3285 Boardwalk, Ann Arbor, MI 48108, United States
#35 of 35 hotels in Ann Arbor
Guests' ChoiceBased on 85 hotel reviews
7.2Cleanliness
8.2
Comfort
8.2
Location
8.4
Facilities
7.6
Staff
8.6
Value for money
7.5
Free WiFi
7.9
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End of dialog contentReviewed: 7 May 2024
Barbara
United Statesroom was small and bathroom was run down.
Stayed in May 2024
Reviewed: 2 April 2024
Ramona
CanadaThe beds were a little soft and my husband suffered a back ache as a result. No one told us water was available at the front desk until our last day there. We had to ask.
We enjoyed the pool and it was nice to have an all inclusive breakfast. People were very friendly.
Stayed in April 2024
Reviewed: 23 December 2023
Prof
United StatesSome areas could use a bit of updating. Tucked way behind all of the other hotels in the area.
Wonderful front desk staff. Appreciated the free bottled water. Room was clean and comfortable.
Stayed in December 2023
Reviewed: 21 December 2023
Emily
United StatesThere was a weird smell in the room
Very convenient for our stay, booked through a 3rd party and got a great deal. Got there late and left early but over all enjoyed our stay! Room was clean and looked nice
Stayed in December 2023
Reviewed: 20 November 2023
Brandon
United StatesSmall, bland facility & lobby, visually unappealing throughout, and the same price as nicer hotels right around the corner...Courtyard and Sheraton are both in the same complex and significantly nicer ( We know this because our neighbors were staying at the Sheraton on this group trip, and we mistakenly tried to check in to the Courtyard because our GPS directed us to their front door by accident)...pick one of these two instead
Clean, comfortable bed and pillows, food was well cooked - not slimy eggs and sausage like most hotels
Stayed in November 2023
Reviewed: 20 September 2023
Thimas
United StatesBooking on line can’t specify handicap room mgr did everything to accommodate us
Stayed in September 2023
Reviewed: 16 September 2023
Andrew
United Kingdomcoffee machine in room could have been better. Turkey patties called a "sausage" were not suited to British breakfast tastes & no alternative other than eggs.
Breakfast cereals choice was excellent as was bread for toasting variety
Stayed in September 2023
Reviewed: 30 August 2023
Matthew
United StatesOur room had very low water pressure…shower and faucet were a trickle and the toilet took a lonnnng time to refill.
Extremely kind and helpful staff. Everyone was smiling and asking how they could help. Very nice breakfast too. There is an indoor pool as well.
Stayed in August 2023
Reviewed: 11 August 2023
Gregory
United StatesExcellent location. Plenty of free parking. Grounds were well maintained. Staff was very professional and friendly. Housekeeping services were exceptional.
Stayed in August 2023
Reviewed: 15 July 2023
Stephanie
United StatesThe pillows were too squishy, but the person at check-in offered to bring others. But he was the only one working there, so he could not bring them right away.
The breakfast was fine. The location was a little strange behind another hotel.
Stayed in July 2023
Reviewed: 13 July 2023
Patrick
United StatesI was forced to give my credit card info at check in or I couldn’t stay. This violates my privacy rights. I had to give my credit card info for a supposed “hold” for $20 or I couldn’t have my room. The room was already paid for though booking.com to keep my credit card info private. I will be reporting this violation to the consumer protection agency.
Staff were friendly
Stayed in July 2023
Reviewed: 16 June 2023
Joseph
United StatesLOWER PRICES ARE ALWAYS BETTER FOR ME
Stayed in June 2023
Reviewed: 13 June 2023
Greg
United StatesParking lot needs maintenance
Stayed in June 2023
Reviewed: 4 June 2023
Stephanie
United StatesThe jets weren’t working in the hot tub.
Stayed in June 2023
Reviewed: 29 May 2023
Kristin
United StatesNo towels the last two days of our stay.
Good breakfast, friendly staff, clean.
Stayed in May 2023
Reviewed: 11 May 2023
Zeena
United StatesNot a large variety for breakfast but what was there was good. Kinda hard to find when you aren’t familiar with the area.
Enjoyed the room and size of the tv. Couldn’t hear the other guests at all which was nice. Couldn’t find time to visit the pool but it looked clean.
Stayed in May 2023
Reviewed: 9 May 2023
Lissa
United StatesOn site facilities lacked a little, no where on site for drink or evening meal, this would make the hotel stay a little easier
Breakfast was good and adequate choice, staff were friendly and very pleasant
Stayed in May 2023
Reviewed: 2 May 2023
Myduyen
United Statesmy original booking was for 4/27 through 5/1. I had to check out early and was told by one of the staff that they would approve for me to cancel one night with extra charge, but the hotel did not honor that promise.
room was nicely clean. staffs was very friendly. breakfast is great.
Stayed in May 2023
Reviewed: 27 April 2023
Jackie
United StatesWiFi went out, pool heater was broken, bedding was stained and dirty.
Location, amenities, very friendly and helpful staff
Stayed in March 2023
Reviewed: 17 April 2023
Joshua
United StatesBathroom was very small. Room seemed very outdated.
Overall facility was good. Pool was nice for the kids but key card access was not working.
Stayed in April 2023
Reviewed: 3 April 2023
Stephanie
United StatesOur bathtub jetts didn’t work. Sad because this was the reason we upgraded. Elevator was SLOW and only one appeared to be operating
Pool and hot tub were decent. We enjoyed the towels.
Stayed in April 2023
Reviewed: 8 March 2023
Aaron
United Statesthey didn’t remove the snow in the parking lot. Extremely slippery lot and not safe
the location
Stayed in March 2023
Reviewed: 11 February 2023
Stephen
United Statesbathroom, service(no real front desk presence,)
price
Stayed in February 2023
Reviewed: 30 December 2022
Richard
United StatesTelevision was not working and previous tenant’s food and drink were not removed from the refrigerator prior to our check-in. We were promptly given a new room.
Stayed in December 2022
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