1945 West South West Loop 323, Tyler, TX 75701, United States
#20 of 34 hotels in Tyler
Guests' ChoiceBased on 78 hotel reviews
7.3Cleanliness
7.9
Comfort
7.9
Location
8.1
Facilities
7.6
Staff
8.3
Value for money
7.4
Free WiFi
10.0
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End of dialog contentReviewed: 17 May 2023
Brodrick
United StatesN A
Stayed in May 2023
Reviewed: 27 March 2023
Jackie
United Stateswhen I walked in my room. the ac unit cover was off and tools remained in room. phone didn’t work and issues with the tv. no offer to refund me any part of money for room which in my opinion was overpriced. rooms also smelt musty.
the fitness equipment was very nice and so was the staff.
Stayed in March 2023
Reviewed: 4 February 2023
Jennifer
United StatesTold a lot of things @ checking by manager that never happened. Pool & elevators not in service. Should have been disclosed on booking.
beds very comfortable
Stayed in February 2023
Reviewed: 3 October 2022
Chasity
United StatesThe breakfast was ok. They had waffles but not the kind you make. The waffles were packaged and placed in a warmer so not the greatest. Made the texture hard and some were not warm at all.
They offered free continental breakfast.
Stayed in September 2022
Reviewed: 10 July 2022
Dallas
United Statesold and in need of repair
nice staff
Stayed in July 2022
Reviewed: 5 July 2022
Mohn
United StatesWe did not plan on nor did we use the pool but when I looked in it looked like it had not been cleaned in quite a while. The water looked cloudy and a little green.
Staff greeted us and made sure our family members had rooms close. Breakfast, very good. The blue berry scones were excellent! When I mentioned it to the staff, she offered to get me a fresh one before I left after checking out.
Stayed in July 2022
Reviewed: 16 May 2022
Isabel
United StatesI only went to sleep, but when I go check in the men on the front desk telling me: He didn't have any reservation on my name or my reservation number. I have to wait about 25 to 30min to check in ☹️☹️ Is the first time; I have a problem like this. I want to cancel but I'm not sure if their charge on my card and have to pay twice 😨☹️
😬😬
Stayed in May 2022
Reviewed: 4 May 2022
Kirby
United StatesGym equipment broken, no bread or bagels with breakfast, limited breakfast
clean and convenient location
Stayed in May 2022
Reviewed: 2 December 2021
Iván
United StatesOkay
Okay
Stayed in November 2021
Reviewed: 28 June 2021
Wade
United Statesthe outside was very messy need to mow and weed eat ice machine was broke guess it was the only one there
The grab and go breakfast was dumb need to have a breakfast
Stayed in June 2021
Reviewed: 22 April 2024
Klaus
United StatesSet a wakeup call for 6:00a never got the call ,and was late.All I heard was excuses that it was made on a different shift.No apology.
Good location,clean
Stayed in April 2024
Reviewed: 12 April 2024
Karen
United StatesOutside traffic noise made it hard to go to sleep.
Clean
Stayed in April 2024
Reviewed: 14 March 2024
Martinez
United States.
Everything!! A really cozy lobby, great staff my parents loved the breakfast, a very convenient location
Stayed in March 2024
Reviewed: 8 April 2023
Keith
United StatesRoom stank like dirty socks. Manager promised to “do something” in compensation, but nothing happened.
Breakfast was nice, clean, and had multiple selections
Stayed in April 2023
Reviewed: 5 April 2023
Tim
United StatesStaff ( if we could ever find them) were rude. Smell of weed in hallways. Pool & hot tub was closed ( would of been nice to know beforehand). I've never stayed at a Fairfield in this poor condition, and won't be back.
Comfortable beds, cleanliness, nice breakfast.
Stayed in March 2023
Reviewed: 25 March 2023
Jerry
United Statesthe noisy traffic outside
the breakfast was excellent. was disappointed the indoor pool was closed. our second trip in a month. the noice from the outside traffic was very loud. hard to sleep at night
Stayed in March 2023
Reviewed: 9 December 2022
Rafael
United Stateseverything was good
Stayed in December 2022
Reviewed: 18 November 2022
Rafael
United Statesnothing
everything
Stayed in November 2022
Reviewed: 14 November 2022
Elizabeth
United StatesThe staff was very friendly and any time I even walked to my car or in the lobby they asked to make sure my stay was going well and if I needed anything.
Stayed in November 2022
Reviewed: 10 October 2022
Donna
United Statesit was an awful experience I am being triple charged for my rooms they have $515 of my money in pending the staff was very rude and very unprofessional about what was going on . When my daughter and her family entered their room it was already people in their room. 2 of my grand baby got bed bugs from their rooms. I also took pics of them with bits all over them. I will never stay at a Fairfield inn again.
nothing
Stayed in October 2022
Reviewed: 16 August 2022
Tamura
United StatesOdd smells in lobby and elevator. Main dislike - we were in room by the street and heard traffic all night long. The bed was not the most comfortable - mattress protector bunched up with every move.
Staff, room size, cleanliness, location
Stayed in August 2022
Reviewed: 23 July 2022
Mbaru
United StatesSwimming indoors not heated. We had to go swim somewhere else during the stay.
Staff friendly and helpful
Stayed in July 2022
Reviewed: 1 June 2022
Brandi
United StatesWhen we arrived at about4:40 pm there were not enough staff to handle the amount of people.We we’re not greated like all the other Fairfield Inns we have stayed at. No trash bags were in the trash can, microwave was dirty, we had to ask for more conditioner, pillows(I had to ask for pillowcases due to the Noe’s we were given did not have them). The girl on our floor said that you were out but the front desk when approached said they had them. Every time we went to get coffee other than during the beginning of breakfast it was out( This has never been like this at other locations). I am a Titanium Elite member and they didn’t even give me credit or ask me if I wanted to pick out a item or get 200 points added.
Being able to have a cold room in this Texas heat was good.
Stayed in May 2022
Reviewed: 11 April 2022
Tricia
United Statesnoise from outside traffic
the location and price
Stayed in April 2022
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