83 Troy Town Drive, Troy, OH 45373, United States
#4 of 7 hotels in Troy
Guests' ChoiceBased on 46 hotel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
9.1
Facilities
8.5
Staff
8.9
Value for money
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 26 May 2024
Lisa
United StatesNo hot tub
Stayed in May 2024
Reviewed: 16 May 2024
De'andrea
United StatesPricey for one night, can’t accrue Bonvoy points from my stay
Clean, offered breakfast, and a gym
Stayed in May 2024
Reviewed: 2 April 2024
Faye
CanadaWorkers were very friendly and helpful.
Stayed in April 2024
Reviewed: 18 March 2024
John
United StatesPool closed. Ceiling panels in shower are pillowing from the moisture because the wrong product was used.
Darkening shades. Water pressure in shower. Towels and wash cloth. Quiet flush on toilet. Bed was perfect firmness and pillows comfortable.
Stayed in March 2024
Reviewed: 2 February 2024
Wendy
United StatesLighting bathroom is poor ,
Coffee was good , breakfast was fine
Stayed in February 2024
Reviewed: 2 February 2024
Hopkins
United StatesMore selection
It was O
Stayed in January 2024
Reviewed: 27 December 2023
Shawn
United StatesWe didn’t experience anything to dislike.
Seriously this hotel has nothing to complain about. From check in to checkout the staff was so polite and helpful, the room amenities were spot on and clean. Breakfast was the best we’ve ever had in a hotel like this. We were at the property for less than 8 hours and we wish we had more time to stay and enjoy it.
Stayed in December 2023
Reviewed: 17 September 2023
Kimberley
CanadaEverything was wonderful. No one should have anything to complain about.
Breakfast choices were many and varied…..excellent! Everything was very fresh and the hot foods were hot! We had no complaints whatsoever.
Stayed in September 2023
Reviewed: 5 September 2023
Brittany
United StatesThe only thing that the kids didn’t like was there was no pool working.
Enjoyed the staff. The meal you provided was wonderful.
Stayed in September 2023
Reviewed: 5 June 2023
Marc
United StatesNothing
I room was exceptional. Bed was very comfortable.
Stayed in June 2023
Reviewed: 8 May 2023
Jo
United StatesNothing
Location
Stayed in May 2023
Reviewed: 8 May 2023
Jo
United Stateseverything was great
location
Stayed in May 2023
Reviewed: 24 April 2023
Robert
United Statescoffee and cream always empty
Stayed in April 2023
Reviewed: 21 January 2023
Raymundo
United StatesI only stayed the one night, the accommodations, the welcome the location, all excellent.
I had been delayed and didn't show up until the next day, but Lisa welcomed me and re-instatec my reservation. The following day, Twiggy was very cordial, and if ever I am in Troy again, this is where I will stay.
Stayed in January 2023
Reviewed: 25 September 2022
Christine
United StatesThe bed pillows weren't the best and they smelled old but I did sleep okay.
The place was very quiet, in the halls and no door noise or people talking. The breakfast was great, good choices and plenty of things.
Stayed in September 2022
Reviewed: 20 June 2022
Douglas
United Statesvery clean and convenient location.
Stayed in June 2022
Reviewed: 1 November 2021
Rivers
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 26 October 2021
Joyce
United StatesUnfortunately did not have breakfast.
Stayed in September 2021
Reviewed: 25 August 2021
Monica
United StatesThis was a very up-to-date clean well-maintained hotel. Very comfortable beds excellent customer service. Maddie at the front desk was awesome.
Stayed in August 2021
Reviewed: 24 August 2021
David
United StatesNo room service due to staff shortage. I did request someone come and empty the trash - they got most of it, but missed the bathroom trash. The front desk did let me know ahead of time about the staff shortage, so I conserved towels, etc. knowing this.
Good location, rooms clean and my room was quiet.
Stayed in August 2021
Reviewed: 5 February 2024
Anastasia
United StatesThe television was a little troublesome and I waited for maintenance for 2 hours. My overall experience was not good with the tv or wifi.
I like how clean the room and bathroom was taken care of. My bed was very comfortable.
Stayed in February 2024
Reviewed: 22 September 2023
Jeanette
United StatesSlippery tub and bathroom door latch had sharp edge.
Location and friendly staff.
Stayed in September 2023
Reviewed: 28 May 2023
Kristin
United StatesThe pool being closed was a big disappointment as that was actually why we booked! My great granddaughter had been asking to go to the pool so I decided to have a special overnight with her. She was so excited to go swimming and when we got there and it was closed she was heartbroken. In the very least, we should have gotten a discount.
Stayed in May 2023
Reviewed: 13 February 2022
Marcum
United Stateseverything.
the front desk was very rude. unprofessional
Stayed in February 2022
Showing 1 – 25
Calvi, France
Prague, Czech Republic
Tbilisi City, Georgia
Morillon, France
Clarksville, USA
Petrovac na Moru, Montenegro
Zakopane, Poland
Belgrade, Serbia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content