Noise from other rooms.

The breakfast buffet offered a nice variety in a large area with lots of different seating. The bed was comfortable and there was a number of pillow sizes. The pool looked very clean & inviting but I didn't have my swimsuit with me.

Stayed in July 2021

The pool wasn't open.

Breakfast was delicious!

Stayed in July 2021

There wasn’t anything that we didn’t like about the property.

My daughter had a gymnastics meet nearby. So having everything we wanted and needed to do so close to the property was a definite plus. The hotel staff and our room was wonderful from start to finish. I was very pleased, and would absolutely stay again.

Stayed in April 2021

nothing

This is a great location for the trip we took to Myrtle Beach. The room was very clean. The staff was friendly & knowledgeable.. Breakfast was very good as well.

Stayed in May 2024

There was nothing I didn't like!

Very friendly staff! Allowed us to keep our motorcycles under the roof of the entrance drive to protect them from the coming thunderstorms! Room was great, clean and comfortable. There's an Outback right across from the hotel, like 100 yards away and you get 10% off your bill for staying here!

Stayed in May 2024

Great price, friendly staff, great complimentary breakfast

Stayed in May 2024

When I went to check in at the hotel, the receptionist rudely told me that I did not have reservation. I showed them the booking confirmation page, but they refused to accept it, saying it was from Booking.com and that I needed their own confirmation number. After calling the general manager (who was even ruder), they spent 20 minutes trying to find my reservation. When I finally got to my room, the air conditioner was making a very disturbing noise like a tractor. After receiving such rudeness instead of a warm welcome, the room’s condition was the last straw. This was the worst hotel experience of my life, and the staff were incredibly rude. Do not stay here.

Stayed in May 2024

Positive staff attitudes.

Stayed in May 2024

Room was not very clean. When we requested cleaning it was not done. Garbage piled up. Tissues/cups etc. not replaced. Our room key did not work at least twice a day.

Location was good for our purposes.

Stayed in May 2024

First room had unpleasant odour. Second room hallway messy…still cleaning rooms. Bathtub dirty and peeling. Floors dirty. Finger marks and streaky counters. Dark bathroom with poor lighting. Staff not very friendly. Breakfast offerings poor. Green bananas- no other fruit. Dirty breakfast area. The worst and most expensive hotel of our 3 week holiday away.

Lobby and main breakfast area updated and pleasant looking. Location good- just off main highway. Ample parking.

Stayed in April 2024

When we arrived the reservation didn't reflect our two requests for a ground floor, pet friendly room, even though I talked to the front desk directly the week before to confirm it. The front desk staff didn't make last minute changes to accommodate us. Our bathroom toilet was leaking when we arrived and the repairman did replace the water value in the tank right away but the toilet still didn't flush properly afterward. There were rust stains around the bathtub and the shower valve was very hard to pull on for some reason.

The location and restaurants in the area was very good. Easy to access from South Carolina and to head north through West Virginia on our way out.

Stayed in April 2024

There was a massive bodily fluid stain all over the couch crusted

Breakfast

Stayed in March 2024

I enjoyed the breakfast, fridge and microwave in room.

Stayed in March 2024

Could only use front entrance to enter/exit.

Great breakfast, clean room, very close to ski resort!

Stayed in February 2024

Noisy asked for something quiet.

The room stunk of something bad think in was the heater.

Stayed in November 2023

Nothing

It was very clean and had been upgraded. The staff was exceptionally accommodating,friendly and made you fell welcomed. The location is close to a good choice of restaurants

Stayed in November 2023

Bed was a little hard, but not too bad.

Stayed in November 2023

Staff was very attentive and friendly. Room was clean. Good breakfasts. We had a very nice stay.

Stayed in November 2023

Bed was horrible. Old mattress, which was hard. 1st floor room felt like it was in the basement because hotel was built into a hillside.

Front desk ladies were pleasant

Stayed in November 2023

We refused to go to a below grade room They said that they were fully booked & that was all that was available They assured me that we were not billed, So we took our chances and stayed @ Hilton Tru Do not feel that this was a booking.com issue Allan Stremler

Stayed in November 2023

very loud exhaust system in bathroom....need new motor

Stayed in October 2023

The pipes are very old and we had standing water in the shower. The hotel is full and we couldn’t stream on the Wi-Fi and they said that was normal when the hotel was full

Location

Stayed in October 2023

Real oatmeal, not packaged powder. Pastries were disappointing.

Breakfast was disappointing.

Stayed in October 2023

We had a king suite and there was no lightbulb in the living area. The front desk lady promptly brought us one. I always look under things when I go to make sure I have everything, and it was dirty in the out-of-sight areas. The back of the bathroom door was dirty. The price was high.

The location is convenient. The bed and pillows were comfy.

Stayed in September 2023

nothing

The location of this hotel was perfect for our return from Myrtle Beach. The breakfast was very good & the breakfast attendant was very good.

Stayed in September 2023