3 Madison Avenue, West Yellowstone, MT 59758, United States
#36 of 38 hotels in West Yellowstone
Guests' ChoiceBased on 1064 hotel reviews
7.0Cleanliness
7.7
Comfort
7.6
Location
9.1
Facilities
6.8
Staff
7.9
Value for money
6.9
Free WiFi
5.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 June 2024
Susan
United KingdomNoisy plumbing
The location is very good for entrance to Yellowstone Park. The hotel is very clean.
Stayed in June 2024
Reviewed: 7 June 2024
Mollie
United StatesThe toilet clogged and we didn’t have a toilet plunger in our room, and the office was closed so no management was available to help. Also no office staff for checkout in the AM
The location relative to Yellowstone
Stayed in June 2024
Reviewed: 6 June 2024
Danny
United StatesTV is outdated and remote was almost dead when we arrived.
Very close to Yellowstone entrance.
Stayed in June 2024
Reviewed: 6 June 2024
Roger
United StatesPrice.
Stayed in June 2024
Reviewed: 4 June 2024
Eve
United StatesWalls incredibly thin.
Clean and smelled good.
Stayed in May 2024
Reviewed: 30 May 2024
Peter
United KingdomLimited breakfast options.
Basic motel. Clean and everything worked. Wifi a bit patchy in room far from office.
Stayed in May 2024
Reviewed: 30 May 2024
Artūras
LithuaniaDuring the first night we didnt have the hit water. To my knowledge the motel was fully booked (Memorial Day weekend), and i assume that water heaters couldnt handle the demand. Also the wi-fi was cutring of pretty often.
The location is very good, just a turn away from the Yellowstone park.
Stayed in May 2024
Reviewed: 27 May 2024
Jayne
United StatesThe carpet needs to be stretched. It’s a trip hazard. Noisy neighbors. It was the cheapest room I could find and it was expensive in my opinion. But going rate and all. The parking lot is an amusement park ride all by itself. Staff was non engaging
Location
Stayed in May 2024
Reviewed: 26 May 2024
Karen
AustraliaNo cable tv
Great location. Quiet in the night.
Stayed in May 2024
Reviewed: 20 May 2024
Mark
United StatesOut of date
Location
Stayed in May 2024
Reviewed: 17 May 2024
Drew
United StatesThe carpet was quite old
Stayed in May 2024
Reviewed: 12 May 2024
Stephen
United StatesParking lot was in need of maintenance! **Bedsheets were old and did not stay anchored at the mattress corners (see previous section). Ought to have a nightlight in the bathroom/toilet room, now that it's apparently industry-standard to have NO OUTLET in these rooms. Too bright to put on the overhead light during the night!
Location! Close to Yellowstone, and everything else we needed. Helpful and friendly staff. Large room - would be great for a family. (We were in the Round Up section**) Comfy beds, but... see next section...
Stayed in May 2024
Reviewed: 6 May 2024
Jb
CanadaWifi was weak and cut out often. No coffee in the room or at the front desk. Beds a bit soft.
Recently renovated. Very clean. Outside of building is run down but rooms were just fine. Fridge and microwave in the room. Updated tv. Lots of hot water. Close to two grocery stores and many restaurants. Front staff was friendly.
Stayed in May 2024
Reviewed: 11 December 2023
John
CanadaOlder TV did not allow me to use my USB stick. Our room didn't have a fridge.
Location was very convenient for both Yellowstone Park, as well as local restaurants and shopping. Parking was easy.
Stayed in October 2023
Reviewed: 5 October 2023
Mykhailo
United StatesNot enough parking spots
Location
Stayed in September 2023
Reviewed: 2 October 2023
Isela
United StatesBathroom needs hooks to hang clothes
Big room 5 minutes from Yellowstone park and it’s right there where the town is we walked to it from our room we did not use our car everything is so close.. even Starbucks across the street.
Stayed in September 2023
Reviewed: 2 October 2023
Michael
United StatesParking a bit tight. Rooms dated, but clean.
There was coffee, but no breakfast. Location was good.
Stayed in September 2023
Reviewed: 28 September 2023
Roxanne
United StatesFor travelers, it always helps to have a microwave, small refrigerator, and coffee in the rooms.
Location was very walkable to stores, restaurants, and activities. we’ve stayed twice this summer in two different rooms that were large, clean, comfortable, and economical. Friendly staff gave tips, provided ice, and took time to orient us on the first overnight stop. We’ll be back. The Trees
Stayed in September 2023
Reviewed: 25 September 2023
Thomas
United StatesNo elevator. No breakfast. No coffee in the room
Clean and comfortable
Stayed in September 2023
Reviewed: 23 September 2023
Jani
CanadaNo breakfast at all, but wasn’t unexpected.
Great location. Room was clean.
Stayed in September 2023
Reviewed: 22 September 2023
Marcelo
BrazilHurry to expel the customer at 1100 sharp
Staff not particularly polite. Five minutes before the check out time they asked us to leave the premisses due to the end of the rate.
Stayed in September 2023
Reviewed: 21 September 2023
Andrew
United StatesThey charged us for ice 🧊
Location was perfect very close to West Yellowstone entrance.
Stayed in September 2023
Reviewed: 21 September 2023
Hardgree
United StatesHad to ask for ice in the office - one small bucket at a time. For the prices they charge, they can afford to invest in an ice machine!!
Very clean and great location.
Stayed in September 2023
Reviewed: 20 September 2023
Rosemary
United StatesCoffee pot in room. a small refrigerator and microwave in room.
Location was great. No breakfast.
Stayed in September 2023
Kamala Beach, Thailand
Napa, USA
Bot, Spain
Schattwald, Austria
Coimbatore, India
Neath, UK
Tulum, Mexico
Maratea, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content