation given. So for 5 days we had one chair that we had to push against the bed so it would not take off. Being a short person it was difficult to get up on the 18" high mattress setup so sitting on the bed was not an option. 2) Morning of last day, called down directly to the front desk and talked with a woman to request a large luggage cart and person to help us leave. One person came, without cart, and was knocking on the wrong door.
Hotel does not have grab bars in each bathroom. Requested a room with grab bars (not a rollin shower setup) and they adjusted that. GRAB BARS SB IN EVERY BATHTUB SETUP. A $20 ITEM TO SAVE SOMEONE FROM FALLING!
Stayed in May 2023
Reviewed: 15 May 2023
Wisdom
United StatesRefrigerator is too small
The nature part of the hotel
Stayed in May 2023
Reviewed: 15 May 2023
Kelli
United Statesn/a
cleanliness and modern look
Stayed in May 2023
Marlow, UK
Villard-de-Lans, France
Patong Beach, Thailand
Le Castellet, France
Brna, Croatia
Tilbrook, UK
Corfu Town, Greece
Velikiy Novgorod, Russia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content