3928 East Castro Valley Boulevard, Castro Valley, CA 94552, United States
#4 of 5 hotels in Castro Valley
Guests' ChoiceBased on 107 hotel reviews
6.5Cleanliness
6.9
Comfort
6.9
Location
8.0
Facilities
6.7
Staff
7.4
Value for money
7.2
Free WiFi
4.6
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End of dialog contentReviewed: 16 April 2024
Wwdixonjr
United StatesEvery evening I had to get a new door lock card
Stayed in March 2024
Reviewed: 1 December 2023
Laura
United StatesBeds hard Waiting for towels to be washed and sheets
View
Stayed in November 2023
Reviewed: 15 November 2023
Lois
United StatesThe ease of access and the view.
Stayed in November 2023
Reviewed: 22 September 2023
Cindy
United StatesIt was fairly affordable
The front staff was very accommodating and friendly! We appreciated them for helping us out due to a funeral we attended. It was comfortable and a good location for us.
Stayed in September 2023
Reviewed: 27 August 2023
Gary
United Stateslobby closed at midnight had to rush to check in before they closed
Stayed in July 2023
Reviewed: 21 July 2023
Raymond
United StatesThe TV channels weren’t the best
Location was good
Stayed in June 2023
Reviewed: 7 June 2023
Jane
United Statesthe property looked like it could use some TLC, it was a little run down.
Stayed in June 2023
Reviewed: 18 March 2023
Dixie
United StatesThe website online showed an outdoor pool and hot tub. But when I arrived at the hotel I found that they had been filled in with concrete. Also, in my room there was a jetted tub but was told that the motor had been removed and therefore could not be utilized with the jets
Location was rough. The only way in or out was across a very busy Main Street
Stayed in February 2023
Reviewed: 25 July 2022
Abdulhaqq
United StatesThe rooms are super dark, picking a brighter color for the walls makes the room seem bigger and bright. Unlike dark and Dracula feeling.
Location
Stayed in July 2022
Reviewed: 17 June 2022
Antonino
United StatesThe location was close to where I worked, grocery store , restaurants. It was very quiet and the staff was great.
Stayed in June 2022
Reviewed: 19 May 2022
Tracy
United StatesThe door was broken. The hot tub didn't work.
Location was good
Stayed in May 2022
Reviewed: 16 May 2022
Aurie
United Stateslocation and price
Stayed in May 2022
Reviewed: 5 April 2022
Aneeta
United StatesWater dripping from the ceiling in the bathroom
Smell location
Stayed in April 2022
Reviewed: 29 March 2022
Karma
United Statesroom wasn’t cleaned well and it could use remodeling
close to freeway
Stayed in March 2022
Reviewed: 3 January 2022
Joanne
United StatesDoor was shabby and couldn’t shower with hot water. No clock and overall facility run down.
Location and cost great!
Stayed in January 2022
Reviewed: 12 December 2021
Ed
United StatesUncomfortable bed. Holes in the bed sheets. Scuff marks on the walls and door.
Location. Affordable. Nice staff. Quiet.
Stayed in December 2021
Reviewed: 30 August 2021
Desmond
United StatesLocation is nice and very quiet.
Stayed in August 2021
Reviewed: 20 August 2021
Cheri
United StatesI left my iPad there and when I called, they did not find it. Not surprised.
Stayed in July 2021
Reviewed: 12 August 2021
Aneeta
United StatesI didn't like the flies and mosquitoes that were in the room
Good location
Stayed in July 2021
Reviewed: 4 June 2021
Theriot81
United States-Beds are uncomfortable as are the linens and towels -Walls are fairly thin so be prepared to hear your neighbor thru the wall
-Grounds are well maintained -Location -Room very clean -Great pillows -Good size room
Stayed in June 2021
Reviewed: 21 April 2024
Ilanna
United StatesEverything was fine
The office let me stay a little longer
Stayed in April 2024
Reviewed: 18 April 2024
Stormbringer
United StatesThe beds were uncomfortable especially Room 103. We were requested to be moved because of the bed and there was a child running around up above our room. Needs a lot of update on the hotel itself. Rooms especially, plumbing and electrical need a majority. Was charged twice because our flight did not leave till Thursday April 11th and we did not arrive till April 12th Friday. We spoke to the attendant at the desk and said the manager will refund us the money. We have not yet got the refund.
The location was average. The workers were polite.
Stayed in April 2024
Reviewed: 7 April 2024
Omar
United StatesWe payed for a double queen and when we got upstairs to our room, not only wasn't it a double queen but the single bed that was in there wasn't done. The room wasn't clean. We went to complain and the guy at the desk told us that he had no more double beds left but once we pressed a bit more he finally gave us one. We stayed for one night only because we were too tired to finish our drive home. It was literally for 8 hours and when leaving the new guy that was at the front desk tired accusing us of taking the screw off the top of the lamp... WHAT?! I wouldn't go back.
Stayed in April 2024
Reviewed: 6 April 2024
Gloria
United StatesWhile waiting to check in, a gentleman checked in off the street, no reservation. He was given an $80 double. When my sister, who traveled with me checked, the prices of the rooms were $60 single, $80 double. I do not understand how and why I paid an extra $20 (X3 nights) a day on Booking?? Your coverage? Portion? The room was a 1 star, very dirty and dated from the era gone by.
The hot shower was the highlight. The actual faucet was off the wall and the pipes were exposed on both the tub and the sink outside the bathroom, the actual shower was very nice...soft water.
Stayed in April 2024
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