1260 Highway 231 South, Troy, AL 36081, United States
#7 of 7 hotels in Troy
Guests' ChoiceBased on 225 hotel reviews
5.8Cleanliness
6.4
Comfort
6.6
Location
8.0
Facilities
6.2
Staff
7.7
Value for money
6.5
Free WiFi
5.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 April 2024
Ruffin
United StatesDidn't get points for free stay or upgrade for my birthday today. there are no special fire victims rates for extended stay to aid and assist anyone families in need in their time crisis disaster such as my wife and I our house burned down late night on 3/13/2024 due to a electrical surge in the attic of our home and we don't have any more money or where to go after today check out is at 11 Saturday and my family will be out in the freezing weather with nowhere to go. It's beyond stressful, nothing to feed my family no where to turn to. At this point in my life Im not even sure if I have the strength to pushing forward when doors are closed in your face.
They have clean drinking water.
Stayed in April 2024
Reviewed: 24 March 2024
Mike
United StatesRoom was a little dirty, TV remote didn't work well
Stayed in March 2024
Reviewed: 12 March 2024
Barbara
CanadaThis hotel is due for an upgrade. Hair dryer smoked and quit the towel rack was loose on the wall. Very basic hotel. You get what you paid for
Breakfast was basic
Stayed in March 2024
Reviewed: 15 February 2024
Brundidge
United StatesThe bed was too hard. It made my hip joints hurt. The pillows were too soft. The refrigerator made a noise. The water took a long time to heat up.
Stayed in February 2024
Reviewed: 6 November 2023
Donald
United StatesDated
Location
Stayed in November 2023
Reviewed: 23 October 2023
Dominique
United Statesit had roaches
pool
Stayed in September 2023
Reviewed: 11 October 2023
John
United StatesRefrig made noise all night long
Location and close to highway
Stayed in October 2023
Reviewed: 9 October 2023
Donald
United StatesI would have received a lower rate booking directly with hotel.
Great location to restaurants, stores and university
Stayed in October 2023
Reviewed: 20 August 2023
David
United StatesSpot on bedspread, and floor was really dirty.
Stayed in July 2023
Reviewed: 4 August 2023
Mulazim
United StatesWhen I walked in the room I saw roaches in the bathroom and I also walked on the floor and it was sticky like Kool-Aid was all over the floor and I went and got the mop myself 😡😡
Average
Stayed in August 2023
Reviewed: 3 July 2023
Chase
United StatesThe included breakfast was terrible. The waffle mix was basically water so the waffles were not edible. The cereal was stale and they ran out of milk an hour before breakfast ended. All we could eat was raisin bread and mini muffins. We ended up having to go get breakfast from somewhere else.
The front desk staff and the cleaning staff were very nice. The room was clean, beds were comfortable, and the shower had decent water pressure.
Stayed in July 2023
Reviewed: 23 April 2023
Roy
United StatesCloseness to my location.
The smell of MJ in the building and property.
Stayed in March 2023
Reviewed: 15 April 2023
Alixandra
United Statesbathroom towels, hand towels and wash cloths were stained and looked dirty, the comforter on the bed had stains on it.
Stayed in April 2023
Reviewed: 14 February 2023
Karen
United StatesOnly cereal for breakfast or pancake. No foods for grab and go
Stayed in February 2023
Reviewed: 27 November 2022
Christine
United StatesThe breakfast
The setup of the room
Stayed in November 2022
Reviewed: 29 October 2022
Life
United StatesRoom wasn't clean when I arrived. Another room was issued but TV didn't work
Friendly staff
Stayed in September 2022
Reviewed: 20 May 2022
Deb
United StatesRoaches
The woman at checking was GREAT! Friendly, helpful & patient
Stayed in May 2022
Reviewed: 8 November 2021
James
United StatesBreakfast was very poor and roaches on the room. I guess they don't spray for bugs.☹️
Price was okay and location was good.
Stayed in November 2021
Reviewed: 21 September 2021
Mary
United StatesRoaches
None
Stayed in August 2021
Reviewed: 27 August 2021
Amanda
United StatesWe liked it
It was comfortable and we slept well.
Stayed in July 2021
Reviewed: 14 August 2021
Kenneth
United StatesMattress super hard. Not the cleanest furniture.
Stayed in August 2021
Reviewed: 8 July 2021
Melinda
United States1. The bath towels and wash rags were stained and dingy. There was something tar like on the towels and the wash rags were brown and stained. 2. The bed had a grittiness on the sheets. 3. There was no continental breakfast only granola bars and coffee.
Hot water
Stayed in July 2021
Reviewed: 25 May 2021
Pattie
United StatesNot much for breakfast, mini muffins, granola bars, no fruit or yogurt. No Kleenex
Great location convenient to the highway and restaurants close by.
Stayed in May 2021
Reviewed: 14 April 2024
Ruffin
United StatesThere was nothing not to like.
House fire and everyone was so great. Anything to help us. They are most impressive
Stayed in April 2024
Park City, USA
Eskisehir, Turkey
Alacati, Turkey
Ko Mak, Thailand
Nusa Dua, Indonesia
Castleton, USA
Chakalarovo, Bulgaria
Tissamaharama, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content