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  5. Reviews of Candlewood Suites Portland Airport, an IHG Hotel

Reviews of Candlewood Suites Portland Airport, an IHG Hotel 3 stars

11250 Northeast Holman, Portland, OR 97220, United States

#84 of 138 hotels in Portland

Guests' Choice

Review score

Based on 79 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    8.1

  • Facilities

    8.4

  • Staff

    8.5

  • Value for money

    8.0

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 18 September 2023

    7.0
    Overall good value & great stay but could use some improvements.
    • Leisure trip
    • Solo traveller
    • Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    Parking lot is very small & crowded, difficult to maneuver in and out of parking spots. The bed was lumpy, so I didn’t get much rest during my stay.

    Good location for the purpose of my trip, easy access to major highways. The room was very clean & the AC worked great.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    8.0
    Excellent!
    • Couple
    • Deluxe One-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    Property was great. Just didn’t like the weed shop from across the street. But it wasn’t Candlewood’s fault or anything.

    I liked how it has it’s own little kitchen inside the room.

    Stayed in August 2023

  • Reviewed: 27 April 2023

    8.0
    Very good
    • Business trip
    • Couple
    • Queen Studio
    • Stayed 3 nights
    • Submitted via mobile

    All was good

    Convenient

    Stayed in April 2023

  • Reviewed: 30 March 2023

    9.0
    Clean and quiet stay
    • With a pet
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted via mobile

    Clean and quiet overnight stay for my family and pup. This hotel has one of the lowest pet fees I found and doesn’t charge for parking. I compared many similar hotels in this particular area and this ended up being the best overall price. Friendly staff and spacious clean rooms.

    Stayed in March 2023

  • Reviewed: 4 January 2023

    8.0
    overall served and met my expectations
    • Leisure trip
    • Solo traveller
    • Queen Studio
    • Stayed 4 nights
    • Submitted via mobile

    thx

    comfortable bed, provided kitchenette and location and parking availability

    Stayed in January 2023

  • Reviewed: 12 December 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Room was very far away from the front desk or the main door. If you forgot something in your room you had to go all the way to the other side of the building all over again! Room arrangements is not practical for young kids, elderly or anyone with mobility issues! Front desk needs to tell guest upfront, how far away the room is, so the guest has a chance to change their mind!

    Very big and clean and I loved the restaurant on site

    Stayed in November 2022

  • Reviewed: 13 September 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    I received a free upgrade to a suite which was a very nice perk!

    Stayed in September 2022

  • Reviewed: 8 August 2022

    8.0
    Great
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted via mobile

    No pool

    Stayed in August 2022

  • Reviewed: 30 June 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • One-Bedroom King Suite
    • Stayed 1 night

    Too costly!

    The hotel was clean and quiet. The staff were super friendly.

    Stayed in June 2022

  • Reviewed: 12 April 2022

    8.0
    Very good
    • Business trip
    • People with friends
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Coffee Maker wasn't expected it. because I brought coffee pods.

    Stayed in April 2022

  • Reviewed: 16 January 2022

    9.0
    Overall its very clean peaceful and quite,so we fall sleep right away,very comfy bed and pillow,
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 1 night
    • Submitted via mobile

    The heater cover is broken but functional

    The Bed pillow and blankets,and it’s very clean

    Stayed in January 2022

  • Reviewed: 29 August 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe King Studio
    • Stayed 1 night

    great location

    Stayed in July 2021

  • Reviewed: 25 August 2021

    9.0
    Friendly stats
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    No breakfast offered.

    Room size, cleanliness. Transportation to the air port.

    Stayed in August 2021

  • Reviewed: 28 July 2021

    9.0
    Comfortable and home-like amenities
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    We were a bit disappointed they did not have a hot tub, but we would definitely stay here again.

    We wanted a place near the airport so we worried about noise, but it seemed sound proofed to us. After a week on the road, the laundry facilities were convenient and their complimentary coffee was very good.

    Stayed in July 2021

  • Reviewed: 24 July 2021

    9.0
    Comfortable.
    • Leisure trip
    • Group
    • Queen Studio
    • Stayed 2 nights

    See above.

    Had some trouble with the billing. We traveled with friends who were paying for their room separately even though I made the booking. Unfortunately their room for the two day stay was charged to me. Took a bit of phone time straightening this out.

    Stayed in July 2021

  • Reviewed: 20 July 2021

    8.0
    Convenient location, friendly staff, mostly comfortable room.
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night

    We were given a handicap accessible room with a shower that had no slope to keep the water in the shower. It sloped toward the other wall and door. When exiting the shower, found that there was standing water over the majority of the bathroom and the clothes left on the floor were soaked. Second shower attempt was not as bad due to laying towels along the shower but still resulted in water all the way to the door.

    Location was very convenient. Staff was very friendly and helpful. Room was comfortable.

    Stayed in July 2021

  • Reviewed: 26 June 2021

    8.0
    Second time staying
    • Business trip
    • Solo traveller
    • Queen Studio
    • Stayed 4 nights
    • Submitted via mobile

    Parking is tight. Cost to convenience was ok in comparison to the bigger name hotels nearby. The company charges the fee instead of pending it so that it means waiting and checking on a daily on the fee clearing your credit card. The staff were not explanatory. The room is stuffy and still smelled like smoke.

    The small kitchen in the room was handy. I did not need the stove top but the refrigerator and microwave came in handy. The bed was comfortable. The room was clean but stuffy. The exercise room was handy

    Stayed in June 2021

  • Reviewed: 12 May 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The parking spaces are too narrow.

    Staff was friendly during check in and very informative.

    Stayed in May 2021

  • Reviewed: 4 May 2021

    8.0
    Great stay
    • Leisure trip
    • Family with young children
    • Deluxe One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    There was a deposit, and I thought, what kinda problems do they have here.

    The service was great. The location convenient. Staff joyful even in the middle of the night.

    Stayed in March 2021

  • Reviewed: 29 April 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    Good price and clean

    Stayed in April 2024

  • Reviewed: 6 November 2023

    5.0
    No Thanks. I keep on driving and find a local Boutique Hotel
    • With a pet
    • Business trip
    • Solo traveller
    • Queen Studio
    • Stayed 3 nights

    When I checked in, the amount of paperwork I had to sign was practically me renting out the room. There were a long list of Rules with a pet (which all ended with threats to kick you out or fine you). Rules just as a guest that involved a fine or threats to kick you out, signs everywhere reminding you of the rules and policies (on the exits, on your microwave, on your desk, on the back of your room door...elevator...). They gave you an additional small piece of paper with your room key reminding you again of the rules of the property. Staying here left me with so much anxiety that I was going to break one of their many policies. The Wifi was patchy and the exit door keyless entry was broken so any time you used the Pet Door, you had to walk around the property into the main entrance....you are not allowed to prop the door open (even though its broken) because that would involve you getting kicked out or fined...per the sign on the door). I travel 2 weeks out of the month across all of the PNW, this is the first time in 4 years that I truly did not enjoy my stay, won't return and won't recommend. I've stayed at this brand before in Idaho and had zero issue...so it leads me to believe this is a management issue.

    The Kitchen in the room

    Stayed in October 2023

  • Reviewed: 15 August 2023

    10
    Nice hotel in Portland
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 1 night
    • Submitted via mobile

    It was a comfortable room, comfortable bed and price wasn’t bad.

    Stayed in August 2023

  • Reviewed: 5 April 2023

    10
    Exceptional
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Limpio, cerca del aeropuerto, de restaurantes y del outlet.

    Stayed in April 2023

  • Reviewed: 9 October 2022

    1.0
    only hotel I’ve ever been to and got bedbugs will definitely never go back
    • Business trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 9 nights
    • Submitted via mobile

    had bed bugs

    Stayed in September 2022

Showing 1 – 25

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